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Cityside Subaru

Belmont, MA

4.9
3,470 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,470 reviews

September 05, 2019

Purchased a new Outback my wife & i were treated like we were the only customers there. no pressure relaxed atmosphere clean & bright dealership.we took the car for a ride wi More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Sep 06, 2019 -

Cityside Subaru responded

We love it! Thank you for the vote of confidence and allowing us the opportunity to exceed your expectations. Crystal is amazing and a true professional.

September 04, 2019

New Crosstrek Eric Burd Working with Eric was a pleasure. He provided just the right amount of information, answered my questions. I appreciated that he had set up the car be More

by CMR123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Cityside Subaru responded

Congratulations on your new Crosstrek! Thank you for giving us the opportunity and for sharing your experience with others.

September 03, 2019

great experience Since we are on a temporary visa, it was not easy for us to buy and finance a new car. Crystal and Tom put in exceptional effort to make it happen. We More

by Sandro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Sep 04, 2019 -

Cityside Subaru responded

That's what we like to hear! The team really enjoyed working with you. Thank you.

September 03, 2019

Purchase I wasn’t planning to buy a car but received an intriguing letter from the dealership. Crystal was a great help in determining what Iwanted in a new c More

by mrc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Sep 04, 2019 -

Cityside Subaru responded

We couldn't be happier either and are very fortunate to have Crystal and Michael on the team at CitySide Subaru. Thank you!

September 02, 2019

Exceptional Customer Service Direct, transparent and honest service. Mark Lidano provided exceptional service and was a pleasure to deal with. The transaction and overall buying e More

by steve898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Cityside Subaru responded

Enjoy the new car! Thank you for choosing CitySide Subaru and Mark.

August 31, 2019

All Around Great Experience I was buying my first new car and trading in my old original car that I bought used when I first got a job. I had looked around online so I kind of kn More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Foresta
Sep 04, 2019 -

Cityside Subaru responded

We are very appreciative that you describe us as different from other car purchases!! It is all about customer service and both Mark and Michael prove that every day. CitySide Subaru is grateful to have them and equally happy to have you as a new Subaru owner.

August 30, 2019

Exceptional Customer Service We began using City Subaru when we moved from Texas 3 yrs ago. We have had a wonderful experience and would recommend every aspect of this dealership. More

by Madpaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rosengarten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Pauls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Sep 04, 2019 -

Cityside Subaru responded

That's what we like to hear! Crystal and Tom are excellent at what they do and we all strive to perform as they have. Thank you, again.

August 30, 2019

The Best of the Best Crystal Campbell is a rockstar saleswoman. She is knowledgeable, caring, and thoughtful. Crystal and her team went above and beyond for me and my fami More

by asarno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Sep 04, 2019 -

Cityside Subaru responded

Thank you for the kind words. Crystal is a fabulous representative. We all strive to perform as she has in this case.

August 29, 2019

Great Experience and Amazing Customer Service I’ve leased/purchased a new vehicle every 3 years - that makes for about 11 vehicles. This last lease process/experience was not only painless but th More

by Marilyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Sep 04, 2019 -

Cityside Subaru responded

Your recommendation means a lot to us. Thank you for choosing CitySide Subaru. We wish you many adventures in your new Subaru.

August 29, 2019

Responsive and super helpful Crystal was very informative and patient with us to help us make our decision. She was very thorough and knowledgeable with questions we asked and que More

by Firstsubaru1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Aug 30, 2019 -

Cityside Subaru responded

Thank you for sharing your experience. We are very fortunate to have Crystal on the team at CitySide Subaru and we wish you many adventures in your new Subaru.. Please check in with us on your future visits.

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