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City World Ford
Bronx, NY
425 Reviews
New York Ford customers love the no pressure sales experience at City World Ford. Our mission is to treat every visitor like an honored guest in our home. But it is much more than a mission statement. Our Ford customers quickly learn that shopping here means being treated with respect, not having to negotiate or visit multiple Manhattan Ford Motor Company dealers to get the price they deserve. Being treated like family means giving New York Ford vehicle buyers real price quotes up front on the new & used Fords in the Bronx. These ways of doing business have helped us stand out from all NY Ford dealers, and Long Island customers choose City World Ford every time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 425 reviews
September 03, 2020
Liz really helped me out in getting my first vehicle, really appreciate all the help city world ford put into getting my car. Really recommend them. really appreciate all the help city world ford put into getting my car. Really recommend them. More
by Anonymous1
Employees Worked With
Other Employees :
Anthony Namias, John Rogo, Nelson Munoz, Ireliz Colón
March 31, 2020
Friday, March 28, 2020. I am having a very unpleasant Friday, March 28, 2020. I am having a very unpleasant experience with Citywide Ford right-now!!! One issue is communication, the other is dishones Friday, March 28, 2020. I am having a very unpleasant experience with Citywide Ford right-now!!! One issue is communication, the other is dishonesty and the other is faulty work. Three days in now and the original issue I bought it here for, is still an issue. Although they’ve told me it would be fixed. More to come. The details I went to Citywide Ford service facility for a passenger door faulty switch. I asked the service writer to check for recalls on the vehicle, he did. And found the issues was a recall issue and it was “repaired”. They call me and say the car is ready, I go back to pickup my car and now there’s a check engine light on, which was not on when I dropped off the car. Now I’m at $60 in Uber back and forth. The service writer, Lied and said he told me about the light being on. (I would not have spent $60 to go to the dealer just to say fix it.) I would have had it checked/ repaired without making a useless trip! And as I checked the original repair, it was not complete. I tell them to proceed with the additional repair. Then I get a call that the car is ready and the cost is $1,600! I ask the service Director if he could make a consideration on the bill due to the previous wasted trip. He starts complaining about his customers and adds me to the list of “pain in the xxx” customers and refuses to give any consideration for his lying representative. I pay the bill and begin to check my vehicle and find the original issue is still present! Passenger door latch assembly which no longer allows the vehicle security system to work nor does the remote start work. The service Director essentially had nothing to say about the issue. The service writer takes the car back to the mechanic who worked on the issue and they bypassed a hood sensor to make the remote start work again. They seem to have broken my hood sensor and instead of replacing it, they send me to their parts department. Monday, March 31, 2020 It is now 3 days later and the passenger door latch issue is back. The alarm goes off for no reason and the remote-start has stopped working again. I now have to leave my vehicle unlocked or the alarm will go off regularly. Passenger door open indicator stays on when door is closed. Citywide is currently the closes Ford dealer to me. I will take the time to find a different Ford dealer with a better service department. After I make all of their management and ownership aware of this issue. More
by Dwight
Employees Worked With
Henry Famularo - Service Director
February 25, 2020
Ruben was an amazing person. He helped me out since day 1 and kept his promise like he said on the first day. Fun to interact with him and get the deal I wanted. Great guy and super helpful. and kept his promise like he said on the first day. Fun to interact with him and get the deal I wanted. Great guy and super helpful. More
by ritvic.kashyaps
Employees Worked With
Ruben Germosen, Franklin Beco
February 22, 2020
The sales man Ruben was very attentive and helpful. It was a pleasure doing busy with him . He made us feel comfortable. There should be more sales person like him was a pleasure doing busy with him . He made us feel comfortable. There should be more sales person like him More
by Nalicea69
Employees Worked With
Ruben Germosen, Anthony Namias
February 17, 2020
The salesman Ruben was very attentive and personable. He took his time to help me select the best car for me. Ruben was very genuine and if you want an honest salesman he is the one to ask for when you go t took his time to help me select the best car for me. Ruben was very genuine and if you want an honest salesman he is the one to ask for when you go to City Ford. More
by Keisharising
Employees Worked With
RUBEN
February 12, 2020
Salesperson was fantastic Ruben was a pleasure to work with. He was informative and kind. Took his time and explained everything to me in detail. Helped me decide on the car th Ruben was a pleasure to work with. He was informative and kind. Took his time and explained everything to me in detail. Helped me decide on the car that would fit my needs and budget. More
by Denisej0708
Employees Worked With
Ruben Germosen
February 01, 2020
Didn’t realize I was going to get a car today, Thanks Ruben The sales person Ruben Germosen was polite and professional. He went all out helping me find my new car. I am so thankful for his help. City World For The sales person Ruben Germosen was polite and professional. He went all out helping me find my new car. I am so thankful for his help. City World Ford on Boston rd is the place to be if you are looking for a pre-owned or band new car. More
by Roberob2522
Employees Worked With
Ruben Germosen
January 31, 2020
Reuben and Juan found the exact model I was looking for at a great price. Both were very helpful. Highly Recommend both and City Ford at a great price. Both were very helpful. Highly Recommend both and City Ford More
by jhalper00
January 30, 2020
So polite treated me with respect and so so Helpful. I’m very happy with my new car. Very helpful and Kind. And he shared his lunch with me and my husband. Everyone very nice and polite.💫 very happy with my new car. Very helpful and Kind. And he shared his lunch with me and my husband. Everyone very nice and polite.💫 More
by Susie & Jose
December 21, 2019
Quick service on a Saturday Went in for a recall and Oil change today, met with Henry and Gilda. They took care of my F150 and had me on the road in one and half hours. Great se Went in for a recall and Oil change today, met with Henry and Gilda. They took care of my F150 and had me on the road in one and half hours. Great service. More
by baitandbullets
Employees Worked With
Henry, Gilda, Shaniquia Gantt
