Cityside Subaru

Super easy experience! Can not recommend Tom DAlessandro enough. He quickly helped my zero in on the exact model I wanted, never trying to upsell my features or accessories Can not recommend Tom DAlessandro enough. He quickly helped my zero in on the exact model I wanted, never trying to upsell my features or accessories I didn't want. I did my research and he matched an aggressive offer from another dealership. I was happy he did because I found him so professional and a straight shooter I really wanted to buy from him. I was dreading the process of buying a new car but Tom made it all easy. Will definitely recommend him to friends and family. More

Easy in and Out I usually shop around but didn’t need to this time. Got a great trade-in value, great price on a new Forrester and awesome financing. Wasn’t planning I usually shop around but didn’t need to this time. Got a great trade-in value, great price on a new Forrester and awesome financing. Wasn’t planning to do extended warranty/maintenance plan but service was very accommodating and it was reasonably priced. Car was immaculate when I picked it up and Tom D helped me figure it all out before I was on my way. More

No pressure. They were willing to meet my price goal with the car that I wanted. Would recommend Cityside to anyone looking for straightforward, no hassle car pur They were willing to meet my price goal with the car that I wanted. Would recommend Cityside to anyone looking for straightforward, no hassle car purchase. More

Easiest car purchase and experience I've had I initially went to Cityside Subaru solely on how poor the ratings were for Metrowest Subaru out in Natick, MA. I had an appointment with them to dri I initially went to Cityside Subaru solely on how poor the ratings were for Metrowest Subaru out in Natick, MA. I had an appointment with them to drive a car that turns out they didn't even have (a friend of mine who worked in the area stopped in to see the car I was going to buy which I was told was smack in the middle of the showroom...wasn't there) so I used that appointment time to go test drive a car at Cityside. I'm very glad I did, regardless of Metrowest's reputation it would be hard to beat the customer experience I had at Cityside. My search for a car was bittersweet because I had a car that I absolutely loved and would've kept forever, however was totaled by a guy who ran a stop sign. That changed when I test drove their 2018 WRX. Had never owned a Japanese-built car until now, previously all Audi and BMW, but man are they giving those German manufacturers a serious run for their money. On Cityside and Tom; I had a budget and Tom made sure I got the car I wanted in the budget range I needed, and he did it fast. I wish I could buy another car from him just to watch him work his magic to get the deal done. 10/10 would recommend not only Cityside Subaru, but Tom DAlessandro to anyone looking to buy a Subaru, or anything off Cityside's lot for matter. More

Great Customer Service It was my first car purchase and Tom was being very helpful. He is friendly and genuine throughout the whole process. I needed the purchase to be sett It was my first car purchase and Tom was being very helpful. He is friendly and genuine throughout the whole process. I needed the purchase to be settled within 24 hours, and Tom made it happened. Would recommend a friend to purchase a car from Cityside. More

Nice person always help you get a car with good price Tom is a great person. He is very friendly and has tried his best to help me get a car with reasonable price. Thank him very much! Tom is a great person. He is very friendly and has tried his best to help me get a car with reasonable price. Thank him very much! More

Great buying experience! This is the third Outback that we have purchased at Cityside. Alex has always been a very helpful and knowledgeable sales person. There is never any This is the third Outback that we have purchased at Cityside. Alex has always been a very helpful and knowledgeable sales person. There is never any pressure and he is always willing to explain everything about the new cars that we have bought from him. I am not very tech savvy and he explains everything in simple terms for me. He connected my phone, which I could not figure out and makes sure that I understand everything I need to know when we pick up the car. He even made our first service appointment for us. He is a pleasure to work with and I look forward to working with him in the future! More

Pleasantly surprised. I had held on to my beat-up 1997 Toyota Corolla in order to avoid the fear and headache of buying a new car. From the moment I walked in to the day I I had held on to my beat-up 1997 Toyota Corolla in order to avoid the fear and headache of buying a new car. From the moment I walked in to the day I drove off in my new Crosstrek, I was pleasantly surprised how Mark understood my nervous character and put me at ease. I never felt the slightest pressure from him or from Michael and feel welcomed to return with any dumb questions. I was about as anxious as a person can be about driving an unfamiliar car, but I am quickly starting to love it. I have named her Neti Neti, because she is neither grey nor blue. I like the color, whatever it is. More

Knowledgeable and friendly salesman Salesman explained all the options before the sale. He was especially helpful in setting up the Bluetooth once car was purchased . Finance person Salesman explained all the options before the sale. He was especially helpful in setting up the Bluetooth once car was purchased . Finance person was clear when explaining options. More

Perfect service I got car smoothly and car is great.Explanation of car function from Mark was easy to understand for me. I recommend this shop where csn get hospital I got car smoothly and car is great.Explanation of car function from Mark was easy to understand for me. I recommend this shop where csn get hospitality service. More