Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City World Toyota
Bronx, NY
934 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 934 reviews
February 02, 2025
Quiero Darle la gracias a Jael por ayudarme conseguir un carro nuevo. Muy paciente y buen servicio. Buen muchacho. carro nuevo. Muy paciente y buen servicio. Buen muchacho. More
by Percelriles22
Employees Worked With
January 19, 2025
I'm writing you regarding my experience yesterday at the showroom. I finally got the car but not after intense aggressive back and forth all day with the sales agent that kept insulting my intelligence the showroom. I finally got the car but not after intense aggressive back and forth all day with the sales agent that kept insulting my intelligence. I specifically told him I don't have a lot of time with the foolishness, back and forth and nonsense. I was left feeling like all of them prey on any one you can just to make a sale. Thier tactics are predatory and base line threatening. Sales staff assume everyone is ignorant and stupid. There is a lot of gaslighting. A lot of black balling. Demanding I provide my credit card before he confirms if the price is approved. Demanding my driver's license before you can tell me what you have in your inventory. Neglecting to tell me there were used cars in the back. Neglecting to give me a quote for my trade in before I purchase a car. Jacking up the prices with astronomical ridiculous fees I've never heard of. The cars are all overprice and they mislead when they said they have transparency with pricing. To add insult to injury I only got one key for my car. I'm demanding the second key for my car. They also have the wrong email on my account and no one cared to fix it. I am unable to get any correspondence from them. My experience was traumatic and disgusting. More
by Never Again
Employees Worked With
December 21, 2024
I had a very good experience with City World Toyota. Bought a new RAV 4 2025. They were very helpful in getting the accessories I wanted. Great Job. Bought a new RAV 4 2025. They were very helpful in getting the accessories I wanted. Great Job. More
by rcattabiani
December 18, 2024
My experience was great. This is the best dealership, I bought my first car here and found everyone to be very kind, attentive, and professional. This is the best dealership, I bought my first car here and found everyone to be very kind, attentive, and professional. More
by lauraibenoit
December 01, 2024
My experience here was amazing. I bought my first car here and Jael was amazing and patient! I bought my first car here and Jael was amazing and patient! More
by KMV
Employees Worked With
November 25, 2024
I get 2 text messages a month reminding me my Highlander is due for maintenance. The problem is I do not own a HIGHLANDER. I live in CA and have never been to NY. Due to the time difference they wake me up is due for maintenance. The problem is I do not own a HIGHLANDER. I live in CA and have never been to NY. Due to the time difference they wake me up constantly. I've called a dozen times and they say they will remove my number but they do not. I've tried blocking, reporting as JUNK but the texts keep coming. .Morons!!!! More
by NortheastSteve
Employees Worked With
Other Employees :
Aida Fermin, Natasha De Jesus, Emmanuel Amador Collado
November 25, 2024
Great location very friendly workers. Everyone’s always attentive and willing to help. I truly appreciate everyone that helped me out Everyone’s always attentive and willing to help. I truly appreciate everyone that helped me out More
by chris.encalada
November 24, 2024
Francisco and the team have always treated me like a part of the family. I always enjoy doing business with Toyota because of him and his team. They continuously provide excellent service and always do their of the family. I always enjoy doing business with Toyota because of him and his team. They continuously provide excellent service and always do their best to put the customer first. I have no complaints and will continue to do my business with Toyota. More
by Daisyzamot
November 19, 2024
The best dealership in New York City. Very courteous, helpful and professional. City World Toyota is really great Very courteous, helpful and professional. City World Toyota is really great More
by E.O.A
November 19, 2024
Excellent customer service and they go above and beyond to get you approved on your new car! to get you approved on your new car! More
by ksanchez716
Employees Worked With
