City Volkswagen of Highland - Service Center

I had a great experience servicing my sportwagen at City Volkswagen. Rebecca took care of me and was pleasant and knowledgeable. She got me a 50k service quickly and efficiently and even accomodated my pa Volkswagen. Rebecca took care of me and was pleasant and knowledgeable. She got me a 50k service quickly and efficiently and even accomodated my particular special requests. This is my sevice shop for as long as I have my VW, and will probably be where I get my next one! More

Great experience, however I was disappointed that tires were not balanced during rotation. I feel that should have been asked or automatically done. Come back, charged again but no further issues. were not balanced during rotation. I feel that should have been asked or automatically done. Come back, charged again but no further issues. More

Very friendly and efficient service. Both sales and service experience has been wonderful. I would definitely refer this dealership to family and friends who are interested in a vehicle service experience has been wonderful. I would definitely refer this dealership to family and friends who are interested in a vehicle More

I was impressed with the Informative, responsiveness and politeness of the service folks. I was a bit concerned at first since the name change but I am no longer. The service remains A-1. politeness of the service folks. I was a bit concerned at first since the name change but I am no longer. The service remains A-1. More

Good Dealer to do business with. Prices were fair and reasonable, along with good finance rates. The car could have been better prepped before delivery, but I would recommend to others. reasonable, along with good finance rates. The car could have been better prepped before delivery, but I would recommend to others. More

The dealership was sold and I was wary of the new inert ship as the old owners were awesome. City maintains the level of service and quality you should expect when buying or servicing a Volkswagen. ship as the old owners were awesome. City maintains the level of service and quality you should expect when buying or servicing a Volkswagen. More

Not happy with diag and recommend when the check eng light wasn’t on and was asked in history to call me before doing any work if it was not covered under warranty. And to replace coils because they are light wasn’t on and was asked in history to call me before doing any work if it was not covered under warranty. And to replace coils because they are aged. Is not properly diagnosing vehicke. Just a guess at that point and to be charged with no issue. More

Great dealership. On my 4th car with you guys and Eric Davidson has made the process very quick and pleasant each time! Highly recommend them, in fact I already have! Davidson has made the process very quick and pleasant each time! Highly recommend them, in fact I already have! More

Great service - went right in at scheduled time and appointment took as long as promised. Dealership clean, safety with social distancing and masking. Same as prior experience. appointment took as long as promised. Dealership clean, safety with social distancing and masking. Same as prior experience. More

Everyone was very attentive and acted genuinely concerned with our experience on 2.27.21, was there for an oil change but found out wasn't needed and Service explained why, thank you! with our experience on 2.27.21, was there for an oil change but found out wasn't needed and Service explained why, thank you! More