Cityside Subaru

Great dealership and friendly staff I am the proud first time owner of a Subaru! After looking at the Crosstrek, Forester and Outback, I chose the Forester with the knowledge and well in I am the proud first time owner of a Subaru! After looking at the Crosstrek, Forester and Outback, I chose the Forester with the knowledge and well informed guidance of Tom D'Alessandro! Tom gave me plenty of time to look at the models, ask questions, review pricing options and be welcomed to come back to test drive....all without pressuring me. He made every attempt to make sure I would be happy with my choice because in the end it was my decision. I liked his relaxed attitude, his humor and his concern for me and his ability to work with the finance department to get a fair trade in for my former SUV! Thank you, Tom and the Subaru team for making Subaru ownership a pleasant reality. More

Attentive and with clever insight to solve a problem. Tom was attentive, resourceful, smart, easy to talk to and had a good sense of humor. Due to a sensitivity with motion, we tried 12 different cars at Tom was attentive, resourceful, smart, easy to talk to and had a good sense of humor. Due to a sensitivity with motion, we tried 12 different cars at 4 different dealerships until we settled on the Subaru Impreza Hatchback Sport. Unlike other dealers we tried, Tom always brought cars right up to the door for us to try. When the motion was too much in the Impreza Hatchback, he suggested the Impreza Hatchback Sport because it had a tighter suspension. Until he made the suggestion, we had not even considered trying it. He was right! Also, it took a few days for the motion sickness to abate before we could try the Sport, but we were not pressured at all, unlike other dealerships that began calling the same day we had visited. Tom is also good with followups. For instance, if we had any questions, he was quick to followup and get an answer that satisfied us, even if he had to go to another department to get the answer. He ordered touchup paint as soon as he knew we wanted it. The dealership itself was pleasant and very active, and everyone was helpful. By contrast, the Honda, Chevy and Toyota dealerships were nearly vacant. More

Great experience First time buying a car. Mark Lidano was fantastic, as well as the rest of the staff. If you're looking for a Subaru, I highly recommend CitySide Su First time buying a car. Mark Lidano was fantastic, as well as the rest of the staff. If you're looking for a Subaru, I highly recommend CitySide Subaru. More

Very good service The people I worked with very courteous and forthright with information about the cars. Test drives were not a problem. The location of the dealership The people I worked with very courteous and forthright with information about the cars. Test drives were not a problem. The location of the dealership is good and allows access to roads with less traffic despite being near the town center More

Fantastic Experience I never felt pressured to buy or lease anything. Everyone from the business manager to Tom (my sales person) to Mike in finance was supportive and an I never felt pressured to buy or lease anything. Everyone from the business manager to Tom (my sales person) to Mike in finance was supportive and answered all questions I had. This is our 5th car from Cityside and I can't imagine going anywhere else. More

Best car buying experience of our lives! Rob Gale called me right away after I made an online inquiry on True Car. A few other dealers called later and the next day but there was something ab Rob Gale called me right away after I made an online inquiry on True Car. A few other dealers called later and the next day but there was something about Rob. We went to see him later the same day. We had always been Toyota people but we did not like their Rav4. Consumer Reports rates the Outback very highly and we knew Subaru supports science books for kids with a special award every year too, So we were pretty sure we wanted either a Forester or an Outback. Rob talked with us for a long time about what we wanted and what options we would have with a these two Subaru vehicles. He made sure we understood everything and that we each drove the car. He was so completely knowledgable and helpful, so informative and friendly we were sold right there. Rob gave us a price and we made a counter-offer, then we settled amicably right in the middle. By the time we walked out we had bought a brand new 2018 Subaru Outback! Rob helped us select exactly the features we wanted and had the car for us in about 10 days. When we went in to pick it up he went through everything very clearly and showed us how everything works. Since then I have emailed him with a couple of questions and he has responded immediately. I would recommend Rob and Cityside Subaru to anyone. Altogether a great experience More

Great purchasing experience! This is the third car that I or members of my family have bought from Cityside. In each case we have had an excellent experience. This time, Junior W This is the third car that I or members of my family have bought from Cityside. In each case we have had an excellent experience. This time, Junior Williams and the sales management team were accommodating and professional in every way. They did an exemplary job at locating the car I wanted quickly. As satisfying as my experience has been in the past, the sales team always finds a way to further raise their game and redefine a superior customer experience. I feel they gave me a fine deal on an excellent automobile. I look forward to continue using Cityside's superb service and parts departments. Altogether, this organization excels at making the purchase and ownership of a car as convenient and enjoyable as possible. More

City side suburu Flavio was helpful regarding buying the right car. He was never pushy or aggressive. Overall buying Experience was fairly painless. Thank you Flavi Flavio was helpful regarding buying the right car. He was never pushy or aggressive. Overall buying Experience was fairly painless. Thank you Flavio. Much appreciated More

Car buying/leasing Reasonable communication at every stage of the process even though I had some confusion that the ad price didn't include Eyesight still with good re Reasonable communication at every stage of the process even though I had some confusion that the ad price didn't include Eyesight still with good results give and take i''m a satisfied Outback owner. More

Overall pleasant and easy experience. Everyone I interacted with at CitySide was very friendly and accommodating. I felt very well informed and well taken care of in the end. I have had le Everyone I interacted with at CitySide was very friendly and accommodating. I felt very well informed and well taken care of in the end. I have had less than great experiences with dealers before, and CitySide was pleasantly different! More