305 Reviews of Cityside Subaru - Service Center
Great Service! Excellent, efficient service, very accommodating staff. Love this dealership and service dept. (I never thought I'd find myself saying that about any Excellent, efficient service, very accommodating staff. Love this dealership and service dept. (I never thought I'd find myself saying that about any car dealer!) More
Tire Service My tire low pressure light came on again after filling air in all the tires. Called Cityside Subaru and Karen fit me right in, got my tires checked, f My tire low pressure light came on again after filling air in all the tires. Called Cityside Subaru and Karen fit me right in, got my tires checked, found a nail, their service department patched it up and I was on my merry way. She even had my car washed! More
Missed failing brake pads and rotors I normally don't write reviews, however, I felt compelled to after last service. Took my car in late June for scheduled maintenance (which included br I normally don't write reviews, however, I felt compelled to after last service. Took my car in late June for scheduled maintenance (which included brake and rotor inspection). At my next service in October I inquired about shaking during braking and was told that my brake pads had worn completely through and that my rotors were rusted out. I feel bad writing this because the employees are nice, but not sure how these issues got missed during the previous inspection. More
35k check Great and timely. Courteous and helpful. Give pricing on new items as well as alternate suggestions. Love the car wash. Sorry I can't remember the Great and timely. Courteous and helpful. Give pricing on new items as well as alternate suggestions. Love the car wash. Sorry I can't remember the name of the person who helped me but he was great. More
Squeezed in--thankfully! So thankful I could get the "check engine" thingy cleared up before a trip--though not a big deal to Subaru, it was a medium-sized one to me that I wa So thankful I could get the "check engine" thingy cleared up before a trip--though not a big deal to Subaru, it was a medium-sized one to me that I was happy they took seriously. Everyone behind the Service Desk was very pleasant to deal with. More
As always, first-rate, customer-oriented service! From scheduling the appointment, to being provided with a loaner car free of charge, to competent, careful service. Zander Girondel was courteous, ch From scheduling the appointment, to being provided with a loaner car free of charge, to competent, careful service. Zander Girondel was courteous, cheerful and efficient. What more could one ask for? More
Thorough and friendly! Folks here are very friendly and went the extra mile to make sure I was able get to work after dropping my car off. This is also the first dealership Folks here are very friendly and went the extra mile to make sure I was able get to work after dropping my car off. This is also the first dealership that notified me of free services I had credited to me because I had purchased an extended warranty. Earned my trust. More
100% satisfied Excellent Front Desk service, comfortable waiting area, accurate assessment of my service wait time, clear explanation of service work done and status Excellent Front Desk service, comfortable waiting area, accurate assessment of my service wait time, clear explanation of service work done and status of brakes, tires, etc. Overall satisfaction 100% More
6,000 check-up Service was very prompt and mechanic was pleasant. As this is a new car there were no issues I plan to bring my car back for future servicing. Service was very prompt and mechanic was pleasant. As this is a new car there were no issues I plan to bring my car back for future servicing. More
Great service throughout the process I bought my 2013 Subaru Impreza from Cityside, and from choosing & ordering a car and financing it to delivery and ongoing service, they've treated me I bought my 2013 Subaru Impreza from Cityside, and from choosing & ordering a car and financing it to delivery and ongoing service, they've treated me with respect and answered my questions and never made me feel rushed. More