City World Hyundai - Service Center

Excellent, caring service advisor Jessica Rodriguez Jessica Rodriguez has been my service advisor for numerous years and I can honestly say that she is professional, courteous and always very helpful. I Jessica Rodriguez has been my service advisor for numerous years and I can honestly say that she is professional, courteous and always very helpful. I am very pleased with the service that has been afforded to me by Jessica. More

EXCELLENT SERVICE Lenny Rodriguez and Jessica Rodriguez are my service reps.They are friendly, courteous and knowledgeable they keep me informed about my time frame for Lenny Rodriguez and Jessica Rodriguez are my service reps.They are friendly, courteous and knowledgeable they keep me informed about my time frame for service complition. More

Professional The service center is always knowledgeable and professional from Lenny to Mallelyn Sosa to Fritz. They always take the time to keep my car efficient a The service center is always knowledgeable and professional from Lenny to Mallelyn Sosa to Fritz. They always take the time to keep my car efficient and running to standard. More

Car service City World Hyundai Service Center is the best! All employee are very professional and courteous at all times and always willing and able to assist. Se City World Hyundai Service Center is the best! All employee are very professional and courteous at all times and always willing and able to assist. Service is always great! More

Service Went to get a piece fixed and didn’t know if I needed to pay to fix that part and come to find out I still had warranty to get it fixed Went to get a piece fixed and didn’t know if I needed to pay to fix that part and come to find out I still had warranty to get it fixed More

GOOD SERVICE AND KNOWLEDGABLE STAFF I brought my car in with a check engine lamp without an appointment and was greeted by Mr. Lenny Rodriquez. He was very courteous and explained that t I brought my car in with a check engine lamp without an appointment and was greeted by Mr. Lenny Rodriquez. He was very courteous and explained that they worked by appointments but would do his best to try and accommodate me, so i left my car. I got a phone call after 2 and was told my car was ready, and there would be no charge as it was a misfire intermittent. Again, Mr. Rodriquez thanks and keep up the good work. More

SATISFECHO CON EL SERVICIO RECIVIDO Mas que Satisfecho con el servicio. Jessica y mallelyn son muy eficientes y profecionales. El servicio fue mas rapido de lo estimado. I love my Ser Mas que Satisfecho con el servicio. Jessica y mallelyn son muy eficientes y profecionales. El servicio fue mas rapido de lo estimado. I love my Service dept More

Claudia Pacheco 9175872405 Awesome customer service. From the moment I stepped in, I was greeted with the receptionist and offered helped from a sales representative Claudia. Ab Awesome customer service. From the moment I stepped in, I was greeted with the receptionist and offered helped from a sales representative Claudia. Absolutely great experience. More

Liars and untrustworthy I came here because there is a recall on the sub-frame of my 2003 Hyundai Sonata (which would be free for me to replace at Hyundai's service center) a I came here because there is a recall on the sub-frame of my 2003 Hyundai Sonata (which would be free for me to replace at Hyundai's service center) and I spoke with Anna on the phone several times who assured me that the entire replacement process would take a few hours on the day of my visit. I asked if I should bring the car by before my appointment so they could look at it and order to required part so that it was in the shop by the day of my appointment, but she said that there was no need for that because the part would be ready when I brought it in. I was skeptical, but I called her back the next day to confirm everything, and she assured me they'd be able to service the vehicle on the day that we made the appointment for. Then, on the day of my appointment the service men let me know that they will need to order the part and because it's almost Memorial Day weekend they don't know how long it would take to arrive, then they turn around and told me my flex pipe and muffler need to be replaced for over $450 - which was a flat out LIE (or they're 100% incompetent) because I had my flex pipe replaced just two week prior and they were surprised to learn that; and turned around and said to me, "never mind, we just meant the muffler needs to be replaced." I felt like they were intentionally trying to swindle me, so I left out and headed to another Hyundai service center and had a much better experience. They're crooks - stay away! More