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Cityside Subaru

Belmont, MA

4.9
3,589 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,589 reviews

October 26, 2024

I acquired car and had a great experience. Mark was professional and handled everything from the signing to getting the car ready for the road. Highly recommend this dealership! More

by rkuohyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O’Malley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Cityside Subaru responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

October 24, 2024

I generally enjoyed my experience at Cityside. Everything seemed to move along swiftly and no one was being specifically pushy about any one aspect about the purchase. I liked the building and the More

by matt.mixdorf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Cityside Subaru responded

Hi, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (617) 826-5000 and we will do our best to make this better.

October 24, 2024

Everyone was friendly and helpful. They answered all my questions. I now own a Subaru (for the first time), and I'm loving it. More

by acerier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Cityside Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2024

It was a low-pressure environment with lots of people trying to help. Joe spent his time explaining different components, and options and helping to find the best options. My test drive was also very inf More

by STURKARSLAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cliggott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Cityside Subaru responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2024

The new store is very nice and roomy. All staff members are very welcoming and friendly, as always. More

by eyoungre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Martell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Pauls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O’Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rosengarten
Nov 02, 2024 -

Cityside Subaru responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

October 22, 2024

Everyone was friendly and extremely knowledgeable - receptionists, service, financial, valets, sales, managers! I'm recommending CitySide to my friends who are interested in buying a car. My salesman, More

by elmhu1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Pauls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco DeLeon, Dan Rosengarten
Nov 02, 2024 -

Cityside Subaru responded

Hi, thank you for your kind words and this wonderful review! Our team is available should you require any extra help.

October 22, 2024

All people - phone, parts, sales, managers, financial - were exceptional! Buying a car at CitySide was an easy, fun and relaxed experience. I'm recommending CitySide to my friends! More

by elmhu1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Pauls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco is a good listener, very knowledgeable, , Dan Rosengarten
Nov 02, 2024 -

Cityside Subaru responded

Hi, we appreciate your positive review about your experience with us! Thanks for the recommendation and have an amazing day!

October 20, 2024

Great experience! Fabio was very friendly and warm from the start, and was understanding of my needs and genuinely wanted to help find something that would work for me More

by moncreiffchris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Corredor
Nov 02, 2024 -

Cityside Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 18, 2024

Really good stuff sold me a car in 3 hour no xx just got one More

by brittonwtrevor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Stepanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cliggott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Skillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Cityside Subaru responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

October 15, 2024

Everything went fine. Everyone was responsive to my needs/desires. The car was still to arrive at the dealership and mark kept me appraised of the timing, and to meet my More

by Dadsturz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Davison was great; very friendly.
Nov 02, 2024 -

Cityside Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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