City Volkswagen of Highland - Service Center

simply amazing! I just wanted to thank Sean and Sheryl for all the great work they do for VW customers. I've owned my jetta for 2yrs and when ever i bring my car in t I just wanted to thank Sean and Sheryl for all the great work they do for VW customers. I've owned my jetta for 2yrs and when ever i bring my car in to be serviced you just know that this is more than just a job to them.They genuinely care about VW customers. The customer service here is wonderful. I Wouldn't recommend any other service department. More

Purchase of 2017 Passat SE This is my second purchase with the VW Dealership in Highland in a little over two years because I am so in love with that make and model. Their staf This is my second purchase with the VW Dealership in Highland in a little over two years because I am so in love with that make and model. Their staff of professionals provided excellent service as they worked diligently to ensure that I was completely satified with my new purchase. I am very proud to own a VW Passat SE. More

Michael Gonzales and the terrific team at Highland Volkswage The attention to customer satisfaction by the team at Highland Volkswagen was tremendous ...I highly recommend if you are looking for a great vehicle The attention to customer satisfaction by the team at Highland Volkswagen was tremendous ...I highly recommend if you are looking for a great vehicle with a caring sales team this is the dealership to go with- More

Refreshing old fashioned customer service! Bravo! Excellent in every aspect. From the purchasing stage to customer service after! 3 years of great personalized service & now we're ready to trade in & Excellent in every aspect. From the purchasing stage to customer service after! 3 years of great personalized service & now we're ready to trade in & up. See you soon. More

Dedicated team of professionals who focus on pro My initial impression of the culture here seemed to convey a chilling overly cautious focus on protecting their interests over that of their customers My initial impression of the culture here seemed to convey a chilling overly cautious focus on protecting their interests over that of their customers. After a conversation, or two, I was told this was to be addressed. More

10,000 mile service Brought my 2015 Jetta TDi in for its 10,000 mile service and everything was completed perfectly and they even washed my car. I also had them look at a Brought my 2015 Jetta TDi in for its 10,000 mile service and everything was completed perfectly and they even washed my car. I also had them look at a problem with my door seal and the service manager took care of it. Alison was extremely helpful in scheduling the service to meet my schedule and everything was prompt and on time. More

first oil change This was my first 10,000 mile oil change for a 2015 Golf. I called to make an appointment, was told that it would take about 1 hour to 1 hour 30 minu This was my first 10,000 mile oil change for a 2015 Golf. I called to make an appointment, was told that it would take about 1 hour to 1 hour 30 minutes. My car was ready when promised. Waiting area was comfortable. All employees were very nice. More

Fantastic Service My first experience with Highland VW was for Service. From start to finish I was impressed. Sean and Allison went above and beyond every step of the My first experience with Highland VW was for Service. From start to finish I was impressed. Sean and Allison went above and beyond every step of the process. I will keep taking my car back to them. More