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City World Toyota

Bronx, NY

4.7
932 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
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3333 Boston Road

Bronx, NY

10469

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Showing 932 reviews

August 21, 2023

I believe if I’m. It mistaken I received excellent service from this associate. He made the process, really smooth. More

by caynothomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

City World Toyota responded

Caynothomas, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Jimmy helped you with top-notch customer service during your City World Toyota visit.

August 03, 2023

The best part about this dealership is that they do not accept down deposits. If you are looking to buy a car the same day you walk in, you can! Other dealerships always have their cars with a down deposit More

by willfromct
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Espinal
Aug 09, 2023 -

City World Toyota responded

willfromct, We're so happy to hear that you had a great experience at City World Toyota and that our team provided you with exceptional service. Thanks for choosing Toyota for your first vehicle and taking the time to share your positive feedback with us!

May 01, 2023

I Purchase another Highlander from Jimmy Johnson and this is the 4th vehicle i purchase from this dealership all through Mr. Johnson, Mr Jimmy is a very good listener and he make sure i get the deal i was lo More

by Vida Gyimah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

City World Toyota responded

Thank you for coming back Vida Gyimah, Your continuous support motivates us to be better every day. Every time you come back it means everything to us. Jimmy is doing an excellent job indeed and it's showing in all the reviews we are getting; Jimmy Johnson will love reading your review.

April 11, 2023

Glory is an excellent sales personnel. She is good at what she does. She is friendly, kind and very understanding. The entire team worked together to make it happened for me. I am so hap More

by acquinas216
Recommend Dealer
Yes
Employees Worked With
Michael Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

City World Toyota responded

Acquinas216, We're so glad to receive your positive review. Our City World Toyota team strives to deliver an excellent experience, and we so happy that you are enjoying all the benefits of Toyota ownership. When you have any questions or need assistance, we are always available for you! - Robert Tineo, General Sales Manager robtineo@cityworldauto.com

April 07, 2023

This dealership has excellent customer service. They really take the time to explain everything in detail and make the process of leasing or buying as smooth as possible! I always have a positive e More

by michele.zanetti777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

City World Toyota responded

Hello Michele.zanetti777 always great to receive a ✨stellar rating. We are so glad that you were 😁 happy with your service. -City World Toyota

February 13, 2023

My experience with Glory and Julio was extremely helpful and great. I tried many dealerships without getting approval but I was able to get approval from this dealership. Thanks Glory and Cityworld Toyota. More

by Simporeabdoulwahab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Tineo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Atahualpa Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yameline Zambrana
Feb 22, 2023 -

City World Toyota responded

Simporeabdoulwahab, We're so glad to receive your positive review. Our City World Toyota team strives to deliver an excellent experience, and we so happy that you are enjoying all the benefits of Toyota ownership. When you have any questions or need assistance, we are always available for you! - Robert Tineo, General Sales Manager robtineo@cityworldauto.com

January 15, 2023

Wasted my day, dealer told me vehicle in stock and price at msrp in an email and tried to add $10k at the table above sticker on a 34k rav4 for my 70+ year old mother in law who we had to help around on a c More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dont think was salespersons fault think it was management and deceptive practices
Jan 16, 2023 -

City World Toyota responded

Jack, Good morning! Thank you for visiting us at City World Toyota. Our goal is for every customer and visitor who visits us has an awesome experience. We are sorry for what has caused to you feel this way. We would like to better understand how we can assist you and would like to discuss this with you further. Please reach out to Robert Tineo, our General Sales Manager at robtineo@cityworldauto.com Thank you so much! Have a wonderful day, Jack! We hope to hear from you soon!

Jan 16, 2023 -

Jack responded

Its very clear, when i asked for pricing before coming to the dealer i was told msrp in an email. After spending the day traveling to the dealer and inspecting the vehicle sitting down ready to buy, the price was msrp + 10k ++. I showed the salesman the email sent it to him, he talked to management and nothing changes, we left. Wasted the day due to your dealership not honoring the pricing i had in writing. Time and opportunity gone. Just hope i save someone else their time and energy at this point.

December 02, 2022

Thank you great place ! I bought a decent 2017 Toyota Corolla car ! Very helpful staff there More

by Isaacpeguero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Madera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Dunkley
Dec 08, 2022 -

City World Toyota responded

Isaacpeguero, We're so glad to receive your positive review. Our City World Toyota team strives to deliver an excellent experience, and we so happy that you are enjoying all the benefits of Toyota ownership. When you have any questions or need assistance, we are always available for you! - Robert Tineo, General Sales Manager robtineo@cityworldauto.com

October 14, 2022

Excellent customer relationship, knowledgeable in her job. Patient with customer and very easy communicating.also, always presentable. More

by Kor,doug06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

City World Toyota responded

Kor, We're so glad to receive your review. Our City World Toyota team strives to deliver an excellent experience, and we are so happy that you are enjoying all the benefits of Toyota ownership. When you have any questions or need assistance, we are always available for you! - Robert Tineo, General Sales Manager robtineo@cityworldauto.com

September 10, 2022

Our service today went very smoothly. Glory was knowledgeable, and took her time to explain everything. Really appreciate her help! More

by alypowell96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

alypowell96 responded

Thank you!

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