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City World Ford
Bronx, NY
425 Reviews
New York Ford customers love the no pressure sales experience at City World Ford. Our mission is to treat every visitor like an honored guest in our home. But it is much more than a mission statement. Our Ford customers quickly learn that shopping here means being treated with respect, not having to negotiate or visit multiple Manhattan Ford Motor Company dealers to get the price they deserve. Being treated like family means giving New York Ford vehicle buyers real price quotes up front on the new & used Fords in the Bronx. These ways of doing business have helped us stand out from all NY Ford dealers, and Long Island customers choose City World Ford every time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 425 reviews
October 03, 2020
Very patient very professional very concerning I recommend him to any customer It was a pleasure working with him he attended my needs and my concerns highly recommended thank you for all your serv recommend him to any customer It was a pleasure working with him he attended my needs and my concerns highly recommended thank you for all your service. More
by Gilbertpabon
Employees Worked With
September 30, 2020
Very nice, helpful and friendly sale associates. I just came to see around the cars with the plan to make some formal transaction the following day but I ended up getting one at the end of the day. came to see around the cars with the plan to make some formal transaction the following day but I ended up getting one at the end of the day. More
by Lenachas
September 23, 2020
Great customer service, friendly personnel they help you and solves your doubts, explaining everything in the process and im very satisfied with my shop thanks and solves your doubts, explaining everything in the process and im very satisfied with my shop thanks More
by Patyruiz001
Employees Worked With
September 22, 2020
The absolute worst buying experience I have ever had in my entire life despite buying their most expensive vehicle. No call backs, parts missing, had to handhold and follow up with numerous calls and emai my entire life despite buying their most expensive vehicle. No call backs, parts missing, had to handhold and follow up with numerous calls and emails at every stage. Dealer did not seem interested or to know how to sell a vehicle. Price offered was higher than their posted advertisement on-line for the same exact vehicle which the sales department was unaware of. Sales reps requested down payments on their personal credit cards and ID information via personal cell phones -- sales guy was drunk at a party when I called during hours for followup. Car driven over 20 miles unauthorized after purchase. Vehicle scratched down all the way through paint below under-carriage and on bumper after sales before pickup. Car not cleaned upon receipt -- food pastry crumbs on seat and floor. Parts not installed and charged additionally to fix. Numerous follow-up calls and emails including to GM without return or resolution. Having to resolve car issues with other dealership for additional charges. Didn't even get a thank you call or note upon purchase. Have never had a more unfriendly, unprofessional experience. More
by DMustang
September 21, 2020
I came to city world ford with my mom and looking to buy a mustang. I have the pleasure of working with one of the best who is Franklin Beck. a mustang. I have the pleasure of working with one of the best who is Franklin Beck. More
by williamsandrew17
Employees Worked With
Franklin Beco
September 20, 2020
Quick and easy! I looked for the vehicle I wanted online, made sure they got it. I was out in less than an hour! Ireliz made it a positive experience through and through. Thank you City World, and thank you, made sure they got it. I was out in less than an hour! Ireliz made it a positive experience through and through. Thank you City World, and thank you, Ireliz! More
by Gdelgado
Employees Worked With
Ireliz Colón
September 20, 2020
Liz was great ...she made us feel comfortable & trust her guidance in the purchase...She was sincere and patient...would direct anyone interest in a Ford directly too her guidance in the purchase...She was sincere and patient...would direct anyone interest in a Ford directly too her More
by Becca0067
Employees Worked With
Ireliz Colón
September 19, 2020
Excellent help! Adriane was awesome! Walked out with my 2019 Dodge Caravan! The service was great! Asriane was extremely helpful! Thank you you guys rock! 2019 Dodge Caravan! The service was great! Asriane was extremely helpful! Thank you you guys rock! More
by carmen2743
Employees Worked With
Adrian Budhu, Gabriel Pena
September 19, 2020
Mr Badue was patient informative n efficient n helped me thru all phases of purchase. I would refer anyone looking to purchase a vehicle to seek Mr.Adrienne Badue out for expert service n total respect me thru all phases of purchase. I would refer anyone looking to purchase a vehicle to seek Mr.Adrienne Badue out for expert service n total respect for the customer!! More
by teddyrock18
Employees Worked With
Adrian Budhu, Gabriel Pena
September 19, 2020
Buen servicio y atención al cliente. Excelente ayuda con el financiamiento. Tiempo de espera adecuado. Le puedo dar recomendación de este Dealer por su buen servicio. En especial a la vendedora Ireliz Colon el financiamiento. Tiempo de espera adecuado. Le puedo dar recomendación de este Dealer por su buen servicio. En especial a la vendedora Ireliz Colon gracias muy amable. More
by Katherine
Employees Worked With
John Rogo, Nelson Munoz, Ireliz Colón
