Cityside Subaru

Leasing to buy Impreza I was looking to buy my very first car and being a young buyer can be quite difficult. After having very stressful experience at a different dealer, I I was looking to buy my very first car and being a young buyer can be quite difficult. After having very stressful experience at a different dealer, I could not have had a better experience working with Tom. The experience was very calm and information based. He was incredibly thoughtful through out the process and worked to ensure that the deal I was getting fit my budget and what I needed in a car overall. I have recommended several friends to Tom since this experience. More

Review We enjoyed our experience and got the car we had I mind st a good price. Very pleasant and responsive customer service. Excellent experience overall We enjoyed our experience and got the car we had I mind st a good price. Very pleasant and responsive customer service. Excellent experience overall. More

Low key sales approach Cityside Subaru gave us ample time to test drive their cars on more than one occasion. I appreciated that I was able to drive the car on my own withou Cityside Subaru gave us ample time to test drive their cars on more than one occasion. I appreciated that I was able to drive the car on my own without having to make chit chat with a salesperson. They also were able to match the price that I came up with based on my research. I found their low keyed approached much more of an incentive to buy a car there than other places! More

purchase of 2018 outback this is the third subaru outback we have purchase from Flavio. we contact him on the model we wanted to buy and he located the exact vehical we wante this is the third subaru outback we have purchase from Flavio. we contact him on the model we wanted to buy and he located the exact vehical we wanted.He is one of the few car salesperson we trusted and everything we requested was done and the closing went very smooth with no surprises. we would recomend him to any family looking for a car. thanks Carol & John More

A new Crosstrek I was pleased to be able to purchase just the car I had in mind. The salesman Mark Lidano was well informed about the vehicle and walked me through it I was pleased to be able to purchase just the car I had in mind. The salesman Mark Lidano was well informed about the vehicle and walked me through its workings upon purchase. Thanks! More

Friendly and great deal on a new car! Fantastic pricing and knowledgeable staff. No pressure. They had the exact car we wanted, color and add ons. Super product and plan to keep it for Fantastic pricing and knowledgeable staff. No pressure. They had the exact car we wanted, color and add ons. Super product and plan to keep it for years. More

Quick and simple with little hassle We went in for a test drive and left purchasing a 2018 Subaru crosstrek. Junior was great to work with and I would recommend this dealership to others We went in for a test drive and left purchasing a 2018 Subaru crosstrek. Junior was great to work with and I would recommend this dealership to others More

THE GREAT KAHL OF CITYSIDE! I have been playing with the idea of purchasing a new car for quite some time, after buying used after used and having a plethora of mechanical proble I have been playing with the idea of purchasing a new car for quite some time, after buying used after used and having a plethora of mechanical problems I finally said enough is enough. It was november and my car of the previous three years had started having issues, the cost to repair was over the total value so in turn I decided it was time. I had already began my search in my daydreaming so I knew that I wanted a Subaru, though I didn't know which one. I was leaning towards the Crosstrek but really had no idea. I wandered into several dealerships and had a few conversations that had little to no real substance, this was a major purchase I was not going to work with just anybody. Upon walking into CitySide I was instantly greeted by various members of the sales department but then I saw Mike. Stick with me for a second here, imagine a blistering hot day in a massive stone stadium the sun beating down upon all on lookers. In the center a battle has sprung out, various mere mortals dishing out their sales pitches and knowledge all were defeated by the demon beast, then out of nowhere he arrived. A man standing only 5'6'' he was once an underdog but you could tell by his beard that he must be the greatest Kahl of his generation!(GameOfThrones reference) A seasoned warrior here as a show of strength to reinforce the Empire that is the Greater Boston automobile industry. Seriously though, after meeting with Mike and having him answer questions for me and him asking me the right questions about what I wanted, we made a deal. He handled my purchase with great attention and care, he was not forceful like some agents can be. I feel great about my decision to buy, and Mike had a big part in that. I would recommend him to anyone. I just realized that I referred to myself as a demon beast, I am ok with that. Peace out! OH AND ENJOY YOUR NEW CAR! More

Pleasant experience buying a new vehicle! First and foremost, treated with respect (not always my experience, as a female customer). All my questions were answered with care, and additional in First and foremost, treated with respect (not always my experience, as a female customer). All my questions were answered with care, and additional information I didn't realize I needed was offered.The ordering process was thorough and transparent. I left with a good estimate of the pickup date, and pricing details (except for service contracts). Price was fair and reasonable; lovely not to have the back-and-forth dickering that takes hours. Although I was a referral to this dealership, I got the impression that all customers were being treated the same way. More

Lovely experience Thomas was great with his service. I applaud his patience because I was a more difficult customer with a more complex financial situation. Thomas an Thomas was great with his service. I applaud his patience because I was a more difficult customer with a more complex financial situation. Thomas and his manager walked me through every process, and did not pressure me once to buy from them. I even asked about an offer from another dealership that was advertising a lower price; they did not coerce me to buy from them. Rather, they told me to just go to the other dealer and see how much less transparent they were with prices and services... Cityside was right. The other dealerships had a lot more fine print to their advertisements. The fact that they could say "go see why that price is so low" at another dealership shows how confident they are in their customer service, and rightfully so! While the price was a bit higher than I hoped to pay, the avoidance of a headache from sneaky or pushy sales reps was worth it. As I said before, Thomas was exceptionally patient and happy to work with me every step of the way. More