Cityside Subaru

Fantastic experience for a returning customer on a new lease We came in to look at the new 2019 Crosstrek, as the lease on our previous Crosstrek had expired. Our previous lease was also from Cityside, and the We came in to look at the new 2019 Crosstrek, as the lease on our previous Crosstrek had expired. Our previous lease was also from Cityside, and the entire process from test driving the new model to negotiating and working out the financing was easy and painless. Mark was pleasant, knowledgeable, and candid. Neither of us ever felt rushed or pressured. Sometimes sorting out a new car can be a real drag, but this was a great experience from beginning to end. We were thrilled with the whole process and are thrilled with our new car. More

Returning satisfied customer Mark was knowledgeable, friendly and respectful. He made sure we had ample opportunity to ask any questions so that we would be happy with our choice. Mark was knowledgeable, friendly and respectful. He made sure we had ample opportunity to ask any questions so that we would be happy with our choice. We love our new Outback and all the new features it has, and appreciated his taking the time to set things up and explain the new technology to us. More

Extremely knowledgable and resourceful salesperson Crystal went out of her way to find exactly the model and color of the Ascent that I was interested in purchasing. She got me a fair price and was ve Crystal went out of her way to find exactly the model and color of the Ascent that I was interested in purchasing. She got me a fair price and was very patient and helpful in explaining the various features of the vehicle. More

Nice and kind guide on car purchasing experience Nice and kind guide on car purchasing experience. It was not easy for us to figure what price range is appropriate and Crystal helped a lot Nice and kind guide on car purchasing experience. It was not easy for us to figure what price range is appropriate and Crystal helped a lot More

New Subaru Lease Working with Crystal at Cityside Subaru was by far the most pleasurable experience I’ve ever had in all the years I’ve been leasing cars. She is profe Working with Crystal at Cityside Subaru was by far the most pleasurable experience I’ve ever had in all the years I’ve been leasing cars. She is professional, courteous, accommodating and a delight to deal with. More

Overall a pleasant experience I don't think anyone enjoys buying a car because of the negotiations, but Crystal was friendly, straightforward and very accommodating. She didn't ig I don't think anyone enjoys buying a car because of the negotiations, but Crystal was friendly, straightforward and very accommodating. She didn't ignore me as a female buyer, as many other salespeople do. She was very knowledgeable the new 2019's, especially compared to Metrowest Subaru, where the sales rep seemed to have little familiarity with the 2018 and 2019 Forester. More

Told me to go to Toyota or Honda! I went in with the intent of either buying certified pre-owned or get a lease. Was offered a test drive of the car I was looking at. When i returned, I went in with the intent of either buying certified pre-owned or get a lease. Was offered a test drive of the car I was looking at. When i returned, the employee asked “is there anything else we can do for you?” So, I asked to discuss my options and run the numbers... he sat me down, asked which car I was looking at, then had to go away and check with the finance guy. When he came back he said “I’m not going to give you numbers for a lease, they’re too high! The best option for you is financing, here are some online offers we have available right now!” None of them were what I was looking for, and he just shrugged and told me to go to Toyota or Honda, because they’re cheaper. Not once did he even ask my price point, or consider that I would be in a position to simply buy a car outright... Puzzled to the max - clearly I wasn’t wanted as a customer... More

Great experience! This was my second buying experience with Rob and once again his help was top notch. He had great knowledge of the car, including all new safety fea This was my second buying experience with Rob and once again his help was top notch. He had great knowledge of the car, including all new safety features. He made the process simple and straightforward. I would recommend him to anyone interested in a Subaru. More

Buying Car: Peaceful at Cityside Subaru I really enjoyed the my car buying experience at Subaru. Usually I don't enjoy the car dealership experience. But my current experience. was great a I really enjoyed the my car buying experience at Subaru. Usually I don't enjoy the car dealership experience. But my current experience. was great and hassle free. Credit to Crystal. She was awesome and had no pressure from her. Very pleasant test drive, paper work and final experience with on spot discussion and conversation. After we bought the car she took the time explain everything. More

Amazing service! I worked mainly with Rob at Cityside and could not be happier with my service. Though Rob was my point-guy through the process, it was very clear that I worked mainly with Rob at Cityside and could not be happier with my service. Though Rob was my point-guy through the process, it was very clear that they work as a team and have each other's backs. I was impressed by several things: there was no pressure ever, great communication, financing went the extra mile to find options that worked for me, and the entire process was incredibly fast. Highly recommend and thankful for my experience! More