City World Hyundai

I got played like a violin at Cityworld. They must of I got played like a violin at Cityworld. They must of been clowning me when I left out the door on how they suckered me. I don’t know how the I got played like a violin at Cityworld. They must of been clowning me when I left out the door on how they suckered me. I don’t know how these dealers sleep at night knowing how they lie, steal, and cheat just to make a sale. Long story short- 1. Was sold a car with an accident without being notified. ( had I known i would never buy a car with an accident) 2. Was lied to about not qualifying for a lease when I actually was but was swindled into financing a preowned car with an accident. 3. Lied to about the total amount of payments on the car. In short, Don’t be fooled by the friendly chit chat and irrelevant talk about things other then your purchase- Diana is good at this - she got me good…. with all the distractions and friendly talk and failed to disclose the car had an accident. She will ask you 100 questions that has nothing to do with the car to bamboozle you. Don’t sign your car fax until you have confirmed the information on the car. They will purposely rush you through the signing process! Also they tire out their customers by dragging out the whole process to almost 5 hours while they do switch and bate on prices- so you are so exhausted and just want to sign and leave. They had me in there till almost 10 at night with a newborn baby! Went in the next day to try to Resolve this issues and again they try to play me for a fool with their back and forth shenanigans and in the end blame me for buying the car-even was told leases are more expensive then financing- like what ???? Okay I’m boo boo the clown. So yea I was on a high thinking I got a good deal till I saw the car fax and was offered the option to purchase again but with a lease. CityWorld has extremely unethical practices and knows how to scam people without knowing they got scam. If it wasn’t for the car fax report being emailed I wouldn’t have known about the accident nor that I qualified for a lease. To all who read this: Remember you do not have to sign anything! And do not laugh and giggle with them look at the numbers looks at your paperwork walk away if they are taking to long . Don’t be a fool like me ! More

Jessica has been so great to me, always courtesy and works on giving me the best price also she works around my schedule for service and the work is performed with great care. this place has the most wo works on giving me the best price also she works around my schedule for service and the work is performed with great care. this place has the most wonderful people. More

Super friendly and efficient. Got in and out quickly. Thank you guys! Looking forward to coming back again. Thank you guys! Looking forward to coming back again. More

Outstanding, friendly, personalized service. All work was performed very promptly and with great care. Always a pleasure! performed very promptly and with great care. Always a pleasure! More

“Frances Estrada” my Sales Person set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Frances was responsive, extremely knowledgeable, not onl board for a perfect customer experience. From the moment I reached out with a brief inquiry, Frances was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process along with the assistance of Wally Ventura, and Mykael Manon. It could not have been more seamless and made the process very pleasant. I was looking for a pre-owned vehicle, with low mileage. I was placed in the perfect car. I walked out happy and appreciated the great customer service. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Melissa Cleveland - Mount Vernon, NY More

Diana is AMAZINGGGG!!! My fiancé and I came in trying to find the right car for the right price and had already been to other dealerships and have been given the run around. With Diana as our representative find the right car for the right price and had already been to other dealerships and have been given the run around. With Diana as our representative, she made the process swift and pain free. She really took the stress and anxiety out of buying a car. She’s extremely patient and above all very honest and upfront. That’s one quality that was very much appreciated and not always easy to come by when trying to buy a new car. Most dealers are pushy and eager just to make a sale, never considering the details but Diana truly makes it her priority to not only get you the best deal possible but also ensure It’s an excellent fit for you and makes sense for your lifestyle. Thank you Diana , you’re the best. Our next car we’re definitely coming straight to you!! More

Great people skills,Service explained and shown before work is done. I like going there. work is done. I like going there. More