Cityside Subaru

It was awesome, The process simple, straightforward and really pleasant experience to purchase a car. really pleasant experience to purchase a car. More

Great staff. They also took their time in making sure I had a great deal for my lease. They also took their time in making sure I had a great deal for my lease. More

I was very happy the service I received from the dealership. They were up frknt on the cost and trade in and agreed to my offer. dealership. They were up frknt on the cost and trade in and agreed to my offer. More

We were in Boston for a short visit and found the Crosstrek Wilderness that we had been looking for on Cityside's website. We had a limited amount of time to work with, but Mark Lidano was courteous Crosstrek Wilderness that we had been looking for on Cityside's website. We had a limited amount of time to work with, but Mark Lidano was courteous and great to work with. We were able to take a test drive and negotiate a deal that was a bit more complicated due to us being from out of state, like halfway across the country. Tom got us through the financing and paperwork with ease. Cityside had the car prepped and we were out the door with no issues whatsoever. As a bonus, Dolly, one of the office puppies was more than happy to let us sit and scratch her ears while we waited. If you are in the Boston area looking for a Subaru go see the great team at Cityside. More

Fabio was excellent. Got to bottom line, made purchase, he found car and had it ready for us at delivery, ran through tech and we were on the road. Got to bottom line, made purchase, he found car and had it ready for us at delivery, ran through tech and we were on the road. More

Mark was very helpful and to the point without overselling - which is something I much dislike. He provided all the information requested and I was happy to buy a car through his agency. overselling - which is something I much dislike. He provided all the information requested and I was happy to buy a car through his agency. More

I emailed a low-level request for something helpful to me but presumably not important to the dealership. Brendan Yue got back to me with exactly what I needed (a receipt) in less than half an hour. I was st but presumably not important to the dealership. Brendan Yue got back to me with exactly what I needed (a receipt) in less than half an hour. I was stunned by such swift customer service by email. More

Mark did a great job explaining car options, then walked me through all the updated features that became standard since I purchased my last Subaru. He answered all my questions and has a delightful "no pre me through all the updated features that became standard since I purchased my last Subaru. He answered all my questions and has a delightful "no pressure" approach to sales. More

Low pressure sales. The sales person I worked with (Fabio) did not run back and forth to the sales manager like at other dealerships and did not forcefully try to get me The sales person I worked with (Fabio) did not run back and forth to the sales manager like at other dealerships and did not forcefully try to get me to buy anything. He explained my options in a professional and easy to understand way. The business manager, Michael, was the same. He explained my options without a hard sell. Totally grateful for that. Cityside Subaru will be much nicer once the new facilities are completed. Also, got a good trade-in price for my old Honda. Much appreciated. This was the most pleasant car buying experience I've had. More

I have been with this dealership for 15+ years and was always served very well. always served very well. More