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City World Toyota

Bronx, NY

4.7
932 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
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3333 Boston Road

Bronx, NY

10469

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Showing 932 reviews

January 15, 2024

Delika is an amazing saleswoman, the moment I met her she treated me with respect and kindness. Delika made a true effort to find the car I wanted rather than trying to push me to something I was interested More

by kahlil camara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delika Canela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yameline Zambrana
Jan 19, 2024 -

City World Toyota responded

Khalil, we're so happy to hear that you had a great experience at City World Toyota and that Delika provided you with exceptional service. Thanks for choosing Toyota and taking the time to share your positive feedback with us!

January 13, 2024

Glory was a pleasure to work with. Michael in Finance help tremendously! He was excellent! More

by AnnieG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Francis
Jan 19, 2024 -

City World Toyota responded

We're glad you found exactly what you were looking for, and even more pleased that Glory and Michael at City World Toyota was able to make your car-buying experience a positive one. Thank you for your review and for being a valued customer! -Rob Tineo, General Sales Manager

December 16, 2023

Glory is such an incredible sales person. She has such a captivating smiles and such an irresistible positive attitude. I Got my Toyota highlander from her. I can't wait to refer my friends. More

by geraldcampbell29
Recommend Dealer
Yes
Employees Worked With
Robert Tineo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Atahualpa Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

City World Toyota responded

Hello Gerald, always great to receive a ✨stellar rating. We are so glad that you were 😁 happy with your service. -City World Toyota

November 27, 2023

Nice work with my glory to get my new car. I love it too much More

by Mohammad Hossain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

City World Toyota responded

Mohammad, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Glory provided you with top-notch customer service during your City World Toyota visit.

November 08, 2023

The service of the dealership is superb. All the employees are friendly and truly helpful . We received excellent customer service throughout our car buying process. More

by nbonsu2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

City World Toyota responded

nbonsu2000, we're thrilled to hear that our Glory and our team at City World Toyota were able to find you the perfect Toyota!

November 01, 2023

The salesperson Sidibe is the worst salesperson you could do transaction with. Very poor costumer service and after sales service. Rarely gave an update. Will evade your calls if things are not looking good. More

by Rcm0808
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mouhamadou Sidibe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

City World Toyota responded

Rcm0808, I apologize for any inconvenience you may have encountered. I value your feedback and would appreciate the opportunity to address your concerns more specifically. Please don't hesitate to reach out to me directly at your earliest convenience. You can contact me via email at robtineo@cityworldauto.com. I look forward to assisting you further. Best regards, Robert Tineo, General Sales Manager.

October 27, 2023

The team at City World Toyota are amazing! Thank you to Francisco and Julio for guiding and explaining everything to us during our first car buying process. We couldn’t be more happier with ou More

by yrendon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Nolasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique, Delika
Oct 27, 2023 -

City World Toyota responded

yrendon, we love hearing from satisfied customers like you! Thank you for choosing Toyota and City World Toyota, and we're delighted that Francisco, and Julio provided you with the exceptional service we strive to deliver to all of our customers.

October 25, 2023

Mr Michael Francis is a force to be reckoned with absolute professionalism at its best More

by Toniwatson391
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caprice Darch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

City World Toyota responded

Hello Toniwatson391, always great to receive a ✨stellar rating. We are so glad that you were 😁 happy with your car buying experience with Michael and our City World Toyota team. Thank you for your time, and we look forward to serving you even better in the future!

September 01, 2023

Thank you Jimmy Johnson for helping me with my Vehicle, i love this vehicle so much. More

by joymcmahon13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

City World Toyota responded

Joymcmahon13, we're glad you found exactly what you were looking for in your new Toyota, and even more pleased that Jimmy Johnson at City World Toyota was able to make your car-buying experience a positive one. Thank you for your review and for being a valued customer!

August 31, 2023

Es una persona que explica las cosas bien clara. Muy abierta, amable y diligente. A mi esposa y a mi nos gusto el trato. More

by Fenda Santana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Nolasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

City World Toyota responded

Fenda Santana, ¡Muchas gracias por tomarte el tiempo para dejarnos tu opinión! Estamos encantados de saber que quedaron satisfechos con nuestros servicios. Nos esforzamos por proporcionar explicaciones claras y un trato amable y diligente a todos nuestros clientes, y es gratificante saber que tanto tú como tu esposa apreciaron nuestro enfoque. Siempre estamos aquí para ayudar y esperamos tener la oportunidad de trabajar con ustedes nuevamente en el futuro. Si tienen alguna otra pregunta o necesitan asistencia adicional, no duden en contactarnos. ¡Gracias nuevamente por confiar en nosotros!

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