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Cityside Subaru

Belmont, MA

4.9
3,470 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,470 reviews

October 17, 2019

a good deal with nice people I liked the low pressure atmosphere and the honesty in presenting facts that were less competitive than some other dealers. Might have saved $500-100 More

by DICK_CAVANAGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Oct 18, 2019 -

Cityside Subaru responded

Thank you for the vote of confidence and for sharing your experience with others.

October 17, 2019

Very Satisfied Very satisfied with how Mark and Tom handled both the financing of my car and getting me the color I was looking for by reaching out to another dealer More

by Andrew
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Cityside Subaru responded

Awesome!! It is all about customer service and both Mark and Tom prove that every day. Thank you for giving us the opportunity and for sharing your experience with others.

October 16, 2019

Good experience Everyone was very professional and very nice. They took their time with me and went over everything. They left me that if I had any questions to call More

by pembloom
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Oct 17, 2019 -

Cityside Subaru responded

That's what we like to hear! The team really enjoyed working with you. Thank you.

October 16, 2019

Great experience buying my new Subaru Crosstrek I walked into the dealership, not knowing what kind of Subaru would fit my needs. Crystal was able to help me pick the right vehicle for my needs. She More

by Joanne Bedigian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Oct 17, 2019 -

Cityside Subaru responded

Thank you for sharing your experience. We are very fortunate to have Crystal on the team at CitySide Subaru. Please check in with us on your future visits.

October 11, 2019

A friendly and professional dealership Bought a bunch of Subarus from Citiside. I hate buying cars because all the nonsense you get at most dealerships, the fake prices quoted in ads, the More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Cityside Subaru responded

Enjoy the new car! Thank you for choosing CitySide Subaru.

October 10, 2019

Extraordinary service! I noticed a noise from the undercarriage of my Impreza and when I tried to book an appointment through this dealership, the available online appointme More

by Jcctango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Dew (professional and funny!)
October 10, 2019

Nice navigation throughout the process Friendly staff, knowledgeable, accommodating and thoughtful . It is the first Subaru and in the process we compared between other manufacturers . Is More

by MDIVO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiFrancisco, Rob Gale
Oct 11, 2019 -

Cityside Subaru responded

That's what we like to hear! The team really enjoyed working with you. Thank you.

October 10, 2019

amazing customer service and really fair pricing We had an incredible experience at Cityside subaru. Crystal Campbell treated us like family members. We went in and test drove a bunch of cars and e More

by jogut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Oct 10, 2019 -

Cityside Subaru responded

Thank you for sharing your experience. We are very fortunate to have Crystal on the team at CitySide Subaru. Please check in with us on your future visits.

October 09, 2019

Simple and straight forward! The whole experience was painless and the level of service provided far exceeded my expectations. I meet with Crystal on a Thursday, asked some quest More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Oct 10, 2019 -

Cityside Subaru responded

We love it! Thank you for the vote of confidence and allowing us the opportunity to exceed your expectations. Crystal is amazing and a true professional.

October 07, 2019

Happy Customer Great service, great communication and the bill was less than expected so a happy customer. I was in and out of Express Service in 15 minutes and I ha More

by Irish Mick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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