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Cityside Subaru
Belmont, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience. I was treated professionally and w/respect unlike at other dealerships. Very positive experience. Very patient and knowledgeable salespeople. I worked I was treated professionally and w/respect unlike at other dealerships. Very positive experience. Very patient and knowledgeable salespeople. I worked with two different salespeople and both were excellent. More
Awesome experience I really had a great experience with Cityside Subaru. I was treated with the upmost respect from the test drive to the actual purchase. Awesome!! I really had a great experience with Cityside Subaru. I was treated with the upmost respect from the test drive to the actual purchase. Awesome!! More
Amazing & exceptional! Crystal was exceptional!! Warm and easy to work with! So attentive and quick to make a good, fair deal happen. Not the usual back and forth of car buy Crystal was exceptional!! Warm and easy to work with! So attentive and quick to make a good, fair deal happen. Not the usual back and forth of car buying!! She is the BEST we have ever dealt with. So stress free and smooth. We couldn’t be happier with her, Cityside and Crystal!! More
A good experience We are repeat customers at Cityside Subaru. Recently the dealership offered us an excellent price on our 2015 Forester. We accepted and replaced it wi We are repeat customers at Cityside Subaru. Recently the dealership offered us an excellent price on our 2015 Forester. We accepted and replaced it with a 2019 Forester. Our salesman, Mark, was good to work with. More
Thank you Junior! We really appreciate all of Junior's attention to deal and responsiveness during the sale process! The purchase was smooth and we got everything that We really appreciate all of Junior's attention to deal and responsiveness during the sale process! The purchase was smooth and we got everything that was requested in our new Ascent. Thanks again! More
The whole process was wonderful! Thank you for making it so easy. I will definitely buy again.Matthew Eckhardt was professional and friendly. I will highly recommend to all my friends Thank you for making it so easy. I will definitely buy again.Matthew Eckhardt was professional and friendly. I will highly recommend to all my friends and family. More
We purchased a new Outback and a new Legacy. Our existing Subarus each had about 50,000 miles so it was a good time to purchase new ones. We dealt many with Crystal Campbell over the course of t Our existing Subarus each had about 50,000 miles so it was a good time to purchase new ones. We dealt many with Crystal Campbell over the course of two very full days. She was enormously helpful, patiently listening to our car needs, car history, and price ranges, and provided detailed options and descriptions (and literature and proposed test drives with or without her in the car). During these visits she repeatedly offered us beverages, and inquired repeatedly if there were any other things we wished to know or consider. Once we have narrowed the field a bit, we got down down to brass tacks about trade-in values for our other cars, and she she spent a great deal of time showing us how all the variables worked together to get a value: she allowed us to watch her input data, and then we had an additional period of time working up figures for our offer to the penny. She included every possible charge that could appear from the dealer, the state, the license bureaus etc. She never was pushy, and was cheerfully willing to let us have time to think and decide at home. The next day, we went in and signed papers, and had the cars inspected. then got the plates, and all the accessories needed. At that point, Crystal offered to take us out for two drives one for each car, keeping us at the wheel, to not only show and explain and but to also give us the feel of the new safety features. Once we all felt comfortable with everything, she took our photos in front of the cars, and then offered to be our permanent liaison on the car: we could come in for weekly Q&A's if anything came up, we could drive with her again, she made us appointment for our six month service, she made sure we entered her phone numbering our cell phones. And she called that evening to make sure all was well and that the driver home was good. I can't imagine HOW any car salesperson could be more helpful in any way. More
No Pressure - All Positive! I was hesitant about switching from a Toyota to a Subaru but now I am a believer! The Forester Premium model had everything I needed to keep my famil I was hesitant about switching from a Toyota to a Subaru but now I am a believer! The Forester Premium model had everything I needed to keep my family safe and comfortable. Crystal Campbell arranged multiple meeting for me to explain all of the features and help me choose just the right car. I was not easy to convince but she impressed me with her extensive product knowledge. I also appreciated her patient understanding and clear explanations for my many questions! I took it for a ride and I bought it that day! Mike Nelson took care of all of the paperwork and I truly enjoyed my stress free car buying experience at CitySide! More
Excellent throught, from sales to service I have purchased 4 Subaru vehicles. Three have been from Cityside Subaru, and 2 of those as a result of working with Mark Lidano, sales associate. M I have purchased 4 Subaru vehicles. Three have been from Cityside Subaru, and 2 of those as a result of working with Mark Lidano, sales associate. Mark has provided top-notch services--listening carefully knowledgeable, thoughtful and kind. The service has always been top-notch; they maintain and repair my vehicles on time and well. More
Great It was an extremely reassuring and helpful experience. I felt that everyone was patient and interested in making me a satisfied customer. I would high It was an extremely reassuring and helpful experience. I felt that everyone was patient and interested in making me a satisfied customer. I would highly recommend this dealership. More