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City World Ford

Bronx, NY

4.1
425 Reviews
New York Ford customers love the no pressure sales experience at City World Ford. Our mission is to treat every visitor like an honored guest in our home. But it is much more than a mission statement. Our Ford customers quickly learn that shopping here means being treated with respect, not having to negotiate or visit multiple Manhattan Ford Motor Company dealers to get the price they deserve. Being treated like family means giving New York Ford vehicle buyers real price quotes up front on the new & used Fords in the Bronx. These ways of doing business have helped us stand out from all NY Ford dealers, and Long Island customers choose City World Ford every time.
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3305 Boston Road

Bronx, NY

10469

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Showing 425 reviews

March 17, 2021

They changed the listed price in the internet and added $1000.00. Franklin Beco told me to come speak with the manager. I drove two hours to the dealer. The manager was to busy to see me. Very dishonest p More

by fdelacruz2382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Franklin Beco
March 06, 2021

I left a deposit on a new Ford Bronco Sport that they had coming in. Unfortunately, do to unforeseen circumstances, I had to cancel and requested my deposit back. Brianna Sanchez my Salesperson, Juan Morla t More

by AJP417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Santi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Sanchez
February 17, 2021

Came in for a vehicle I was interested in vehicle was not there at all. Wanted to show me something else that was the same which none of the cars in the lot were the same that I came in to see. The specialis More

by G.castro1376
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian Budhu
Mar 06, 2021 -

City World Ford responded

G. Castro, We sincerely apologize for the experience that had you feeling this way. I understand the experience could be frustrating to come and not see the car you wanted. Our goal is to provide exceptional service to every customer, so we appreciate that you brought this to our attention. We were able to work with our website company to get sold vehicles removed from the website faster. It is not immediate as a sold vehicle has to go through a paperwork process to be truly "sold," but it is a faster process since we addressed it. This will help our team to be able to help our customers better. Good luck in your vehicle search. If you are willing to allow us to serve you, our General Manager will make sure you have VIP Customer Service. Please send email to Anthony Santi anthonys@cityworldauto.com Have a great weekend!

February 04, 2021

Great service!Very polite and respectful.They work you Great service! Very polite and respectful. They work you on having the best deal .I would definitely would recommend to anyone glad to do business More

by Chanteandrea9008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Budhu
January 26, 2021

Romero provided great service and helped me get in the car I wanted despite my bad credit. I highly recommend this shop for locals and anyone looking from a far; I came in from Long Island. Thank you! More

by GISMOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Romero
January 02, 2021

Great experience at CityWorld Adrian was my sales consultant. Helpful patient and gave me a great deal. I plan on coming back and recommend this dealership. More

by JORTIZ316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Budhu
Jan 06, 2021 -

City World Ford responded

🙏🏽Thank you! We appreciate you! Your words of kindness will certainly influence your friends and family and we thank you so much for sharing! Respectfully, the City World Ford Team

December 29, 2020

Adrian is an amazing sells representative for Ford. He was very helpful and knowledgeable about the vehicles. In particular, I the vehicle I purchased was because of him. He knew my family needs and point More

by cthomas9756
Recommend Dealer
Yes
Employees Worked With
Juan Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Budhu, Robert Kundid
Jan 06, 2021 -

City World Ford responded

Thomas, it's always a pleasure to serve customers like yourself!. Thanks so much for your positive feedback and good vibes, we hope you enjoy your new vehicle!

December 15, 2020

Deal worked via text in advance, no surprises, super friendly, polite, thorough and professional staff, would definitely buy another vehicle from them in the future. More

by todd92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kundid, Brianna Sanchez
Jan 06, 2021 -

City World Ford responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing City World Ford! We look forward to serving you for many years to come!

December 12, 2020

Adrian was a great salesman, always made sure I knew the steps and made sure I was comfortable. Super easy buying process A+ Will see recommend More

by jonnathan.alfaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Budhu
Jan 06, 2021 -

City World Ford responded

Hi Jonathan, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

December 10, 2020

Best guy to work with, no matter what is your situation he will get it done! 10/10 Adrian is who you should look for if you need to purchase a vehicle More

by Ralph Nunez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Budhu
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