City World Ford

After looking around in the bronx, my last resort was here. It was my first time purchasing a car and Mr. Jude Asiegbu took notice and full advantage. He kept telling me I was going to drive home w/a bea here. It was my first time purchasing a car and Mr. Jude Asiegbu took notice and full advantage. He kept telling me I was going to drive home w/a beautiful new vehicle, it just did not happen. It was pre-owned. Not only did I not get a new vehicle but got stuck paying way over what the car is worth and my monthly payments well over 350.00 a month. Not to mention the vehicle had not been maintained properly either. He totally ripped me off. He inqired to 4 different places to get me a loan so he can cash in and brought my excellent score down just because he could'nt and wouldn't wait for me to lift up my security freeze on experian, etc. I followed him throughout the establishment and kept saying to just wait for him but I caught him bragging to the other workers there and showing them the paper work on how much he had cashed in. I just could'nt believe it! I feel like I'm in a nightmare and can't get out of it. He is a very sleezy and dishonest man and would not recommend City World to anyone if they have someone like this working there. Imagine the service on your car!?. I feel horrible, disappointed to say the least. This experience left a very bitter taste in my mouth and every time I look at the car my feeling just gets worse and worse. I am looking forward to bring Mr. Jude somehow to justice. More

Horrible overall experience, I am sorry I cannot rate 0 or -1. We really needed a car, applied for it, were told lies about it (it was supposed to be a turn in,1 owner car,but then we found out it was a or -1. We really needed a car, applied for it, were told lies about it (it was supposed to be a turn in,1 owner car,but then we found out it was a rental,amongother things) and we basically wanted out. we had paid money off the card to reserve it,we never saw our money back despite letting them know immediately that we did not want to buy the car any more. All of them are shady,keep telling you one thing and then taking it back in the last moment. We were told that we had 90 days warranty bumper to bumper with them,and when we asked for our 90 day warranty in writing they started shouting that we don't need it and 30 days will be enough.This is basically trespassing the NY law. Devian is a clown,he says he is a part time comedian, but he is a full time clown that has no place in a serious business. Theonly reason he is there is because the entire place is in the same note. I am only glad we smelled the bad odor on that deal and that place and we backed out on time. We are 500$ short,but not thousands short and with a bad rental car with shady papers. Save yourself time andmoney and DON'T go. We finally bought a car from another dealer, and I wanna say the experience was as different as if it was like from a different world. But yea, it was in another state. More

i was so happy with my deal. I will recommend this dealership to everyone. Thank you City World Ford for all your help see you in 3 years. dealership to everyone. Thank you City World Ford for all your help see you in 3 years. More

Working with John at City World was actually a pretty stress free car buying experience. My last car purchase was a nightmare and I was very hesitant going into buying a car. After shopping around, we fo stress free car buying experience. My last car purchase was a nightmare and I was very hesitant going into buying a car. After shopping around, we found a good deal on a used Ford Focus. It's a great car and I feel like my Mom was able to get a fair price on it. I would highly recommend anyone looking to buy a car checkout City World if your in the Bronx New York area. More

I purchased a certified used vehicle on April 2011 from Cityworld ford and I paid 16k plus taxes special fees by dealer end cost 18k. I returned the car in May 2011 only owning it for less then a month. I Cityworld ford and I paid 16k plus taxes special fees by dealer end cost 18k. I returned the car in May 2011 only owning it for less then a month. I had electrical problems and flooding to the car. When I first spoke to manager he acted like this was no big deal. I took it to services and they had the same attitude and did nothing to the car. To make a long nightmare short The car is used 2007 mini-cooper with low miles. Buying it from Cityword Ford was the biggest mistake due to the unreliable customer care at Ford. in the 5 moths that I have owned this vehicle it has been in and out of services 5 times. I even had it towed to the Ford service shop on zerega Ave. Bx. I've been without my car now for over 45 days from this last encounter not including the 4 other times when car was left. I work for the Fire Dept. and have been out of work because of the no car issues for 3 weeks. I made arrangements to speak with an attorney but thats no guarantee. My advise to you don't trust these people they are fast talking swindle specialist. who once get you to sign on the dotted line is like making a deal with the devil it will feel like they stoled your soul. More

Don't expect anyone here to go above and beyond here for you. If you are live in the NYC area and are looking to purchase a Ford vehicle, do yourself a favor and go to Bay Ridge Ford in Brooklyn instead. you. If you are live in the NYC area and are looking to purchase a Ford vehicle, do yourself a favor and go to Bay Ridge Ford in Brooklyn instead. Much more professional, friendly, courteous and better prices. Bay Ridge Ford delivers on their promises. City World does not. More

DO NOT GO THERE AND SAFE YOURSELF THE TROUBLE AND HEADACHE! I purchased a car from them, we had agreed on a price then when the contract was drawn up they increased the price by $1000. They said co HEADACHE! I purchased a car from them, we had agreed on a price then when the contract was drawn up they increased the price by $1000. They said come back the next day and we'll adjust it.(it was late and I had to bring the car back for other reasons anyways..so I agreed..shame on me for being so gullible). The next day came and when I spoke to Freddy about it he said it was too late, there's nothing he can do about it. This dealership is the worst, they are dishonest, disrespectful, crooks, and unprofessional. Again DO NOT GO THERE!!! More

Listen up folks! Read the reviews. DO NOT GO TO THIS DEALER. I'm currently speaking to a lawyer regarding a transaction I had with them. Scammers, unprofessional, overheard a sales person say they tr DEALER. I'm currently speaking to a lawyer regarding a transaction I had with them. Scammers, unprofessional, overheard a sales person say they treat the customers like this because "Well, look around. We can get away with it in this neighborhood" YIKES! STAY AWAY. Very, very far away. REALLY. More

best car buying experince i've ever had. I have bought many vehicles and cityworld was by far the easiest and best experience ever. They were upfront, honest and very considerate of my time and needs. Kei many vehicles and cityworld was by far the easiest and best experience ever. They were upfront, honest and very considerate of my time and needs. Keith was the best salesperson i have ever dealt with! More

This is by far THE WORST dealer experience ever. I went in to this dealer to purchase a used vehicle. I worked with a sales Guy named Keith Ayoub. At first he seemed like he was there to help and make th in to this dealer to purchase a used vehicle. I worked with a sales Guy named Keith Ayoub. At first he seemed like he was there to help and make this a smooth experience. After going through all the motions and gathering all my info we chose a car and submitted my credit app. After waiting an hour I was told that I was not approved. Understandble. Not the best credit. So Keith uses that info to try and fast talk me and tell me that the deal can still be done if I get a "personal guarantor" not a co-signer but a "personal guarantor". He stated that they are both different because a cosigner is needed when you don't meet the income requirements and a personal guarantor is used when your credit needs a boost. I've never heard the term so I spoke to my wife and we got a "personal guarator". When I came back to the dealer it took over two hours to add her information. Once the deal was ready to be finalized and papers signed I noticed that the price on the contract was far higher than the agreed upon sale price. We agreed on a price of $11,695. They raised the price to over $14,000 and expected me to agree. When I brought this to their attention they stated that they couldn't sell it for that price because the bank was charging them a bank fee of $2700. I've purchased several vehicles in my life and have never paid a bank fee. Fred the finance guy kept on talking about a joint application which I knew nothing about because according to Keith it was an individual application just using a personal guarantor. Fred said that doesn't exist and when he brought Keith into the office to explain Keith said he never said that they are different. What a Liar. Right to my face. Needless to say, I didn't sign any of the paperwork and we had no deal. These people are shady. They raise prices at the last minute and I would not recommend this dealer to anyone. I will never shop at any city world dealer. They are liars and just waste people's time trying to scam them into shady deals. Stay away. More