Cityside Subaru

We had a very positive experience dealing with Peter Rosenberg at Cityside Subaru in Belmont. We felt he gave us his undivided attention and was fair in his dealing with us. He was knowledgable, friendl Rosenberg at Cityside Subaru in Belmont. We felt he gave us his undivided attention and was fair in his dealing with us. He was knowledgable, friendly and helpful. I am recommending him to my friends. We had had a very negative experience at another Subaru dealer in our area and chose not to return. It was a relief to be as welcomed as we were at Cityside by Peter and the other employees there -- especially to be treated like the serious buyers that we were. More

I was very pleased by the overall experience from the first phone call to the end. The whole staff was helpful and pleasant without being overbearing. I always dread walking in a car dealership, being in first phone call to the end. The whole staff was helpful and pleasant without being overbearing. I always dread walking in a car dealership, being in sales myself I have a hard time with pushy salespeople which was not the case at this dealer. All my questions were about the car were answered in a very useful way. More

Had to wait for the first visit because they were busy. Everything was explained in detail. Marc was eceptional in not only the sales but also follow up to make sure that we were comfortable with our new Everything was explained in detail. Marc was eceptional in not only the sales but also follow up to make sure that we were comfortable with our new car. He is accessable for questions at anytime. Excellent. More

I still can't believe it. We drove to the parking lot of said dealer (which is close to my home), the sales guy paid scant attention to us (I didn't mind, my wife thought this was rude). The test drive was said dealer (which is close to my home), the sales guy paid scant attention to us (I didn't mind, my wife thought this was rude). The test drive was ok, nothing special. The state of the (Subaru 2005 Outback) car wasn't that great, plenty of scratches all over the place. I came home, checked the price against Edmunds TMV, and figured out this was disconnected by several thousand dollars. I visited several other dealers, choices were somewhat limited, I found a really nice & more powerful car (Outback LL Bean 2005, similar mileage, better shape) for $1000 less. I e-mailed the first dealer, expecting to get a better offer, he refused, and claimed that the use of premium gas would be very expensive. I did the math, this wasn't quite true, and I also pointed out that it's ok to use regular gas if you don't mind losing a little bit of power. Then he claimed that using regular gas would damage the V6. Which is blatant lie #1 (as confirmed by more honest dealers). I asked again for a better offer, he kept deflecting the question. When I finally e-mailed him that this was the last time I would ask, he grudgingly said "I have between $100 and $500 of leeway", blatant lie #2 and totally useless proposal. He also said that my approach was all wrong, and I should go see him and negotiate and settle on the spot. When I told him he was off-base on both price and sales tactics, he became very flustered, claiming I should look at KBB instead of Edmunds for actual sales prices (blatant lie #3), and ended up insulting me pretty good. Some people should get a new job... Do yourself a favor, go see Planet Subaru in Hanover or Village Subaru in Acton. A MUCH more pleasant experience, and much better prices too. I settled with Planet Subaru today. Well worth the drive. More

I'm not a big car buying fan. Mark made it hassle and pain free. We ordered a new Subaru and expected it to be ready a few months later. Another car came in that was exactly what we wanted, so we were a pain free. We ordered a new Subaru and expected it to be ready a few months later. Another car came in that was exactly what we wanted, so we were able to get it 2 months sooner. Mark was responsive and always answered my questions. He was honest and direct. We feel like we paid a fair price for the car. Will be sending all future car shoppers his way. I came all the way from the South Shore to buy and will be taking it to Cityside for service. Love the shopping bags and travel mugs! More

I've had my Forester for 4 years and I have over 160,000 miles on it. My Forester is my office and I have total confidence in the work performed by Cityside's technicians. Everything is fixed correctly and miles on it. My Forester is my office and I have total confidence in the work performed by Cityside's technicians. Everything is fixed correctly and done right the 1st time. But beyond that is the friendliness of the customer service staff. I'm greeted by name, treated fairly and respectfully. I'm not ready to turn my current Forester in just yet but when the time comes to buy another one, I'll be going back to Cityside. More

I had a sales experience with this dealer yesterday that was first class in every possible manner. They were no nonsense and got right to the point - ie. no beating around the bush. I would highly recomme was first class in every possible manner. They were no nonsense and got right to the point - ie. no beating around the bush. I would highly recommend them to anyone interested in the Subaru product. Thank you More

I have not owned a vehicle in 15 years but the staff at Cityside Subaru made this buying experience a comfortable and enjoyable one. The salesperson made sure I was able to test drive as many vehicles as n Cityside Subaru made this buying experience a comfortable and enjoyable one. The salesperson made sure I was able to test drive as many vehicles as necessary to make my decision on which to purchase. The business manager explained the financing process exteremely well and made sure I was well informed of my obligations to the sales agreement More

Our experience at Cityside Subaru was excellent. We worked with a salesman name Peter who was funny, professional and honest. Peter was able to locate the exact car that we wanted to purchase and he be worked with a salesman name Peter who was funny, professional and honest. Peter was able to locate the exact car that we wanted to purchase and he beat all of the other local dealerships on the price of the car. The Subaru 2.9% financing promotion was the icing on the cake for our experience. We highly recommend working with Peter and Cityside Subaru! More

This was the best car buying experience I have ever had! I went through several dealerships before finding this one. Each time I had a fill out forms, go through lengthy conversations about what kind of ca I went through several dealerships before finding this one. Each time I had a fill out forms, go through lengthy conversations about what kind of car I wanted, what else I might consider, even though each time I walked in, stated exactly what I wanted and requested a test drive. Mark greeted me, made a copy of my license, handed me a key and I was test driving within minutes! He was friendly, welcoming, concrete, professional, and extremely helpful. When it came time to negotiate, we never felt taken advantage of or bamboozled in any way. Everybody at CitySide was professional and nice. They had us driving our car off the lot within an hour, which was simply amazing. I'm looking forward to getting all my service needs done there as well. What a pleasure! More