Cityside Subaru

Not as bad as you might anticipate We were not looking forward to the experience of buying a new car. Too much of a hassle negotiating a price and having any confidence that we were not We were not looking forward to the experience of buying a new car. Too much of a hassle negotiating a price and having any confidence that we were not paying too much. Never mind the process of interactions between the salesperson, the manager ,and the customer. To our delight, the process at CitySide was not at all the hassle one might expect. We were treated respectfully, and listened to so that the model and features we bought were exactly what we needed. Tom was a wonderful salesperson;friendly, a good listener, and easy going. We had no problem reaching an agreeable price. Tom has been particularly helpful explaining the features of the car and is very open to return visits to answer any questions that may arise. We are very pleased with our decision to buy a Subaru and delighted we bought our car from Tom. Michael was very knowledgeable about the financial aspects of the sale and was also very helpful. More

Great experience at Cityside Subaru!! My sales pro Mark Lidano provided me with impeccable service from start to finish! Outstanding professional! And Michael Nelson made the finance sessi My sales pro Mark Lidano provided me with impeccable service from start to finish! Outstanding professional! And Michael Nelson made the finance session smooth & efficient! More

Best Dealership Experience I've Had Thus Far I recently leased a new Subaru from Pete at Cityside, and I can say without a doubt that it was the best experience I've had thus far at a dealership. I recently leased a new Subaru from Pete at Cityside, and I can say without a doubt that it was the best experience I've had thus far at a dealership. I've found Pete to be a genuinely nice guy who doesn't play games -- both of which are much appreciated -- and is concerned with fostering a solid customer/dealer relationship. More

Not your typical run around...Very refreshing After shopping around at multiple dealers we went to Cityside and met Pete. We had already met multiple salesmen and were sick of the "script." Pete After shopping around at multiple dealers we went to Cityside and met Pete. We had already met multiple salesmen and were sick of the "script." Pete was such a pleasure to work with. He was knowledgeable but not pushy. When negotiating price he would simply say let me ask. We went in late on a Friday night, test drove, kept him late, but we bought a car. In the past when buying a new car I left the dealership still questioning "did I get a good deal?" "They just took me for a ride" when we left Cityside after working with Pete we were simply excited for having finally got a new car and for the deal we got. Pete's friendly no nonsense approach definitely made car buying a pleasure. More

Great Experience I had a great experience with Pete. I had previously gone to another dealership in the area and got treated to a really aggressive sales negotiation p I had a great experience with Pete. I had previously gone to another dealership in the area and got treated to a really aggressive sales negotiation process. It was downright offensive. I left that dealership and went to Cityside. At Cityside, I got treated with respect and paid a fair price. More

Great customer service. Customer service here is outstanding, even for a simple oil change. I've had recent bad experiences with other Subaru dealerships, including being up- Customer service here is outstanding, even for a simple oil change. I've had recent bad experiences with other Subaru dealerships, including being up-sold on a fancy oil change package, but not here. You can tell that the people here really care and are honest. I will be bring my future business here once my lease is up. Thanks! More

Sold! My husband and I fell instantly in love with Pete the moment we met him. His warm and friendly personality is genuine. He allows you the space and the My husband and I fell instantly in love with Pete the moment we met him. His warm and friendly personality is genuine. He allows you the space and the time to think about making a purchase. Our experience with Pete is the reason we bought a car at Cityside! Diehard Nissan owners, because if him we took the leap to Subaru and are thrilled with the outcome! Pete also was completely thorough and spent a good hour going through all of the car's features. Something that really meant a lot to us. Pete's service was excellent. We will be coming back! More

Treated like family! This is the second car we have bought from Cityside Subaru. Everyone there is extremely helpful and willing to take the time to answer all of your que This is the second car we have bought from Cityside Subaru. Everyone there is extremely helpful and willing to take the time to answer all of your questions. The buying process was not rushed, we didn't feel pressured at any point in time. Our sales rep Dan Rzepnicki listened to our needs and is probably one of the best sales person I have ever dealt with. Three years after we bought our first car at Cityside, Dan still remembered us by name when we came in for our second car. WOW! Dan kept me in the loop every step of the way on my ordered car from Japan to Dock to dealership lot. The manager Nate White, handled my trade in very professionally. He was straightforward and put his best offer out right away. There was no BS or games to be played. Flavio Fonseca handled the delivery of my car and explained everything very clearly. He was enthusiastic and made sure that I got EVERYTHING I needed! Lastly Michael Nelson the finance manager handled all the paper work with lightning speed and didn't try to up sell any of the extra stuff I didn't want. All in all, there isn't a better dealership to buy your new or used Subaru. This dealership really treats you like family. What a pleasure! More

The Best I'm super happy with my new Cross Trek, and Junior helped me every step of the way. To much success, I previously leased an Impreza, and the transiti I'm super happy with my new Cross Trek, and Junior helped me every step of the way. To much success, I previously leased an Impreza, and the transition into a new lease could not have been smoother. Junior was outstanding in each experience. Thank you again. More

Helpful and supportive to an out of state customer Tom D'Alessandro was wonderfully helpful, informative and supportive even when I ended up buying in my own state because of logistical issues. No que Tom D'Alessandro was wonderfully helpful, informative and supportive even when I ended up buying in my own state because of logistical issues. No question went unanswered. Michael Nelson in Finance gets my kudos too. I recommend CitySide unqualifiedly. More