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City World Ford
Bronx, NY
425 Reviews
New York Ford customers love the no pressure sales experience at City World Ford. Our mission is to treat every visitor like an honored guest in our home. But it is much more than a mission statement. Our Ford customers quickly learn that shopping here means being treated with respect, not having to negotiate or visit multiple Manhattan Ford Motor Company dealers to get the price they deserve. Being treated like family means giving New York Ford vehicle buyers real price quotes up front on the new & used Fords in the Bronx. These ways of doing business have helped us stand out from all NY Ford dealers, and Long Island customers choose City World Ford every time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 425 reviews
August 06, 2021
I am very happy with my vehicle! Everyone is very friendly at city world Ford and the atmosphere is great! Also, Ahmed my sales rep was very informative and patient PLUS makes a great cup of coffee! friendly at city world Ford and the atmosphere is great! Also, Ahmed my sales rep was very informative and patient PLUS makes a great cup of coffee! More
by AL1228
August 04, 2021
Thanks for your supporting details offered to a first time car buyer. Great experience and dedicated service from the staff. Nice and neat place visited time car buyer. Great experience and dedicated service from the staff. Nice and neat place visited More
by Nannor2004
Employees Worked With
Richard, Nelson Munoz, Ahmed Elghandour
July 06, 2021
The worst experience I ever had buying a car. Within five weeks of me owning a car that I bought straight cash, I had an electrical shortage that prevented my trunk from opening. The service department told weeks of me owning a car that I bought straight cash, I had an electrical shortage that prevented my trunk from opening. The service department told me it would take 2 to 3 days to fix. It took three weeks and four days. I bought a Ford Explorer truck. They gave me a rental car of a hatchback sedan. When I said I should get an SUV like the one that I bought, Anthony the manager told me that I have to pay the difference if I want an SUV. I bought a vehicle that sits seven people. And they gave me a car that barely holds five. Of course I did not except the vehicle because it was not going to for fill my needs. Then to top it off, when I said I want to return the vehicle with only five weeks of me owning it. Anthony the manager told me that I will have to trade in my car and take a $9000 loss. Now here I am six months later, and the car is still giving me issues. And I have to keep taking days off from work to get a car serviced, I will never ever buy a car from this dealership again. When I explained all the hard ache and headaches that I have been going through with this car, the manager Anthony said to me and I quote “that’s Business” 🤷🏽♂️. I bought a 2017 Ford Explorer with 8000 miles on it for $30,000 cash. Within a matter of five weeks of me dealing with many issues with the vehicle and asking to replace the car, they only wanted to give me $21,000 value for it. Do yourself a favor and avoid this dealership. They do not value customers. They just want to get rid of inventory. No matter what issues the vehicles have. At least that’s what my experience has shown me More
by Max Garcia
Employees Worked With
Ronald Romero, Anthony Namias, John Rogo
May 18, 2021
Nice polite young man very friendly 👍 I would recommend people to go to talk to him about a vehicle from Ford so people go to Ford and ask for Derrick Ortiz for a good honest deal people to go to talk to him about a vehicle from Ford so people go to Ford and ask for Derrick Ortiz for a good honest deal More
by Chula0805
Employees Worked With
Derrick Ortiz
April 22, 2021
Everyone was friendly and helpful! Salesman worked hard to make everything move super smooth while getting the best deal possible.. highly satisfied! Will definitely recommend using City World to Family an to make everything move super smooth while getting the best deal possible.. highly satisfied! Will definitely recommend using City World to Family and Friends! More
by Kevincabraljr
March 26, 2021
Last Saturday I came in to purchase a car and Andy was my Salesmen. Absolutely wonderful. Andy literally kept me in good spirits letting me know that I was for sure getting the car that I came in for he is t Salesmen. Absolutely wonderful. Andy literally kept me in good spirits letting me know that I was for sure getting the car that I came in for he is the best and I will definitely sent him some friends and family to but from him. Thank Andy for all of your help’ More
by Simoneallende
Employees Worked With
Andy Rodriguez
