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Cityside Subaru
Belmont, MA
3,710 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra.
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none.
We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,710 reviews
July 30, 2025
Mike D was friendly, helpful, and not pushy. He listened to what I wanted and worked with me to make it happen rather than trying to push me to spend more (which I really could not have afforde He listened to what I wanted and worked with me to make it happen rather than trying to push me to spend more (which I really could not have afforded to do anyway). I’ll definitely go back next time I’m looking for a car! More
by toddalexanderdavis
Verified Customer
July 28, 2025
Appreciated the customization available for even base models. Low pressure. Since my old car (that I routinely serviced with them) was broken with the plan to sell it to them for parts, they worked with models. Low pressure. Since my old car (that I routinely serviced with them) was broken with the plan to sell it to them for parts, they worked with me to secure a loaner while I awaited my new car. More
by lcmcnamara24
Employees Worked With
July 20, 2025
We found our perfect car and received valuable advice in the process. Thank you, both Michaels! the process. Thank you, both Michaels! More
by ROMAN
July 20, 2025
Jean and team were very knowledgeable and very helpful in my decision process. I felt 100% confident that I left Cityside with exactly the car I wanted, with exactly the coverages and assurances I needed. my decision process. I felt 100% confident that I left Cityside with exactly the car I wanted, with exactly the coverages and assurances I needed. More
by MURPHYADAMP
July 18, 2025
We found Cityside Subaru efficient, polite, and a pleasure to work with. Salesman Marco De Leon did a great job of directing us to the model we really wanted. The only problem with the dealership wa pleasure to work with. Salesman Marco De Leon did a great job of directing us to the model we really wanted. The only problem with the dealership was the cramped space due to not quite complete garage construction. As to the Crosstrek we purchased, we're delighted. I do object to the bundling of essentially all safety features with unnecessary frills like a moon-roof. More
by JHH
July 18, 2025
Great experience! The staff was friendly, courteous, honest, and patient. I didn’t feel like I was pressured to buy a vehicle. They were able to answer my questions The staff was friendly, courteous, honest, and patient. I didn’t feel like I was pressured to buy a vehicle. They were able to answer my questions and work with me to find a vehicle within my budget and feature preferences. Highly recommend. More
by mtrembley
July 18, 2025
very good dealer, people are nice in there, price is good, delivery time is quick good, delivery time is quick More
by mhu55aa
July 17, 2025
I was very pleased with my CitySide Subaru experience. It was important for me to have a salesperson who would listen carefully to what I was looking for in a car. Mike DiFrancisco was exactly that person It was important for me to have a salesperson who would listen carefully to what I was looking for in a car. Mike DiFrancisco was exactly that person. I walked away knowing that he fully understood and would make a good suggestion. I trusted him. We took the car for a test drive, he answered all my questions, pointed out the features, and I was ready to sign on a dotted line. From that point on, the process continued very smoothly. We agreed on a price, did the paperwork, and I was sent to see the "financial guy" (what was I going to be facing there?). Mike Nelson provided me with all the details of warranties and specials. He was very professional and straight forward. He was patient with me, handling all my questions. I felt very much at ease speaking with him. Everything else went on schedule, and within a week, I had my new Forester. I enjoy driving it. Thank you to everyone who made the experience so positive. Paul Loscocco More
by PFAL
July 07, 2025
Was a great experience, Flavio did a fantastic job, provided me all the information, he was outstanding! provided me all the information, he was outstanding! More
by gustavomelloo
July 06, 2025
I have no idea who Glen Dalton is so I cannot rate him. Nathan Williams was super professional and Michael Nelson was very helpful and efficient. Nathan Williams was super professional and Michael Nelson was very helpful and efficient. More
by lauragoldstein0318
