Cityside Subaru

Best service - Karen Vieira This is my first Subaru - I have the 2018 Crosstrek and I love it - I've only been to service a few times but every time I have been there I have fel This is my first Subaru - I have the 2018 Crosstrek and I love it - I've only been to service a few times but every time I have been there I have felt well taken care of; wanted as a customer and think Karen is the best - fantastic at her job and very professional. More

the best experience at a dealership Crystal was a pleasure to work with on getting me into a new car. i had just moved to the area the day before so i was already under a lot of stress b Crystal was a pleasure to work with on getting me into a new car. i had just moved to the area the day before so i was already under a lot of stress but she made it a pleasurable experience. Tom was also great when it came to working on the financing. i highly recommend this dealership. More

Salesperson listened and advised me well Peter Rosenberg presented options based on my needs very clearly with honest discussion of prices. I have been driving an Outback for 11 years, but he Peter Rosenberg presented options based on my needs very clearly with honest discussion of prices. I have been driving an Outback for 11 years, but he showed me how the Forester could work well for me. More

Friendly, helpful, professional They listened to my wishes and did not try to push their own sales pitch. Prepared me that ordering from Japan would take some time. Informed me promp They listened to my wishes and did not try to push their own sales pitch. Prepared me that ordering from Japan would take some time. Informed me promptly when my Forester was expected to arrive. Assisted with initial customization of certain features and I was ready to go. More

Excellent Crystal is knowledgeable and particularly attuned to her customers needs, doesn't rush potential buyers giving them the space and time they need to ma Crystal is knowledgeable and particularly attuned to her customers needs, doesn't rush potential buyers giving them the space and time they need to make what is for most people a momentous decision. Her empathetic yet professional demeanor is exactly what I hoped to find when I began my car buying journey!🐶 Her sincerity may also be quite rare in the car sales world - making her a real asset to Subaru. More

Awesome experience buying my shubbie! First of all, this was my first car purchase and needless to say I was a little anxious about the whole experience, especially after hearing plenty of First of all, this was my first car purchase and needless to say I was a little anxious about the whole experience, especially after hearing plenty of horror stories about getting ripped off or ending up with a lemon. When I started off my car search, Subaru wasn't even my first choice but after visiting the dealership for a test-drive I didn't want any other car. The staff is extremely helpful and courteous (been to two other dealerships that didn't keep my appointment and I had to wait). I got to test-drive 3 cars, with no complaints or dirty looks. Rob Gale is a true gem of that operation - friendly, very quick to hook you up with a test-drive and truly knows the vehicles inside and out. When the time came to actually pull the trigger, I decided to go with the certified pre-owned car and Rob did a great job at explaining the details of what pre-owned vehicles are, how the warranty is different etc. After some friendly back and forth haggling, I left with a car that I loved and paid exactly what I wanted to. I never felt like I was being ripped off or being forced into something I don't want or can't afford. The icing on the cake was when Michael Nelson, the finance guy finished up ALL of the paperwork in less than 30 min - was also extremely helpful at explaining the financing options. After all was said and done, I got to pick up my car all shiny and detailed with a brand new set of plates in less than two days! Couldn't be happier and would greatly recommend the dealership to anyone out on the market - these guys are pros. More

Crystal rocks! Our '05 Pathfinder's service had come to an end and we weren't impressed with the newer version. We already had a Xtrek and were intrigued by the Asce Our '05 Pathfinder's service had come to an end and we weren't impressed with the newer version. We already had a Xtrek and were intrigued by the Ascent. Our process started online and Crystal was our point of contact. From the first call, we knew we'd be happy working with her. Her quick responses and follow-up to our questions just added to a smooth experience. She arranged a date & time that was convenient for us to test drive the Ascent. We brought the whole family because we wanted to make sure it would be the right replacement for our Pathfinder. Her approach and demeanor are making sure the car is right for you. No pressure or overselling anything. After our test drive, we were debating if the 7 or 8 seater layout would be better for our dog. Crystal immediately asked if we wanted to drive the Ascent back home to get our dog to make sure it was right for us. When picking up the car, she spent the same amount of time and detail as when we were just looking for a car. She is incredible and when we get our next Subaru, Crystal will be our salesperson! More

Looking at the Outback Peter is a top sales person. Low key. Knowledgeable. Funny. Loves his job. Let me test drive 2 models I was comparing twice each which was super Peter is a top sales person. Low key. Knowledgeable. Funny. Loves his job. Let me test drive 2 models I was comparing twice each which was super helpful in my decision making. More

Subaru Forester Mark Lidano, Cityside Subaru-Belmont, Ma. once again provided excellent support in assisting with new purchase. Recommendation of Mark and the dealer Mark Lidano, Cityside Subaru-Belmont, Ma. once again provided excellent support in assisting with new purchase. Recommendation of Mark and the dealership to all interested . More

2nd CitySide Subaru Just bought our second Subaru Imprezza from CitySide. Working with Matthew was great - he was friendly, respectful and up front from the get-go — no s Just bought our second Subaru Imprezza from CitySide. Working with Matthew was great - he was friendly, respectful and up front from the get-go — no surprises late in the appointment or anything. Even though he was clearly very busy, he listened to our needs and budget and helped steer us toward the right vehicle for the right price (we weren't sure exactly what we wanted when we walked in, and really appreciated his patience). We came back because we had a great experience the first time, and Matthew made sure this time was no different. It's clear CitySide values its loyal customers! More