Cityside Subaru

Friendly and direct After a bad experience at a different dealership, my wife put out a message on Facebook asking if anyone knew of any honest salespeople, and a bunch o After a bad experience at a different dealership, my wife put out a message on Facebook asking if anyone knew of any honest salespeople, and a bunch of people told us that we should contact Junior. We reached out by email and were pleasantly surprised that he responded right away and was willing to give us direct numbers without the usual games. I went in to Citywide Subaru and found Junior to be friendly and eager to work with me to get me a good deal. A few days after making the deal, I realized that one of the features that we had negotiated had been left off the purchase agreement and I had signed without noticing. At that point, I was worried that it wouldn't be honored, but Junior was able to go back to his notes from our negotiation and get it installed for me without any additional cost. I'm very glad that we found Junior. While the earlier car buying process had made me cynical, his friendly manner and honest approach made me feel good about making the purchase. More

Happy Customer I have now leased two cars from Junior Williams at City Side Subaru. I’d call the experience very positive. It was devoid of the usual up sell and sal I have now leased two cars from Junior Williams at City Side Subaru. I’d call the experience very positive. It was devoid of the usual up sell and salesmanship. I felt respected and was treated like a person and not a sales prospect. All the sales people seem to have been there for a while. There must be a reason for that. More

Thanks, Cityside! This is one of New England's best Subaru dealerships, and Junior Williams is one of their best salesman, There is no high pressure to buy anything you This is one of New England's best Subaru dealerships, and Junior Williams is one of their best salesman, There is no high pressure to buy anything you don't want; every step of the deal, from first looks to test drives to explanation of features is logical and easy to follow. I'm grateful to Junior, Tom D'Alessandro and the entire Cityside team for making this big decision - a new car, for ME!! - so easy for me. More

Recommending Dealership Only Because of Tom DAlessandro I went to this dealership to get a price on a new Legacy (2nd one). Suffice it to say that the sales rep I was assigned to had a way of communicating I went to this dealership to get a price on a new Legacy (2nd one). Suffice it to say that the sales rep I was assigned to had a way of communicating that I could not work. I wanted to purchase the car but before doing so, I asked to work with a Business Manager whom I could sit with and go over each line item. I had the very good fortune of being assigned to Tom DAlessandro. He went through everything, was empathetic to the frustration and disappointment I had experienced in attempting to purchase the car from this dealership. He has gone above and beyond for me and I "signed on the dotted line" ONLY because of him and am recommending this dealership ONLY because of Tom and his commitment to quality and customer satisfaction. As an aside, the process of buying a new car - sales rep and manager and customer going back and forth - needs to be greatly improved. There has to be a better way! More

Amazing experience I was having car trouble and needed a new vehicle. I was not expecting to purchase a car and was very stressed at the thought of doing so. A co-work I was having car trouble and needed a new vehicle. I was not expecting to purchase a car and was very stressed at the thought of doing so. A co-worker refered me to City Side Subaru. Everyone there was wonderful to deal with, taking the time to explain all of my options, leasing vs buying etc. There was no pressure just a genuine feeling of wanting to assist. Crystal was so patient and kind I left there feeling like I had made a new friend. I am so happy with my new forester!! More

Friendly and helpful Staff was friendly and helpful and explained choices clearly. Made buying a new Crosstrek easy and pleasant. Quickly found the car I wanted in my p Staff was friendly and helpful and explained choices clearly. Made buying a new Crosstrek easy and pleasant. Quickly found the car I wanted in my preferred color with the desired options. More

Honest, Friendly Service Cityside Subaru has worked hard to make our car purchases fit our driving needs. We got a reasonable deal on a 2019 Subaru Outback, including a good t Cityside Subaru has worked hard to make our car purchases fit our driving needs. We got a reasonable deal on a 2019 Subaru Outback, including a good trade-in. This was our third purchase through this dealership. Part of the reason we come back is the decent service we get on the vehicles we buy there. Part of the reason is Mark Lidano, our usual sales agent, who has been consistently straight with us and helps us avoid buying more car than we need. More

Had a opportunity to meet and talk with Alvin Campbell and I I totally loved the opportunity to have met with Alvin Campbell and learn about the product being sold, I am really thinking about a Subaru for my co I totally loved the opportunity to have met with Alvin Campbell and learn about the product being sold, I am really thinking about a Subaru for my college bound daughter because of the helpful information I received from Alvin! The experience was awesome and this is why i I give you guys 4 ???? More

Subaru Ascent Purchase Recently, my wife and I visited Cityside Subaru-looking to purchase a Subaru Ascent. Crystal Cambell was the sales agent who exceptionally handled the Recently, my wife and I visited Cityside Subaru-looking to purchase a Subaru Ascent. Crystal Cambell was the sales agent who exceptionally handled the process to custom order our Subaru Ascent Limited. Crystal is a knowledgeable, confident, strong, and professional sales agent who seems interested in learning how to help customers while finally securing the sale of a new automobile. In other words, I put myself in the shoes of the owner of a prestigious Subaru car dealership who month after month faces the prospect of selling enough cars to secure the manufacturer's bonus. Time and time again, I would want sales agents like Crystal Campbell to place my dealership in the right position to obtain the always rewarding manufacture's bonus. Thank you, Crystal. We wish you continued success and we take this opportunity to request your boss to give you a salary raise! More

Junior Williams Junior went the extra mile to provide great customer service during the buying process. I appreciated his friendliness and knowledge of the car I was Junior went the extra mile to provide great customer service during the buying process. I appreciated his friendliness and knowledge of the car I was buying...a 2018 Impreza. More