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Cityside Subaru

Belmont, MA

4.9
3,544 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,544 reviews

June 04, 2021

Cityside is conveniently located and they were helpful throughout the process. Crystal helped us quickly purchase a new car that everyone in the family loves. More

by AP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Crystal Campbell
June 04, 2021

Crystal was very helpful, straight forward, and easy to work with. I did feel a frustrated with the process when I was held responsible to drive to an out of state DMV to obtain license plates. It was dif More

by wt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Crystal Campbell
June 04, 2021

Very pleasant experience. Crystal our salesperson was extremely nice and made the whole process hassle free. Would happily recommend Cityside to anyone looking for a Subaru More

by KEVINBURKE37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
June 04, 2021

Eric was very helpful and friendly and guided me through the process of getting a car. He thoroughly explained what I needed to understand about the car. I enjoyed going through this process with him. He ma More

by sonam_shakya1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

Eric and Mike were so on top of everything throughout the entire process. We left feeling like we got the best deal with full knowledge of how to handle our new vehicle. Not a single bad thing to say about t More

by SCOTTWILLIAMMILES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O’Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

Junior was very attentive to my request to test drive a variety of vehicles. Then he gave me the time and space to discern which model I really wanted. I was happy to purchase a brand new Subaru Outback. More

by ftschapfel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

Crystal was very professional and always responsive to any questions. When customer service sent me to a service appointment, over a telematic problem, crystal arranged to have Karen meet me there and she More

by HRYHARROW
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don’t recognize employee listed except Crystal, Crystal Campbell
June 03, 2021

Great dealership! Joe was incredibly helpful and helped us pick the car that was perfect for us! From walking in the door, to picking a car, to working with the finance department, it was all an exceptiona More

by TM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cliggott
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

Was very happy with my purchase of a Forester at this dealership with Crystal. Everyone at the location was nice, there was no pressure with making a purchase on the first visit and I was able to test dr More

by forester617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
June 02, 2021

My entire experience was fabulous. I had no idea that a dealership existed that had customer service as a focus for all parts of the car-buying process. My salesperson, Crystal, was by far the BEST auto s More

by kran2590
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
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