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City World Ford

Bronx, NY

4.1
425 Reviews
New York Ford customers love the no pressure sales experience at City World Ford. Our mission is to treat every visitor like an honored guest in our home. But it is much more than a mission statement. Our Ford customers quickly learn that shopping here means being treated with respect, not having to negotiate or visit multiple Manhattan Ford Motor Company dealers to get the price they deserve. Being treated like family means giving New York Ford vehicle buyers real price quotes up front on the new & used Fords in the Bronx. These ways of doing business have helped us stand out from all NY Ford dealers, and Long Island customers choose City World Ford every time.
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3305 Boston Road

Bronx, NY

10469

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Showing 425 reviews

December 04, 2020

I was so happy with this beautiful lady she help me and made me feel comfortable and I left happy and she knows what she’s talking about More

by Juan Escribano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha Torres
Jan 06, 2021 -

City World Ford responded

Hello Juan, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

November 30, 2020

Came in for a different vehicle but left satisfied with a different one. The agent did a great job (Roman Justo Ryan). Great job guy! More

by Quainejoseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2020

Adrian Budhu was the utmost professional salesman. Ford’s reputation is only as good as those that represent them and Adrian was on point all the way. From the minute I walked in I felt acknowledged and resp More

by Audreyerazo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Budhu
November 14, 2020

Adrian is very friendly, and knows how to communicate overall about the steps that is in need of making sure I drive out with the car I want. Overall a person I would recommend my friends and family to. More

by Dallasjaquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Budhu
Jan 06, 2021 -

City World Ford responded

Thank you for taking the time to let us know how we did. Please keep a lookout for the survey. This survey will work as a report card for us and Adrian If you have any questions, please feel free to contact me directly. We hope you have a great day!

November 14, 2020

Welcoming and clean dealership. The phone call before arrival was very informative as was the visit itself. Adrian provided a great and very genuine experience More

by Crystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaniquia Gantt, Adrian Budhu
Jan 06, 2021 -

City World Ford responded

Hi Crystal, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

October 27, 2020

Me vendieron un auto chocado como si fuera semi-nuevo y ahora no puedo ni vender el el carro ya que el carfax que ello midieron fue falso cuando le hice el carfax al vehículo sale como perdida total me eng More

by Reynaldo soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha Torres
October 24, 2020

Happy with the experience.Natasha for super nice and helpful with the process.I am happy with the response and time taken to close the sale. More

by sagar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha Torres
Oct 27, 2020 -

City World Ford responded

Natasha's passion for customer service shows with her review! Thank you for mentioning her, we hope we see you soon. Connect with us on social media @CityWorldFord | Thank you for Buying in the Bronx!

October 23, 2020

The service from Mr. Roman Ryan was excellent. He went above and beyond and sent me home I a car that exceeded my expectations. He was friendly and professional and made me feel special! More

by Loqu2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

City World Ford responded

We're very happy you were helped by Roman, and we hope you enjoy your vehicle for many miles!

October 20, 2020

Great service excellent help I’m very happy with what happen. I am leaving content in my new used Dodge Charger 2019. Thank you Roman More

by Aracenajay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

City World Ford responded

Dodge Charger is a hot car! Congratulations Aracenajay! If you post any photos on social media of your car be sure to tag us and mention us so we can follow each other. Thank you for Buying in the Bronx.

October 03, 2020

Very informative, went truly went beyond the call of duty to please us and get us the car we wanted got a great price. A+ More

by nyfausto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha Torres
Oct 03, 2020 -

City World Ford responded

nyfausto, Good morning! We're so happy for you and that you loved working with Natasha! She is one of a kind and part of a great team. We appreciate your giving us an opportunity to serve you at City World Ford. We are always here for you! If you need anything in the future, please reach out to us at customerservice@cityworldauto.com Thank you! Anthony Santi, General Manager

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