City World Ford

Best Experience Best car buying experience at City World. My saleswoman Leticia was very knowledgable and great. Also Very patient and professional. She is awesome an Best car buying experience at City World. My saleswoman Leticia was very knowledgable and great. Also Very patient and professional. She is awesome and the finance manager Nick too. I love my new Ford. Thanks More

Nick is the best I had a great experience working with Nick the manager he was very informative about the Ford Explorer I wanted to buy and now I'm satisfied with my n I had a great experience working with Nick the manager he was very informative about the Ford Explorer I wanted to buy and now I'm satisfied with my new used truck. More

Super Fantastic Courtesy and Professionalism I recently visited City World Ford and met with Mike Hannah and Nick (General Manager), as well as the finance guy. (Sorry I forgot his name but he h I recently visited City World Ford and met with Mike Hannah and Nick (General Manager), as well as the finance guy. (Sorry I forgot his name but he has clothesline power biceps!) Lol... I was treated with the upmost respect and these gentlemen even all stayed at work late after hours to help get me taken care of. I will be recommending this dealership to all of my co-workers family and friends as the opportunity develops. Thanks Guys, from Kareem and Leslie Peace More

Amazing experience! I was very impressed with City World Ford. All the associates were extremely professional, kind, and informative. My sales associate, Francis Castillo I was very impressed with City World Ford. All the associates were extremely professional, kind, and informative. My sales associate, Francis Castillo was especially helpful and knowledgeable about every vehicle I inquired about. Finance manager, Chris Acevedo, was also very polite and handled my questions with great patience and explanation. I cannot say enough about the professionalism exhibited by the dealership as a whole. I will definitely refer my friends and family. I drove away in a new 2016 Ford Focus and love it! Thank you so much Ford! More

Ibrahim is a stand up sales guy..but I've been dealing with car dealers for 20 years and rarely have I had a good/honest experience. Ibrahim was rather straight forward with me and he off I've been dealing with car dealers for 20 years and rarely have I had a good/honest experience. Ibrahim was rather straight forward with me and he offered really good customer service. Edit 5/2016 - Nick did not honor his word and when I asked why the $33k escape was now financed for $38k - "Taxes" was the response. Take your chances. You might luck up or end up with a higher bill than expected/promised. I'm back to my ill-regard feeling of dealership management. "Thanks for my past due Nick". More

Waste of time, dont go City World Ford is a total waste of time They, Jamie Brown in particular, straight up told me they do NOT want a check and are only interested in fin City World Ford is a total waste of time They, Jamie Brown in particular, straight up told me they do NOT want a check and are only interested in financing. They get a kick back from the banks as much as $3,000 The advertised online specials are only good if you finance thru them. They will "shop around" for the best rate, also meaning each time a finance company inquires about your credit, the score decreases 10 points. You can buy a car without financing thru them however, the car is 5,000$ more. Then the ridiculous and illegal $2,000 dealer fee They also tried to charge a $795 credit check fee Jamie also told me they list such low prices online to get you in the door. I believe it now Jamie Brown doesnt know a xxxx thing about the cars, he knows the system and scam city world tries to play. Ended up walking out, basically running out. Getting a xxxx good deal and way better service upstate Thanks for wasting my time City World Ford! More

very arrogant and crook sale person a We get there to see a Ford Edge 2011. The car was perfect but the sale person names Mike was rude since the beginning. we gave him all our information We get there to see a Ford Edge 2011. The car was perfect but the sale person names Mike was rude since the beginning. we gave him all our informations to check the credit to finance the car. when the quote was ready was too high so we ask him to check how the final price was so high, he refuse to give us the paper with all the fees. At the end we discover that it was so many high fees. Crazy financing: the car was $15.999 and the finance had to be $25.000 Plus $2000 down payment. Really fraud! More

Worst Car Shopping Ever! I already had deal from USAA. I went into the dealership with the voucher and asked Francis if he could match it. He said yes. This was at 1200. He to I already had deal from USAA. I went into the dealership with the voucher and asked Francis if he could match it. He said yes. This was at 1200. He took us to see the vehicle with no key at a satellite lot. We couldn't start the vehicle. We were never offered a test drive. At around 1900, after fighting over trade in value and the long waiting period, we were invited to speak to someone in finance who told us 'there is no way you are gonna get a vehicle at that price', the same price that Francis said he could match. The next day I drove 120 miles to Kingston, NY and got a major upgraded vehicle for a lot less money, I mean thousands of dollars less. More

CON ARTISTS! Called and asked about a lease on a 2015 ford titanium escape. Gave all the specs that I wanted included, was given a lease price on the phone of $260 Called and asked about a lease on a 2015 ford titanium escape. Gave all the specs that I wanted included, was given a lease price on the phone of $260/month. When asked to be put in writing was sent a price of $288/month. Called to speak to sales lady, was told she was off and that her manager would deal with me. The manager started quoting me prices that were even higher and told me I was missed quoted by the sales girl, and to make matters worse THEY DO NOT HAVE ANY 2015 FORD TITANIUM IN STOCK WAS TOLD THEY ARE ALL SOLD OUT!!!!!!!!!! WHAT BULL----! More

First New Car Purchase City world Ford offered a great first tim experience in purchasing my vehicle . They were friendly, attentive, and helpful in every step of the proces City world Ford offered a great first tim experience in purchasing my vehicle . They were friendly, attentive, and helpful in every step of the process. They went above and beyond to make sure that my need were met. I walked away extremely happy thanks to the sales rep Jamie Brown, Freddy, J. financial manager,and Stephen Joseph manager. More