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City World Toyota
Bronx, NY
942 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 942 reviews
March 27, 2021
Don't know much about the dealership But the salesman Don't know much about the dealership But the salesman was pleasant to deal with and seems to have experience But then he is a salesman Don't know much about the dealership But the salesman was pleasant to deal with and seems to have experience But then he is a salesman More
by nevillekeddo
Employees Worked With
Richmond Awuah
March 27, 2021
Orlando was one of the best car dealers I have ever met. He is honest, loyal and well versed on the cars and the business! He is honest, loyal and well versed on the cars and the business! More
by Tammy
March 16, 2021
Mr. Britton was amazing. He was very helpful and were able to answer any questions I had. He was also very good at explaining the difference between the type of cars. I bought my first car here on Satur able to answer any questions I had. He was also very good at explaining the difference between the type of cars. I bought my first car here on Saturday and I love it. He also showed how the car works as well. More
by Brittany Harris
Employees Worked With
February 17, 2021
Went to this Dealer as they had the Sienna that i wanted in the color that i wanted. I had already got a price on my trade in from another 2 dealers. Only went to these guys as they had the Interior/exterio in the color that i wanted. I had already got a price on my trade in from another 2 dealers. Only went to these guys as they had the Interior/exterior color combination that i wanted. So i get there, and they totally lowball me on the trade in, I was getting $19500, and they offered $12500! I then decided to leave, luckily i had a second key set for the trade-in. Dealer then came back and offered the same trade in. We agreed on the price (which was the same as that from 2 other dealers). We then moved on to the finance team. I then notice that the pricing is different to what we had agreed on. The finance guy calls the sales manager, who then convinced me that the extra was the delivery charge etc. Now this had already been included in the other quotes i got. but i was tired by now and gave in (i wish i did not). The Sienna had not been prepared properly, it still had many of the stickers and the one on the windscreen does not come off! overall i would NEVER buy a car from this place again. That $2400 that they added to the total has lost them a customer! More
by Harj
Employees Worked With
January 25, 2021
I had such an excellent buying experience with City World Toyota, I love my Dodge Charger and was very pleased with my sales representative Alfred. He was very easy to deal with not pushy at all and very pro Toyota, I love my Dodge Charger and was very pleased with my sales representative Alfred. He was very easy to deal with not pushy at all and very professional. I will definitely be upgrading with city world Toyota! More
by Desteny P.
Employees Worked With
Alfred Tavarez
December 31, 2020
Dealing with Orlando at City World Toyota was a very enjoyable, pain free and overall wonderful experience. He made my experience one of a kind with a level of professionalism unmatched any other salesp enjoyable, pain free and overall wonderful experience. He made my experience one of a kind with a level of professionalism unmatched any other salesperson I had met in my car buying process. Mr.Mojica thank you again for being kind, courteous, helpful! More
by Mvelez2899
Employees Worked With
Orlando Mojica
December 30, 2020
Jose was very helpful and made you feel on a friendly environment, he answer all my question about reliability and features of my purchased vehicle. environment, he answer all my question about reliability and features of my purchased vehicle. More
by Arivera1158
Employees Worked With
December 24, 2020
I had a great car buying experience and got exactly what I wanted wit Jose Duran. This is my 4th car with City World Toyota. I wanted wit Jose Duran. This is my 4th car with City World Toyota. More
by S. Andrea
Employees Worked With
December 10, 2020
I had a great experience and Leo Bonetti has made transaction smooth and easy. I will always keep going back to him!! He found my car and gave it to me for a great price! transaction smooth and easy. I will always keep going back to him!! He found my car and gave it to me for a great price! More
by cfrancisco170
Employees Worked With
December 08, 2020
Great Saleman Had a great experience Also if it wasn’t Great Saleman Had a great experience Also if it wasn’t for Orlando I would never have come back from Brooklyn after Thanksgiving day. On Wednesday Great Saleman Had a great experience Also if it wasn’t for Orlando I would never have come back from Brooklyn after Thanksgiving day. On Wednesday night I was just driving by the dealership and looking at some beautiful cars from my car when Orlando invited me in I looked for a few minutes and told him I wasn’t interested I was just looking which was absolutely true at that time and day. But him being so nice and telling me that If I was slightly interested that he can work with me and wish me and my family a Happy Thanksgiving. So on Friday after dropping off my wife at work I decided to go and just look again because of Orlando. He helped me buy the 2 cars and was extremely nice to work with which made the decision to buy there even easier. The wife was happy too she finally gets her own car too. So, Bought two (2) cars from them Brand new 2019 Camry Hybrid LE and a Brand new 2020 Avalon hybrid XSE Dealership was great Orlando was great And also the man that made it happen was Michael Francis the Finance Manager which also helped to the best of he’s abilities under my financial disaster credit that I have. Also helped sell me the 2nd car ( 2019 Camry) with Orlando being there at every move and questions. Also Victor Sarmiento helped me after I bought the cars with some accessories that I wanted and his service and help was another reason why I will be buying a car again from them. Thank You Guys for the excellent service from the time I walked in till 2 weeks later It was a pleasure 5 stars More
by Naim Dodic
