Cityside Subaru

Going into this process, I was a little bit nervous. I'd never gone through the car-buying process before and I wasn't sure what to expect. Peter and the guys at Cityside really put my fears to rest. Ever never gone through the car-buying process before and I wasn't sure what to expect. Peter and the guys at Cityside really put my fears to rest. Everyone was incredibly helpful, and Peter couldn't have been friendlier. He knew exactly which car I wanted and set me up for a test drive within about five minutes. The car drove great, and when I got back it was just a question of where I should sign. Moreover, they located the exact car I wanted (since the color I wanted wasn't at the dealer the first day I went) within just a few days, FAR sooner than expected. Every experience should be this easy, and I couldn't be more satisfied with the result. More

Went to Cityside Subaru in Belmont, MA looking for a new car. Sales person's name was Peter. He showed us what we wanted to see on two different days; didn't highball/lowball/ragtime/pressure us at any ti car. Sales person's name was Peter. He showed us what we wanted to see on two different days; didn't highball/lowball/ragtime/pressure us at any time; negotiated a price in a professional, reasonable, and good-humored manner; and we bought a car. Without aggravation. A miracle! He/they should give lessons in how to do business and treat customers. There are some dealers in the Metrowest area who could sure use some schooling. But these guys don't. Thank you, Cityside - and you too, Peter! More

excellent experience! Peter listened to what we were looking for and didn't press us to buy things we weren't interested in. Instead of shopping around for the best price we went with the best customer looking for and didn't press us to buy things we weren't interested in. Instead of shopping around for the best price we went with the best customer experience. The show room is nice without being over the top. More

The service department is terrific, very fast and The service department is terrific, very fast and pleasant and they do good work. The waiting area is very comfortable. I feel lucky that cityside The service department is terrific, very fast and pleasant and they do good work. The waiting area is very comfortable. I feel lucky that cityside subaru is my local subaru dealer. I also had a good experience with the sales dept so can reccomend both service and sales. More

My fiance and I made our first Subaru purchase, a 2010 Forester, at Cityside Subaru with Mark Lidano. We visited a closer Subaru dealer in Wakefield, Massachusetts before going to Cityside Subaru in Belm Forester, at Cityside Subaru with Mark Lidano. We visited a closer Subaru dealer in Wakefield, Massachusetts before going to Cityside Subaru in Belmont, but the first dealership didn't know their products and were generally unprepared and a bit rude. Mark Lidano at Cityside Subaru made us feel very welcome and addressed all of our concerns. He knew every detail about the car, every knob and button, and pointed out details we otherwise would not have noticed. He did not try to upsell us to a more expensive vehicle, trim level, or even any options. I might add that we first visited Cityside in the late summer of 2009, actually buying a Forester about 7 months later. Mark was patient with us throughout the whole process and was not pushy. We must have test driven the Forester four or five times. We ended up getting the car for just a few hundred over invoice, and it went so smoothly I am still wondering if I offered too much. Cityside is selling the most Subarus in the area for a reason - I say check them out even if they are not the closest dealer to where you live. More

I can't believe that I am actually writing a review about a car dealer, but the conduct of Rob Krasow is worth pointing out to all car shoppers as a public service. (I wish I read this site before conta a car dealer, but the conduct of Rob Krasow is worth pointing out to all car shoppers as a public service. (I wish I read this site before contacting a dealer, tell your car shopping friends about it.) Rob is a great find. He was honest, direct, intelligent and very easy to deal with over email and phone. He provided a fast, clear quote and was eager to help me save a couple of hundred dollars over another dealer. Had the new local dealer not been in such an easy to reach location I would have called Rob Krasow first and likely would have made a good purchase from him. I strongly encourage people to consider calling or emailing him. He was not 'your father's car salesman'. More

Mark was friendly and courteous. He was very responsive to my every need and was able to give clear thorough answers to all my questions. He provided me with an excellent test drive and in the end was able to my every need and was able to give clear thorough answers to all my questions. He provided me with an excellent test drive and in the end was able to give me a very fair price that was satisfactory to everyone. More

We were very pleased with our experience at Cityside Subaru. Michael Nelson is a great salesman: a very informed guy, who is down to earth with a no pressure approach. We've been buying cars for over 30 Subaru. Michael Nelson is a great salesman: a very informed guy, who is down to earth with a no pressure approach. We've been buying cars for over 30 years. This was one of the best car buying experiences we've had and would recommend Michael without hesitation. More

We our the proud owners of a new Impreza WRX from Cityside. The bulk of our experience was with Mark Lidano, who we were very pleased with. Mark is low key, patient informative and not overly salesy Cityside. The bulk of our experience was with Mark Lidano, who we were very pleased with. Mark is low key, patient informative and not overly salesy or pushy, which was much appreciated (he also has a great test-drive route!). The rest of the team at Cityside (we dealt with both Alan and Mike) was very friendly and accommodating to our schedule. Thanks for making the overall experience a good one! More