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City World Toyota
Bronx, NY
934 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 934 reviews
June 30, 2007
We bought a car and realized the next day that we were charged MORE than the sticker price. When we went back in to give the rest of our deposit Henry was rude at one point and although we did get some u charged MORE than the sticker price. When we went back in to give the rest of our deposit Henry was rude at one point and although we did get some upgrades Rudy treated my fiance rudely, when he went in to have the upgrades installed,by basically ignoring him. I have worked in customer service for many years and was very disapppointed by the way we were treated. I will NOT recommend this dealership to anyone. More
by krzybrunet
Employees Worked With
Henry lara AND rUDY mARTINEZ
June 30, 2007
We bought a car and realized the next day that we were charged MORE than the sticker price. When we went back in to give the rest of our deposit Henry was rude at one point and although we did get some u charged MORE than the sticker price. When we went back in to give the rest of our deposit Henry was rude at one point and although we did get some upgrades Rudy treated my fiance rudely, when he went in to have the upgrades installed,by basically ignoring him. I have worked in customer service for many years and was very disapppointed by the way we were treated. I will NOT recommend this dealership to anyone. More
by krzybrunet
Employees Worked With
Henry lara AND RUDY MARTINEZ
January 28, 2006
Do not believe any assurances they give you. Sam told Do not believe any assurances they give you. Sam told me they would have the new car I wanted within a week. On his assurance, I paid a deposit an Do not believe any assurances they give you. Sam told me they would have the new car I wanted within a week. On his assurance, I paid a deposit and turned down a similar deal from another dealer. Turned out Sam could not locate the car. When I said I had cancelled another order based on his assurance, he told me that nothing but death and taxes were guaranteed. He then denied that he had ever assured me of anything. Sleazy. More
by dmcstern
Employees Worked With
Sam (manager)
January 28, 2006
Do not believe any assurances they give you. Sam told Do not believe any assurances they give you. Sam told me they would have the new car I wanted within a week. On his assurance, I paid a deposit and Do not believe any assurances they give you. Sam told me they would have the new car I wanted within a week. On his assurance, I paid a deposit and turned down a similar deal from another dealer. Turned out Sam could not locate the car. When I said I had cancelled another order based on his assurance, he told me that nothing but death and taxes were guaranteed. He then denied that he had ever assured me of anything. Sleazy. More
by dmcstern
Employees Worked With
Sam (manager)
