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Cityside Subaru

Belmont, MA

4.9
3,470 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,470 reviews

October 05, 2019

Very helpful and made me feel like I was taken care of Crystal was wonderful. I wanted to buy my first car and drive off the lot with it-- she made sure that I was comfortable with the car, insurance, safe More

by pacoquinha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Oct 07, 2019 -

Cityside Subaru responded

Enjoy the new car! Thank you for choosing CitySide Subaru and Crystal.

October 02, 2019

Very happy customer! Matthew was great – he provided guidance and answers to all my questions. I appreciated his professionalism and his patience as I processed the many More

by MA3587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Eckhardt
Oct 07, 2019 -

Cityside Subaru responded

Congratulations on your new Forester! Thank you for giving us the opportunity and for sharing your experience with others.

October 02, 2019

Straightforward car buying experience appreciated! I hadn't bought a car in over 10 years and that one was out of necessity, so it was a more hurried timeline. In this case, I could be more deliberate More

by asc33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gale
Oct 07, 2019 -

Cityside Subaru responded

We love it! Thank you for the vote of confidence and allowing us the opportunity to exceed your expectations. Rob is amazing and a true professional.

September 30, 2019

My salesman Rob was terrific. Rob’s character and behavior minimized my stress. He is easygoing, straight forward, and genuinely warm. My entire interaction with him was b.s. free. More

by JMCCARTER53
Recommend Dealer
Yes
Employees Worked With
Rob Gale
Oct 01, 2019 -

Cityside Subaru responded

Thank you for the kind words! Rob is a professional and an excellent representative of CitySide Subaru.

September 29, 2019

Junior is the man! Junior is the best. He was very helpful in helping us get the price we wanted and made the process so easy. Would work with him again! More

by STUART13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Cityside Subaru responded

We feel the same way about Junior! Thank you for purchasing your Subaru from CitySide.

September 28, 2019

Forester Purchase Matthew Eckhardt was very knowledgeable and professional in our discussions of desirable models/options/features for the Forester. We are very please More

by PHILL4882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Eckhardt
Oct 01, 2019 -

Cityside Subaru responded

Thank you for sharing your experience. We are very fortunate to have Matt on the team at CitySide Subaru. Please check in with us on your future visits.

September 19, 2019

As good as it gets. Can only say that their high level of customer attention, friendly and knowledgeable employees and over all fairness puts City Subaru in the top leagu More

by LINN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Cityside Subaru responded

Awesome! Thank you for deciding to purchase your vehicle at CitySide Subaru.

September 18, 2019

Knowledgeable, patient, positive From the very first visit for information, through two test drives to compare models and a return visit to narrow down a model, Chrystal Campbell was More

by MSM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Sep 20, 2019 -

Cityside Subaru responded

Extraordinary!! It is all about customer service and both Tom and Crystal prove that every day. CitySide Subaru is grateful to have them and equally happy to have you as a new Subaru owner.

September 16, 2019

Go to Cityside! I am loving my new Forester Sport! Working with Crystal was wonderful as she was extremely helpful and made it a very personal experience. She was ve More

by Lindsay+Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Sep 20, 2019 -

Cityside Subaru responded

Your recommendation means a lot to us. Crystal and Tom are excellent at what they do and we all strive to perform as they have. Thank you.

September 14, 2019

Happy! Had a wonderful experience with Crystal Campbell! She did everything she could to keep me as a Subaru customer and I would absolutely recommend her t More

by SCHMINCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike DiFrancisco, Crystal Campbell
Sep 16, 2019 -

Cityside Subaru responded

Your recommendation means a lot to us. Thank you for choosing CitySide Subaru. We wish you many adventures in your new Subaru.

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