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City World Hyundai - Service Center

Bronx, NY

4.7
150 Reviews

150 Reviews of City World Hyundai - Service Center

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March 06, 2021

Great customer service. Jimmy took his time to answer all my questions and concerns, overall Great customer experience, My waiting time was great... Staff on point. More

by Jenny_llano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

Very prompt very efficient very professional!! I would return for service again because I felt I was given a proper customer service, and thank you for your service during this pandemic. More

by greenhornet007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dayri O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Indira Melo, Michelle Diaz
February 10, 2021

Super fast service no long wait. Jessica explained all charges and what my car was actually required based on mileage. In for a simple oil change but got my 7500 mile check up while there. No complaints. More

by Latjck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

City World Hyundai responded

Hi Latjck - thank you for taking a moment to leave a review and ⭐️⭐️⭐️⭐️⭐️ 5 STAR RATING! It is always our 🎯goal to make our customers feel they are heard and well informed when dealing with our 🧰service team. It is great to know Jessica hit the ✅mark for you! 🙏🏼Thank you so much - City World Hyundai

February 06, 2021

Excellent experience. I switched to City Hyundai service from Star Hyundai. Star was always a nightmare...but City was great. Brought my car in for an appointment and an hour later, it was all done. Painles More

by taylor95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dayri O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Indira Melo, Michelle Diaz
Feb 13, 2021 -

City World Hyundai responded

Hi taylor95 - thank you for taking a moment to leave a review and ⭐️⭐️⭐️⭐️⭐️ 5 STAR RATING! It's always nice to hear how we hit the 🎯mark compared to our competitors. 🙏🏼Thank you so much - City World Hyundai

January 27, 2021

I did not go to the dealer for my visit. My review and experience is with the service dept. Michelle and Willie were helpful, kind and efficient More

by bxboy56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle at reception & Willie (mechanic) at the service dept. get 6 stars, Michelle Diaz
Feb 13, 2021 -

City World Hyundai responded

Hi bxboy56 - thank you for taking a moment to leave a review and ⭐️⭐️⭐️⭐️⭐️ 5 STAR RATING! It is always our 🎯goal to make our customers feel they are heard and well informed when dealing with our 🧰service team. It is great to know Michelle Diaz and Willie hit the ✅mark for you! 🙏🏼Thank you so much - City World Hyundai

January 23, 2021

Fast and courteous service, Fast and courteous service. Staff knowledgeable and politeTake excellent price would recommend anyone with vehicle service needs. excellent hours of service More

by HRodriguezRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Diaz
Feb 13, 2021 -

City World Hyundai responded

Hi HRodriguezRN - thank you for taking a moment to leave a review and ⭐️⭐️⭐️⭐️⭐️ 5 STAR RATING! It is always our 🎯goal to make our customers feel well informed when dealing with our 🧰service team. It is great to know Michelle Dias hit the ✅mark for you! 🙏🏼Thank you so much - City World Hyundai

January 16, 2021

Great service overall, Michelle is great very professional and attentive. She explained the service that was performed very detailed. Check in progress is great and welcoming. Thanks again! More

by steph2605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Diaz
Feb 13, 2021 -

City World Hyundai responded

Hi steph2605 - that's awesome! We are so 😁happy to hear that Michelle Diaz could be part of creating a great experience for you. 🙏🏼Thank you for letting us know how we're doing and giving us a ⭐️⭐️⭐️⭐️⭐️ 5 STAR RATING! - City World Hyundai

January 05, 2021

This dealership especially Francis really went above and beyond to make my experience as awesome as possible. They helped me with everything top to bottom. Couldn’t have expected better. More

by chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frances Estrada
Jan 06, 2021 -

City World Hyundai responded

Thank you, Chris, for taking the time and effort to write this amazing review. Our goal is your satisfaction and reviews like yours motivate us to continue providing you with our first-class customer service. Francis will be super happy!

December 29, 2020

Cien por ciento satisfecho con todo el personal muy atentos y transparentes en todo se los recomiendo si estan pensando en comprar un vehiculo , gracias Dayri y a todos por su ayuda. More

by Marvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayri O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

City World Hyundai responded

Muchas gracias, Marvin, nos alegra mucho que hayas conocido a Dayri, tu recomendación sería su mayor recompensa.

December 23, 2020

Great Service on time and proficient great customer service friendly and very easy to bring car in for service. They explained and did exactly what was promised More

by rgarcia2216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Diaz
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