Cityside Subaru

Thorough, efficient, no pressure, friendly service! Junior and the rest of the team at Cityside really impressed me. I filled out a Kelly Blue Book trade-in-value form online and Junior followed up via Junior and the rest of the team at Cityside really impressed me. I filled out a Kelly Blue Book trade-in-value form online and Junior followed up via email within an hour. I was looking to buy a used car and sent him links and he had the cars ready and running (with the heat on!) when we arrived. I was so impressed with how kind, knowledgeable and efficient the whole process was. Since this is the first time I bought a car I had a bunch of questions and he was patient with me and explaining all the answers. At no point did I feel like I was being taken advantage of or pressured into buying a car (which is what I had always imagined the car-buying process was like). I test drove the car on a Tuesday night and came in the next day to determine the trade in value and figure out the paperwork. The process was SEAMLESS. I came in, handed Junior my keys and we went over the offer and within 10 minutes Junior had the offer approved, trade in value determined and we were set to go. It felt like a safe/comfortable place that you wouldn't expect should feel that way. I love my new car and highly encourage everyone to go there! More

HOW IT SHOULD BE Awesome experience from the moment we walked in the door. Nothing sleazy or uncomfortable. Focus is clearly on the customers experience rather than se Awesome experience from the moment we walked in the door. Nothing sleazy or uncomfortable. Focus is clearly on the customers experience rather than selling, selling, selling. Which makes you want to purchase from these guys. More

Friendly, no pressure sales We really enjoyed our experience at Cityside. From the moment we walked in, we were never pressured into any car. Everyone was very easy-going and hap We really enjoyed our experience at Cityside. From the moment we walked in, we were never pressured into any car. Everyone was very easy-going and happily answered our questions. Within minutes of discussing options, we were already on a test drive! The people here really wanted to know what we were looking for and what they could do to help, not force anything they had on us. The buying process easy and certainly better than dealing with the RMV ourselves. After we had made a deal they took care of everything and walked us through all the systems for our new car. I would definitely consider coming back here to look at more cars in the future. More

That was easy! Thank you to Flavio Fonesca for making buying our new car so easy. We really appreciated his patience with our busy schedule and happy that he and Mi Thank you to Flavio Fonesca for making buying our new car so easy. We really appreciated his patience with our busy schedule and happy that he and Mike Nelson were able to get us in and out so fast. It was painless and I LOVE my new car! More

Clear and calm We bought a new Forester after having been to a different Subaru dealership. We felt like we had the time, space, and information to make the purchase We bought a new Forester after having been to a different Subaru dealership. We felt like we had the time, space, and information to make the purchase. Negotiations were clear and above board. More

Purchase of Subaru Legacy October 21, 2016 Dan the Product Specialist was great from start to finish. He allowed me to test drive any car I wanted and told me to drive it as far as I needed. Dan the Product Specialist was great from start to finish. He allowed me to test drive any car I wanted and told me to drive it as far as I needed. More

Super flexible, no pressure environment My situation was unique, I was looking for a car but couldn't pick it up for about a month. I worked closely with Mark L. to find a great car. Easy/st My situation was unique, I was looking for a car but couldn't pick it up for about a month. I worked closely with Mark L. to find a great car. Easy/stress free negotiation and they were awesome about accommodating my timeline. I didn't end up purchasing a car for reasons totally unrelated to the dealership but if/when I'm in the market for a Subaru I'll absolutely come back. More

The purchase of a new Forester. I found Pete Hartelius extremely knowledgeable about the Subarus my wife and I were interested in; very helpful and straightforward when responding to I found Pete Hartelius extremely knowledgeable about the Subarus my wife and I were interested in; very helpful and straightforward when responding to our questions in relation to our needs; and considerate in giving us time to make our own decision. We appreciated his honesty and found him very personable. More

Excellent experience. Well informed, understood my needs. I dropped by Cityside Subaru and was warmly welcomed by Pete. He is extremely charismatic and immediately put me at ease. He is well informed and wa I dropped by Cityside Subaru and was warmly welcomed by Pete. He is extremely charismatic and immediately put me at ease. He is well informed and was able to find the vehicles that met my requirements quickly. He was our advocate when it came to working with the dealership to finalize the vehicle that we wanted. It was the first time I felt completely at comfortable at a dealership and felt that they were on our side in deciding on the best vehicle and cost for our family. It was a unique experience that I am thankful for and definitely recommend Pete and Cityside without reservations. More

2017 Forester Premium As a first time solo car buyer, I was very nervous about navigating the car buying and negotiating process. Luck was on my side when I first walked in As a first time solo car buyer, I was very nervous about navigating the car buying and negotiating process. Luck was on my side when I first walked into Cityside Subaru and Flavio greeted me. From the very beginning, he was calm, patient, and didn't put any pressure on at all. When I purchased, I didn't feel like he was "trying to put on over on me." I walked away feeling like I had paid a fair price for my car, and that I had received a good price for my trade-in. He was also extremely helpful when I picked up the car and walked me through all of the features - he even offered to take photos of my and my shiny new car for my Instagram! Overall, I loved working with Flavio and the Cityside Subaru team. More