City Volkswagen of Highland - Service Center

Always great service, attention to detail and friendly staff. I drive specifically to this dealer for my service for these reasons and plan to keep doing so. staff. I drive specifically to this dealer for my service for these reasons and plan to keep doing so. More

Although my services took much longer than reported, Alexis kept me informed on where the staff was in the process. She was very friendly and professional. Alexis kept me informed on where the staff was in the process. She was very friendly and professional. More

Great experience, however I was disappointed that tires were not balanced during rotation. I feel that should have been asked or automatically done. Come back, charged again but no further issues. were not balanced during rotation. I feel that should have been asked or automatically done. Come back, charged again but no further issues. More

Never looked at my front tire.The car wash was bad. I was hoping with new ownership the service would have been better. I guess I will just drive to Pugi where I bought the car. hoping with new ownership the service would have been better. I guess I will just drive to Pugi where I bought the car. More

I had a great experience servicing my sportwagen at City Volkswagen. Rebecca took care of me and was pleasant and knowledgeable. She got me a 50k service quickly and efficiently and even accomodated my pa Volkswagen. Rebecca took care of me and was pleasant and knowledgeable. She got me a 50k service quickly and efficiently and even accomodated my particular special requests. This is my sevice shop for as long as I have my VW, and will probably be where I get my next one! More

Very friendly and efficient service. Both sales and service experience has been wonderful. I would definitely refer this dealership to family and friends who are interested in a vehicle service experience has been wonderful. I would definitely refer this dealership to family and friends who are interested in a vehicle More

I was impressed with the Informative, responsiveness and politeness of the service folks. I was a bit concerned at first since the name change but I am no longer. The service remains A-1. politeness of the service folks. I was a bit concerned at first since the name change but I am no longer. The service remains A-1. More

They are very friendly and professionell. I can only recommend this dealership for buying a new or used Volkswagen as well as for servicing your car. recommend this dealership for buying a new or used Volkswagen as well as for servicing your car. More

The building was clean, staff friendly and overall good experience. The wait time is a bit much, but it’s because the VW team is doing the best oil change ever! Right?! experience. The wait time is a bit much, but it’s because the VW team is doing the best oil change ever! Right?! More

The staff is always so friendly and attentive. I have been so happy with the service levels of all of their reps and am so happy I purchased our car from them! been so happy with the service levels of all of their reps and am so happy I purchased our car from them! More