Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City World Hyundai
Bronx, NY
1,285 Reviews
City World Hyundai is conveniently located at 3350 Boston Road in the Bronx, New York, providing easy access for customers in New Rochelle, Yonkers, White Plains, Westchester County, Upper Manhattan, and even New Jersey. Whether you reside in Bronxville, Mt. Kisco, Pelham Bay, City Island, Larchmont, Stamford, Greenwich, or anywhere in the greater New York City area, you’ll find an extensive selection of new and pre-owned Hyundai models to suit your needs.
In addition to our diverse vehicle inventory, we offer competitive Hyundai financing options, expert service, and genuine OEM parts. As the exclusive Hyundai dealer in the Bronx, City World Hyundai has earned a reputation for exceptional customer service and trust among our clients from New Jersey, Connecticut, and beyond. We look forward to serving you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,285 reviews
July 04, 2014
Claudia Pacheco 9175872405 Awesome customer service. From the moment I stepped in, I was greeted with the receptionist and offered helped from a sales representative Claudia. Ab Awesome customer service. From the moment I stepped in, I was greeted with the receptionist and offered helped from a sales representative Claudia. Absolutely great experience. More
by Abreuk0621
Employees Worked With
Claudia Pacheco
June 30, 2014
**ABE WAS AMAZING** Abe was amazing. I couldn't have asked for a better buying experience . He was nice, friendy, and courteous. I would recommend him anytime. Abe was amazing. I couldn't have asked for a better buying experience . He was nice, friendy, and courteous. I would recommend him anytime. More
by Jmotley1947
Employees Worked With
Abelardo Ramos
June 30, 2014
Great Experience with Abe I was nervous buying a car, but Abe made me feel right at home. I received a great deal I couldn't the offer and took the vehicle home the same day. I was nervous buying a car, but Abe made me feel right at home. I received a great deal I couldn't the offer and took the vehicle home the same day. He was amazing and I would recommend him to anyone. If you go to this dealership please go see Abe. More
by Ilovejesus1
Employees Worked With
Abelardo Ramos
June 29, 2014
Awesome Latasha Ramirez was awesome to work with. She was very friendly and professional. She does her job with excellence. I will be sending my friends and f Latasha Ramirez was awesome to work with. She was very friendly and professional. She does her job with excellence. I will be sending my friends and family that is in need of a vehicle to her. She knows her stuff. Rosemary and Tomas also were great! CITY WORLD USED CARS ROCK!!! God bless Pamela More
by Pamelad71
June 29, 2014
Great customer service I bought my first car at city world, and Chris Wilson and his staff made the experience very smooth and comfortable. I would recommend City World to m I bought my first car at city world, and Chris Wilson and his staff made the experience very smooth and comfortable. I would recommend City World to my friends and family. More
by Lmart88
Employees Worked With
Chris Wilson , Tomas Ramos , Abelardo Ramos
June 27, 2014
Buyer Beware! !! I Had scheduled appointment, traveled 83 miles to meet sales Assoc. This Sales Associate DID NOT show up!! Nor informed me that he would not be ab !! I Had scheduled appointment, traveled 83 miles to meet sales Assoc. This Sales Associate DID NOT show up!! Nor informed me that he would not be able to meet with my wife and I. What ensued was surreal. The Front Desk Associate who was pleasant and inviting, hurriedly scrambled for a Sales Associate to no avail. We were then pushed off to "General Manager" Mr. Issac Negrette. Mr. Negrette was Dismissive, Disinterested, unapologetic for our long commute and actually appeared bothered! Friendliness of Office Associates/greeters notwithstanding, the general atmosphere of this dealership is one of disinterest and disconnectedness. However, I must state in fairness, that one Sales Associate (Mr. Burnside) at our initial visit, was courteous, receptive and knowledgeable. However calls to Mr. Burnside was not returned. Efforts were made to contact the Hyundai Owner/Proprietor, but not surprisingly he was not available with little hope of any inquiry regarding our "sales experience". As result of what may be best described as apathetic customer service, my wife and I moved on to other network of Hyundai dealers and are reviewing other offers. Be cautious of this dealer! BobC, MSEd. More
by BobC2014
June 27, 2014
Best car buying experience. Every employee we met was friendly and courteous from the time we walked in the door to the time we drove away with the new car. We kept sales consul Every employee we met was friendly and courteous from the time we walked in the door to the time we drove away with the new car. We kept sales consultant Claudia busy with our purchase but she was very patient .She kept us informed as to what was happening and how everything was going. We got a fair price and the insurance and financing were handled professionally . More
by rivets49
Employees Worked With
Sales Consultant Claudia Pacheco and General Manager Tom Fazzalaro, Cesar Salazar
June 25, 2014
Liars , lots of stories , lots of bs I went in to city world hyundai around the first week of June to price a car . I dealt with a sales man named Kareem burnside he didn't know ANYTHING I went in to city world hyundai around the first week of June to price a car . I dealt with a sales man named Kareem burnside he didn't know ANYTHING every question I asked he had to go ask someone else I asked for a out the door price and he gave it to me in writing . I told him I would shop around first he tried to get me to put down on the car. I left I came back the 17th of June and when I seen him he asked if I was getting the car I said yes provided that he would give it to me for the price he wrote . He was dealing with customers so I waited I told the receptionist about how I came from potamkin hyundai and they told me not to do business with them that they were scam artists she told the manager named tommy about it and he called me into the office he said that jack that works for potamkin had worked there 3 times and he was fired and rehired and couldn't get the job done and that he was going to give me the best price and it was going to be no games (I had an experience at potamkin I will review it under them) so when someone else came out I don't remember his name with the price it was almost 3000 more for the same exact car I was priced at I showed him the price in writing and tommy came out and started yelling at Kareem saying they couldn't give me the car for that price and whose pay check was it coming out of ofcourse everyone stood quite. So after all that and about 2 hours later they gave me another price about 1700 more and I did the paper work I was told the car would be there in two days the 19th so I go get the car insured cause they gave me the vin number and waited I called the 19th towards the end of the day because no one called me and the receptionist did not transfer me to Kareem instead told me that the manager said not to call that they would call Saturday. So Saturday comes and Kareem tells me that it would not be here until Monday or Tuesday I was furious . I looked up the car online and seen it was at a dealership in MA I called them and asked if the car was in there possession they said no that they sold it to another dealership in MA I called them and asked the if the car was there they said yes . I asked them if this was a common thing and he said sometimes dealers swap cars for the ones they need which is fine but city world never requested the vehicle. So Monday comes and Kareem is not picking up my calls I'm calling him on his cell then I call him private and he asks me why I'm calling him private he tells me he'll call me back he's going to find out what's going on when he finally calls me back he tells me it will be there tomorrow trying to rush me off the phone . I tell him that I called the dealership that had the actual car that they had never request the car he tells me well your not getting that car your getting a different car I tell him well I insured THAT car and the bank of which I financed has THAT cars information he told me not to worry about it a car would be available tomorrow. Tuesday comes all day no word from city world hyundai I call Kareem and right away he says I'll call you back in 2 minutes that's what he always did. I told him no I want a refund of my down payment and to cancel it and he said why I told him because your not giving me the car we signed an agreement for he said I have to call in the morning for a refund so today (Wednesday) I called told the receptionist I needed my down payment she asked for my credit card number and put me on hold someone came on and was like you want your down payment back I said excuse me who is this he said Chris I said Chris what's your last name and he sounded like he made it up was like ummmm Robinson ok well how long will it take he said Fridays they do it I said but it was on a credit card he said the person that does it , does it only on Fridays and it would take 3/4 business days from Friday . The waiting games begin lets see how long this takes. DONT GO THERE! More
by Justwantedacar
Employees Worked With
Kareem burnside manager tommy & Chris
June 24, 2014
office manager the salesmen was very knowledgeable,helpful and very professional. The staff at City World Hyundai in the Bronx was outstanding. Looking forward to bu the salesmen was very knowledgeable,helpful and very professional. The staff at City World Hyundai in the Bronx was outstanding. Looking forward to business with this dealership in the future. More
by potockim515
Employees Worked With
kareem burnside, Kareem Burnside
June 24, 2014
very satisfied with service I had a great experience and the salesmen was very nice and helpful I would recommend anyone to this dealership. An recommend Kareem as the salesmen I had a great experience and the salesmen was very nice and helpful I would recommend anyone to this dealership. An recommend Kareem as the salesmen More
by cherisebarfield
Employees Worked With
kareem , Kareem Burnside
