City World Toyota

The working with Glory was amazing she is so understanding she knows her job I felt I was in the safe hand it was smooth from beginning to the end I would definitely recommend her service understanding she knows her job I felt I was in the safe hand it was smooth from beginning to the end I would definitely recommend her service More

The agent was very good took care whatever i was looking for the place i like very much . for the place i like very much . More

Glory was truly glorious! She was so patient helpful had such an amazing attitude! I have never dealt with such utmost service at a dealership! She explained it all and got us She was so patient helpful had such an amazing attitude! I have never dealt with such utmost service at a dealership! She explained it all and got us the best deal ever. She was genuine and her customer service was on point. I can’t express my gratitude enough. Thank you so much Glorys!! More

My experience wasn't horrible because I knew when to walk out. But I will say this. They will hustle the ish out of you if you allow it. I implore everyone to do their due diligence. I walked in ready to pay out. But I will say this. They will hustle the ish out of you if you allow it. I implore everyone to do their due diligence. I walked in ready to pay in full since they had both the cars I wanted. First they pile optional stuff on the sticker price and say it's mandatory as if the brochure/ contract doesn't state that it's all voluntary. Bringing the total up to about $5000-7000. Then they have a market adjustment fee of $10,000. I was told that no one would sell at MSRP to me (Smith Cairns in yonkers did) after all that nonsense came the dealership fees, document fees etc. When I asked for them to explain what was included in the fees the answer inwas given is everything, I asked what's everything absolutely no answer even tho the dealership fee included "everything" they were trying to include a document fee (apart from the tittle and registration fee) of $1500. For the record NYS dealers can only take up to $175 in document fee look it up on dmv site. So while they hit you with the Law requires us to charge everyone the same doc fee what they don't tell you Is that there is a cap and they don't really follow the laws. It was a whole bunch of bs charges. That would make anyone want to call the FTC for they rip people off left and right. The initial cars msrp were about $28,000 after the scamming the total of ONE car (a small sedan) was about $65,000. PEOPLE STOP ALLOWING THESE CROOKS TO GET AWAY WITH HIGHWAY ROBBERY. I JUST GOT AN 8 PASSENGER SUV WITH A GREAT PACKAGE FOR 54,000 AND I DIDNT HAVE TO DO ANY NEGOTIATING WITH SHADY PEOPLE. DO YOUR HW AND CALL AROUND DONT JUMP ON THE FIRST OFFER. More

Glory rendered a tremendous help in purchase of my new highlander. She was so patient and kind in making sure that I get my desired vehicle. she worked me through the entire process and I am grateful and highlander. She was so patient and kind in making sure that I get my desired vehicle. she worked me through the entire process and I am grateful and happy with my new car. Thanks to Glory and the entire city world Toyota team. I will sure recommend this dealership. More

Glory helped me purchase my 2019 camry se. She displayed professionalism at its best. Her recommendations.. .guidance...made me make an excellent choice..and am really enjoying my ride. Thanx She displayed professionalism at its best. Her recommendations.. .guidance...made me make an excellent choice..and am really enjoying my ride. Thanx glory !!!.cityworld toyota!! You guys rock More

Gloria is a customer friendly person. She seems to be the face of the show room. She seems to be the face of the show room. More

Glory was very helpful and knowledgeable about leasing to financing. Due to her experience she made it easy for me to finance my car. to financing. Due to her experience she made it easy for me to finance my car. More

She's very good in business, so friendly She's managed me a good deal I recommended you to come to see her a good deal I recommended you to come to see her More

Glory is a wonderful personality, kind , honest and friendly to deal with. Words fail me to express my experience with this kind soul in Toyota. I have already brought one customer will bring more. Tha friendly to deal with. Words fail me to express my experience with this kind soul in Toyota. I have already brought one customer will bring more. Thank you Glory for being such a human. More