City Volkswagen of Evanston - Service Center

Very satisfied customer I am very satisfied with Terrance, the gentleman that assisted me in setting up the needed mechanical work. Also the mechanic that worked was very tho I am very satisfied with Terrance, the gentleman that assisted me in setting up the needed mechanical work. Also the mechanic that worked was very thorough and did an excellent job. More

good experience VW Passat brought in for service with all scheduled maintenance done in acceptable manner and on time. Also purchased a used VW Beetle with help from VW Passat brought in for service with all scheduled maintenance done in acceptable manner and on time. Also purchased a used VW Beetle with help from Narcis, Jackie and Lewis. More

Simply awesome! Scheduling service appointment was really quick and accommodating, work was done on time and I was on the road same day. Kudos to Adam Findley and Mar Scheduling service appointment was really quick and accommodating, work was done on time and I was on the road same day. Kudos to Adam Findley and Marat Kafizov! More

always a good experience the service people at autobarn are always very knowledgable and helpful. I would recommend them to anyone. I've been going there for years and have the service people at autobarn are always very knowledgable and helpful. I would recommend them to anyone. I've been going there for years and have always had a good experience. More

Went the extra mile without asking I was very happy with the service. I came in for a recall and they went above and beyond for me. My bumper was hanging from and accident I had and the I was very happy with the service. I came in for a recall and they went above and beyond for me. My bumper was hanging from and accident I had and they fixed it for me without me asking. They also ran my car through the carwash before I picked up. Very satisfied More

Excellent work and quiick I had my 2007 VW EOS in for "engine light" which turned out to be corroded spark plugs and some surrounding mechanicals. I also had a headlight out. I had my 2007 VW EOS in for "engine light" which turned out to be corroded spark plugs and some surrounding mechanicals. I also had a headlight out. They quickly performed the fix for both and the Invoice was reasonable. I will definitely take my EOS back if any problems arise. More

Excellent The advisors were friendly, knowledgeable and showed genuine concern for.my car. They remembered my old.car and the times I had been there previous o The advisors were friendly, knowledgeable and showed genuine concern for.my car. They remembered my old.car and the times I had been there previous over the past 10 years. More

great service I came in for the 20000 miles service and was told it would take about 2 hours. So I walked to cafe Coralie to get some breakfast. I had barely finish I came in for the 20000 miles service and was told it would take about 2 hours. So I walked to cafe Coralie to get some breakfast. I had barely finished when I got the text that the car was ready. When I arrived a service rep other than the one I dealt with when coming in finished the paper work in like less than a minute and directed me to my car, where a worker held the door open for me. This was swift and courteous service. More

Positive. The service department is efficient, friendly and has a great waiting room (and shuttle service for a long wait). I would prefer not to need them, bu The service department is efficient, friendly and has a great waiting room (and shuttle service for a long wait). I would prefer not to need them, but when I do it is a good experience. More

Perfect service! It is very reassuring to drive in to Autobarn and have people remember you. Plus, I am more than pleased with the service. Helen Moag It is very reassuring to drive in to Autobarn and have people remember you. Plus, I am more than pleased with the service. Helen Moag More