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City World Toyota
Bronx, NY
941 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 941 reviews
March 07, 2025
beware before you buy any car with them and market value $5,000 up with any Car Plus they're going to add so many tags PDI and all this and they're the scam-bugg people I wish way they treat the customer an $5,000 up with any Car Plus they're going to add so many tags PDI and all this and they're the scam-bugg people I wish way they treat the customer and scan the customer they're going to get the karma one day I know we all are Greedy but the way the treat people’s god forbidden there's something they don't have no heart at all More
by awp718
Employees Worked With
March 05, 2025
Jael was very friendly guy considerate all my Questions and needs.I am happy with my new vehicle. and needs.I am happy with my new vehicle. More
by maria.mendez196702
Employees Worked With
March 04, 2025
Jael was great. He showed me cars that I cared about. He offered different options. I test drove the car. We also worked with my budget. Thank you! He showed me cars that I cared about. He offered different options. I test drove the car. We also worked with my budget. Thank you! More
by Ana_ziba05
March 03, 2025
Very professional and helpful I would recommend this dealership got my truck with no problem thank you dealership got my truck with no problem thank you More
by KGS
March 02, 2025
Very professional and helpful they try there best to get you in to the car you want I would recommend going to City World Toyota bx you in to the car you want I would recommend going to City World Toyota bx More
by tazmarasimmonds
February 26, 2025
Leo and Jose were great. They were very helpful and not rushing me to purchase a car. They worked with me to get me within the right price point. They were very helpful and not rushing me to purchase a car. They worked with me to get me within the right price point. More
by Paul
February 15, 2025
I am so happy with my brand new highlander, it's a nice place to buy a car at city world toyota, Thank you Jael place to buy a car at city world toyota, Thank you Jael More
by opokurobert56
Employees Worked With
February 14, 2025
Thank you so much Jael, you are the best. I am so happy with my 2025 Grand Highlander Limited . I am so happy with my 2025 Grand Highlander Limited . More
by Luz615219
Employees Worked With
February 02, 2025
Quiero Darle la gracias a Jael por ayudarme conseguir un carro nuevo. Muy paciente y buen servicio. Buen muchacho. carro nuevo. Muy paciente y buen servicio. Buen muchacho. More
by Percelriles22
Employees Worked With
January 19, 2025
I'm writing you regarding my experience yesterday at the showroom. I finally got the car but not after intense aggressive back and forth all day with the sales agent that kept insulting my intelligence the showroom. I finally got the car but not after intense aggressive back and forth all day with the sales agent that kept insulting my intelligence. I specifically told him I don't have a lot of time with the foolishness, back and forth and nonsense. I was left feeling like all of them prey on any one you can just to make a sale. Thier tactics are predatory and base line threatening. Sales staff assume everyone is ignorant and stupid. There is a lot of gaslighting. A lot of black balling. Demanding I provide my credit card before he confirms if the price is approved. Demanding my driver's license before you can tell me what you have in your inventory. Neglecting to tell me there were used cars in the back. Neglecting to give me a quote for my trade in before I purchase a car. Jacking up the prices with astronomical ridiculous fees I've never heard of. The cars are all overprice and they mislead when they said they have transparency with pricing. To add insult to injury I only got one key for my car. I'm demanding the second key for my car. They also have the wrong email on my account and no one cared to fix it. I am unable to get any correspondence from them. My experience was traumatic and disgusting. More
by Never Again
Employees Worked With
Anthony Malave
