Cityside Subaru
Belmont, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very helpful and made me feel like I was taken care of Crystal was wonderful. I wanted to buy my first car and drive off the lot with it-- she made sure that I was comfortable with the car, insurance, safe Crystal was wonderful. I wanted to buy my first car and drive off the lot with it-- she made sure that I was comfortable with the car, insurance, safety features, and got a good deal. I'm happy with my car and she even followed up in the next couple days to make sure everything was good! More
Very happy customer! Matthew was great – he provided guidance and answers to all my questions. I appreciated his professionalism and his patience as I processed the many Matthew was great – he provided guidance and answers to all my questions. I appreciated his professionalism and his patience as I processed the many options to choose from. I was sold on the Forester after the test drive on Saturday and returned on Monday to pick up my new car! More
Straightforward car buying experience appreciated! I hadn't bought a car in over 10 years and that one was out of necessity, so it was a more hurried timeline. In this case, I could be more deliberate I hadn't bought a car in over 10 years and that one was out of necessity, so it was a more hurried timeline. In this case, I could be more deliberate. I started at Cityside and Rob Gale was there to answer some questions and schedule a test drive. I test drove the Forester and the Crosstrek and Rob highlighted features that would help me decide. He knew I was early in my search and did not haunt me. He sent an email with some links after the test drives, then called to check in several days later, without even a hint of pressure. I test drove other cars, but I ended up selecting the Forester. I checked with other local dealers to get a sense of pricing. Each time, I went back to Rob at Cityside, as he was, by far, the best at educating me on the cars, the process and pricing. For the trim and color I wanted plus the added options, the price was fair and competitive. Thanks to Rob for his sense of humor and fun demeanor - he brought some levity to car-buying that is not something you might normally associate with the experience! More
My salesman Rob was terrific. Rob’s character and behavior minimized my stress. He is easygoing, straight forward, and genuinely warm. My entire interaction with him was b.s. free. Rob’s character and behavior minimized my stress. He is easygoing, straight forward, and genuinely warm. My entire interaction with him was b.s. free. Buying a new car is inherently stressful because there’s so much money involved and because there seems to be no escaping some haggling. But because I liked and trusted Rob I was as relaxed as possible under the circumstances. I drove home, confident that I’d gotten a fair deal, driving exactly the car I wanted. More
Junior is the man! Junior is the best. He was very helpful in helping us get the price we wanted and made the process so easy. Would work with him again! Junior is the best. He was very helpful in helping us get the price we wanted and made the process so easy. Would work with him again! More
Forester Purchase Matthew Eckhardt was very knowledgeable and professional in our discussions of desirable models/options/features for the Forester. We are very please Matthew Eckhardt was very knowledgeable and professional in our discussions of desirable models/options/features for the Forester. We are very pleased with the vehicle we bought. More
As good as it gets. Can only say that their high level of customer attention, friendly and knowledgeable employees and over all fairness puts City Subaru in the top leagu Can only say that their high level of customer attention, friendly and knowledgeable employees and over all fairness puts City Subaru in the top league of dealerships. More
Knowledgeable, patient, positive From the very first visit for information, through two test drives to compare models and a return visit to narrow down a model, Chrystal Campbell was From the very first visit for information, through two test drives to compare models and a return visit to narrow down a model, Chrystal Campbell was always professional. patient and positive. She knew the product well and listened to the client as the options were narrowed down to find "just right model". This was a major change for the client who had been a Volvo owner for more than 40 years. In addition, she was responsive as was the business manager Tom D'Alessandro, when they realized that the spouse of the client had been with a luxury car dealership for seventeen years (now retired) and truly knew the "ins and outs" of the industry. This professional treatment was very much appreciated. More
Go to Cityside! I am loving my new Forester Sport! Working with Crystal was wonderful as she was extremely helpful and made it a very personal experience. She was ve I am loving my new Forester Sport! Working with Crystal was wonderful as she was extremely helpful and made it a very personal experience. She was very thorough during the process and spent a good amount of time helping me set up the car upon delivery. Tom in Finance was also great. It was by far the easiest car buying experience we've had as far as paperwork is concerned. I recommend Cityside to anyone looking for a new (or used) Subaru! More
Happy! Had a wonderful experience with Crystal Campbell! She did everything she could to keep me as a Subaru customer and I would absolutely recommend her t Had a wonderful experience with Crystal Campbell! She did everything she could to keep me as a Subaru customer and I would absolutely recommend her to anyone looking for a car! More