Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cityside Subaru
Belmont, MA
3,659 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra.
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none.
We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,659 reviews
April 25, 2025
First and foremost, I was impressed by the level of patience demonstrated by the staff. From the moment I entered, I felt that my questions and concerns were addressed with genuine care and thorough ex patience demonstrated by the staff. From the moment I entered, I felt that my questions and concerns were addressed with genuine care and thorough explanations. This made the process of exploring different car options much more comfortable and stress-free. Additionally, the politeness of the team was noteworthy. Every interaction was courteous and respectful, which contributed to a positive atmosphere within the dealership More
by ZHAOMING029
Verified Customer
April 25, 2025
Great…. .great customer service, very attentive, right on time, listened to my wants and needs. .great customer service, very attentive, right on time, listened to my wants and needs. More
by JESSICATEIXEIRA19
April 24, 2025
Jean and Michael were great, very knowledgeable and helpful and were happy to accommodate any questions or requests that I had. helpful and were happy to accommodate any questions or requests that I had. More
by thomasu
April 23, 2025
Flavio and Michael spent time to describe everything in detail and in a manner that was easily understood. Cityside is very lucky to have them! detail and in a manner that was easily understood. Cityside is very lucky to have them! More
by JAMCGUIRK
April 23, 2025
I have been buying cars from Cityside since 2011. Mark Lidano and the entire team at Cityside have been excellent in selling us and servicing 3 subarus over the last 15 years. The team is transpa Mark Lidano and the entire team at Cityside have been excellent in selling us and servicing 3 subarus over the last 15 years. The team is transparent, friendly and easy to deal with, and they value the relationships over the long term. More
by akashem
Employees Worked With
April 21, 2025
Nice people at every turn. Appreciate the friendliness and knowledgeable staff. Very happy with my experiences there. Appreciate the friendliness and knowledgeable staff. Very happy with my experiences there. More
by KLM
April 21, 2025
Nathan Williams was fantastic! Very knowledgeable, friendly, helpful and fast to respond to all my questions. Nathan made the entire car purchase experience very easy and stress fr Very knowledgeable, friendly, helpful and fast to respond to all my questions. Nathan made the entire car purchase experience very easy and stress free. More
by M_DISERIO
April 20, 2025
The experience of purchasing a vehicle at Cityside Subaru was pleasant from start to finish. I had tremendous help from Michael, Ryan, and Eric. was pleasant from start to finish. I had tremendous help from Michael, Ryan, and Eric. More
by Max Tucci
April 19, 2025
My whole experience with buying my new car was terrific. Nathan Williams was the primary person, and he was terrific. Will Pauls in service was wonderful as well, as was Eric, who went over the final pape Nathan Williams was the primary person, and he was terrific. Will Pauls in service was wonderful as well, as was Eric, who went over the final paperwork and service options. More
by GREGK12
April 18, 2025
I worked with Mark Lidano at Cityside Subaru for our two most recent vehicle purchases, and both experiences were excellent. Mark is incredibly knowledgeable and took the time to walk me through the differe most recent vehicle purchases, and both experiences were excellent. Mark is incredibly knowledgeable and took the time to walk me through the different trims and packages during our test drive, patiently explaining the features of each model—including those that could be added as optional upgrades. From the start, Mark clearly laid out what Cityside Subaru had to offer. For the recent purchase, we initially factored in a trade-in for my old car as part of the deal, but later decided to keep it. Despite that change, Mark stuck to the original agreement—no pressure, no last-minute changes, and no surprises. The entire process was smooth and traightforward. I highly recommend Mark to anyone looking for a trustworthy and professional car-buying experience. More
by DK
Employees Worked With
