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City World Ford

Bronx, NY

Overview
Employees
Reviews
Vehicles
3.9
429 Reviews
New York Ford customers love the no pressure sales experience at City World Ford. Our mission is to treat every visitor like an honored guest in our home. But it is much more than a mission statement. Our Ford customers quickly learn that shopping here means being treated with respect, not having to negotiate or visit multiple Manhattan Ford Motor Company dealers to get the price they deserve. Being treated like family means giving New York Ford vehicle buyers real price quotes up front on the new & used Fords in the Bronx. These ways of doing business have helped us stand out from all NY Ford dealers, and Long Island customers choose City World Ford every time.
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3305 Boston Road

Bronx, NY

10469

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Showing 429 reviews

June 20, 2023

Worst dealership they possess the worst qualities in a dealership.Untrustworthy , unreliable, and inaccurate. First of all they over sold a 2019 Jeep Compass with “no accidents “ . I just learned today th More

by Kristinia Dennis
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ronald Romero, John Rogo
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Jun 20, 2023 -

City World Ford responded

Kristinia Dennis, We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at City World Ford. Thank you for taking the time to bring these issues to our attention. Your feedback is important to us. I can be reached at anthonys@cityworldauto.com should you wish to discuss this. Thank you, Anthony Santi, General Manager

June 20, 2023

Todd was an excellent help also David if and when I need help about my car I will surely go to them. More

by Ramos6julia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
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Jun 21, 2023 -

City World Ford responded

Wow! What a great review Ramos6julia. If there is something we like more than cars is our happy customers, that is why your words are like gold and diamonds to us. Todd & David will be more than happy once they read this. Thank you!

May 18, 2023

Great customer service, fast and efficient. Will recommend. Had a great experience with Peter and David. More

by Malcom Dominguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Garcia
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May 22, 2023 -

City World Ford responded

Wow! What a great review Malcom Dominguez. If there is something we like more than cars is our happy customers. That is why your words are like gold and diamonds to us. Peter and David will be more than happy once they reads this. Thank you!

April 22, 2023

Great cutomer service and they work with you. . Very friend workers, i would recommend people to this dealership. More

by rickisha_edmonds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Namias, Michelle Diaz, Ramon Ryan
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Apr 26, 2023 -

City World Ford responded

Thank you Rickisha. Sharing your experience provide us with very valuable information to continue growing and improving ourselves. We appreciate your honesty and we will take this as a learning experience, so next time you visit us we can get those five stars. Hopefully, see you next time.

March 21, 2023

Todd helped us out from the moment we walked in. Look for what we told him we were looking for. More

by Joab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd B
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Mar 30, 2023 -

City World Ford responded

Thank you Joab for taking the time and effort to write this amazing review. Our goal is your satisfaction and reviews like yours motivate us to continue providing you with our first-class customer service. Todd will be super happy once he reads this.

March 01, 2023

Todd B was very helpful and patient with me. I was very undecided and he never showed any frustration towards me, he just kept his cool and kept moving forward with trying to make me happy and a More

by Tashaarenas77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd B.
Report | Print
Mar 13, 2023 -

City World Ford responded

Wow! What a great review Tashaarenas77 If there is something we like more than cars are our happy customers, that is why your words are like gold and diamonds to us. Todd B will be more than happy once he reads this. We appreciate your business.!

February 16, 2023

I selected and bought a car in less than three hours. You can’t do better than that! More

by PartyArtie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gilbert Filpo
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Feb 22, 2023 -

City World Ford responded

Wow! What a great review PartyArtie. If there is something we like more than cars are our happy customers. Thank you!

Feb 23, 2023 -

PartyArtie responded

This is the third time that I have bought a car from City World in the Bronx. I would recommend them to anyone!

February 13, 2023

Excellent customer service! I was helped immediately upon my arrival to the dealership. I was very pleased with my experience. More

by lanae.alexis314
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Barksdale
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Feb 22, 2023 -

City World Ford responded

Great customers like you make our job a little easier. Thank you, Lanae.

February 12, 2023

The Dealership was a very welcoming place and nice people. It was a great experience. More

by Hector
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Morla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Filpo
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Feb 22, 2023 -

City World Ford responded

What a great review Hector. Your words of recommendation would mean a lot to us. We will make sure your friends and family get our first-class customer service as well.

January 29, 2023

Miguel was an excellent sales man and very knowledgeable, and very curtious . Thank you very much More

by pers3381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Alvarez , Ronald Romero
Report | Print
Feb 03, 2023 -

City World Ford responded

Thank you Pers3381, Remember that we are just a phone call away for all your vehicle's needs. Welcome to the City World Ford Family.

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