Cityside Subaru

Respectful, fair, uneventful We knew we wanted to get an Outback (knowing Consumer Reports exceptional rating, after having seen so many Cityside cars around Belmont, Cambridge, A We knew we wanted to get an Outback (knowing Consumer Reports exceptional rating, after having seen so many Cityside cars around Belmont, Cambridge, Arlington, Lexington, and after hearing about exceptional experiences with Cityside) Eric and I discussed inventory, price and acquisition logistics. On all fronts, Eric was responsive, fair and accommodating. This, in 30+ years of car ownership, was the best experience. More

Our third CitySide Subaru We just bought a Subaru Ascent (trading in one of our Forestera) from CitySide and we’re very happy. This is our third Subaru from CitySide and the ex We just bought a Subaru Ascent (trading in one of our Forestera) from CitySide and we’re very happy. This is our third Subaru from CitySide and the experience has been great each time. We worked with Mark (and before with Flavio who was also great) and he made the experience seamless. He worked with us to get the Ascent we wanted at the right price without any hassle, and worked with us to give us fair value on our trade-in. We can’t remember the managers name, but the reason why we always go back to CitySide is that they never feel like they are selling us. They are just trying to help us make the best decision - and do it in a decidedly low-key way. I’ve interacted with a lot of other dealers and thats why we keep going back to CitySide. That and Subaru. Except for perhaps Tesla, there’s no other car we plan to own. They are just the best. More

Phenomenal Experience!!!! We pulled into Cityside car lot and heard Crystal Campbell talking to customers....she was AMAZING! My husband and I immediately looked at one anoth We pulled into Cityside car lot and heard Crystal Campbell talking to customers....she was AMAZING! My husband and I immediately looked at one another and STATED we could work with Crystal. She was full of inside of the different cars, listened to our needs and helped us choice the right model for us . We worked with Crystal over the next few days and our experience was stress free and we had laughs along the way. Hard to believe! We would recommend city side SUBARU to anyone and CRYSTAL far exceeds any exceptions we every had! She's an asset to your company! More

What a great experience! Being first time car purchasers, we went into this experience skeptical and anxious. We were blown away with the customer service we received and expe Being first time car purchasers, we went into this experience skeptical and anxious. We were blown away with the customer service we received and expectantly found what we were looking for after only an hour. Flavio never for a moment made us feel pressured and was committed to matching us with the right car at the right price. Michael did an excellent job at synthesizing the details, making paperwork process easy to understand and not stressful. We couldn't be happier with the service we received. Thank you! More

Leasing with Crystal Crystal is such a great salesperson, she made my experience leasing my car super painless and fun. She listens to what you’re looking for, respects yo Crystal is such a great salesperson, she made my experience leasing my car super painless and fun. She listens to what you’re looking for, respects your budget and is really considerate so I really appreciated working with her! She is very plain spoken and makes the processs of sourcing a car as easy as possible and isn’t aggressive or too pushy but is incredibly knowledgeable nonetheless. She’s a peoples person and will recommend her to anyone! More

Buying made easy We did our research and determined what model we probably wanted (Forester Touring). We did a test drive in a lower trim at the dealer closest to us. We did our research and determined what model we probably wanted (Forester Touring). We did a test drive in a lower trim at the dealer closest to us. That dealer had a limited inventory, so we drove over to Belmont to check out Cityside Subaru. We walked into the showroom and there -- closest to the door, the first car we walked past -- was the exact car we were considering, down to its very color. A sales associate offered to help us. She did an excellent job of presenting the car and it's various features. She was courteous, friendly, and professional, as was the finance person we dealt with three days later when we took delivery of the car. I would definitely recommend checking this place out if you are in eastern Massachusetts. More

Second Subaru from this dealer Extremely pleased with our Cityside Subaru recent purchase - 2019 Forester. Flavio Fonseca is an excellent person to work with. Would recommend this d Extremely pleased with our Cityside Subaru recent purchase - 2019 Forester. Flavio Fonseca is an excellent person to work with. Would recommend this dealership to my friends. More

Great purchase experience Crystal helped us test-drive and purchase a car we liked (in terms of both features and price). She was very customer-focused and knowledgeable. Tom h Crystal helped us test-drive and purchase a car we liked (in terms of both features and price). She was very customer-focused and knowledgeable. Tom helped us with additional options and the final contract . Both Crystal and Tom were very accommodating with our tight schedules. Great experience overall - our best so far when buying a car. More

Best car buying experience Mark Lidano creates the best car buying experience to date. He immediately builds trust and rapport that never falters and he delivers on his word. He Mark Lidano creates the best car buying experience to date. He immediately builds trust and rapport that never falters and he delivers on his word. He listened to my purchasing parameters and worked earnestly to meet them. In the end, Mark was able to quickly meet all my desires and he did so in a hassle-free and easy going way. It was without doubt the best car buying experience I’ve had. Mark is a true pro. Would highly recommend him and Cityside to anyone looking to purchase a vehicle. More

Exactly what you expect from Subaru We came to Cityside having owned Subarus for 20 years. We knew we wanted a Subaru but shopped around to a few dealerships. The service we got at City We came to Cityside having owned Subarus for 20 years. We knew we wanted a Subaru but shopped around to a few dealerships. The service we got at Cityside was fantastic, working with Eric Burd was a pleasure, quick officiant and painless I would highly recommend coming to Cityside in working with Eric! More