City World Hyundai - Service Center

I love associates in the service dept. , they are always courteous and helpful. They are always pleasant and it's great to see the same employees each time I go there for service. , they are always courteous and helpful. They are always pleasant and it's great to see the same employees each time I go there for service. More

Jimmy was awesome and was considerate of time. I only wish Hyundai would've still covered the labor and part cost since there was an extended warranty and I was only 5k miles over I only wish Hyundai would've still covered the labor and part cost since there was an extended warranty and I was only 5k miles over More

The customer service was excellent, so and the mechanic. Just it took too long to be completed. Just it took too long to be completed. More

Brought my car in for the upgrade on the alarm system. The girl in the office (unfortunately I didn’t get her name) was very nice. The job was done in a timely manner. The girl in the office (unfortunately I didn’t get her name) was very nice. The job was done in a timely manner. More

Jessica is attentive professional everytime I need service on my vehicle I really appreciate her.. she's the best they need to give her a managerial position ASAP!! service on my vehicle I really appreciate her.. she's the best they need to give her a managerial position ASAP!! More

I brought my car into the service department at City World Hyundai, in the Bronx,NY for my check engine light to be diagnosed.. I recieved a P1326 Code for engine knocking . They called to tell me that World Hyundai, in the Bronx,NY for my check engine light to be diagnosed.. I recieved a P1326 Code for engine knocking . They called to tell me that I had an EXCESSIVE leak in my oil pan and valve cover gasket and quoted me $1,597! I declined service and took my car to my normal mechanic.. only to see that my oil pan has absolutely no leak at all.. and a minor leak in my valve cover gasket.. Definitely tried to charge me for something that indeed was not the problem. I am a woman but VERY familiar with cars as I was raised by a mechanic! This is disgusting behavior and who knows how many people they are basically scamming! I paid $315 for a false diagnosis . Shame on this dealership More

Quick service and very nice staff. Will continue to bring my vehicle here for all maintenance Will continue to bring my vehicle here for all maintenance More

Jimmy Rodriguez was very professional and very straight forward in letting me know how long it would take to get the job done. Gregory Wilcom was also very professional and honest when explaining the work forward in letting me know how long it would take to get the job done. Gregory Wilcom was also very professional and honest when explaining the work that needed to be done, and how much it would cost, and the best part is that he finished the job ahead of schedule. Kudos to the whole team. More

Other than directing me initially to the wrong address, the services department personnel were all lovely. the services department personnel were all lovely. More

Excellent overall experience. Jimmy and the rest of the staff work diligently and professionally to provide the absolute highest level of service. Jimmy and the rest of the staff work diligently and professionally to provide the absolute highest level of service. More