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Cityside Subaru

Belmont, MA

4.9
3,661 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,661 reviews

January 15, 2025

In the last 30 years we have bought 4 Subaru cars and 3 from Cityside. Great to work with Mark and all the staff there. And I am so happy with my new Impreza. Thanks! More

by Mrs Yost
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Cityside Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 14, 2025

Every aspect of the experience was seamless and enjoyable. They were incredibly responsive to my immediate need for an affordable car! More

by PMCCARTHY4
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Cityside Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 11, 2025

Nathan immediately made us feel comfortable and taken care of. He was extremely knowledgable about every model we looked at and very intentional in helping find the car that was the best fit for our need More

by BETH_BONNAUD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Cityside Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 10, 2025

Excellent experience for buying a car - no pressure and extremely helpful in learning about the car! Highly recommend Cityside! More

by susanbseger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Skillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco
Jan 12, 2025 -

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 09, 2025

This is my second car purchase at Cityside and it couldn’t have been better. Love the new facility. More

by mary_johansson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Skillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Cityside Subaru responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!

January 09, 2025

When I called Cityside to test drive a vehicle I saw on their website, Mark Lidano answered my call and made an appointment with me. I lucked out with him. His lowkey genial manner and expert knowledge ab More

by KD
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Cityside Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Cityside Subaru. Safe travels!

January 07, 2025

CitySide Subaru absolutely puts the customer first from the first time you walk in their door. More

by Forrester2025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Cityside Subaru responded

Hi, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

January 07, 2025

Generally well managed and staffed with knowledgeable people, even amidst the construction chaos of the past year. But recently I was disappointed with the service for routine maintenance and tire repla More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lebrun
Jan 10, 2025 -

Cityside Subaru responded

Hi George, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (617) 826-5000 so we may identify ways to improve your experience.

January 04, 2025

This is my 3rd outback purchased at Cityside. Mark has been wonderful over all those years and Cityside provides a great experience! The new building is awesome. More

by LINDA.WELTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Cityside Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Cityside Subaru!

January 02, 2025

The employees here are very respectful and great at communicating with customers about their wants and needs! More

by jackierobinshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Cityside Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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