City Volkswagen of Evanston - Service Center

Fast and convenient I made a reservation before I arrived. So I just walked in and waited. The whole process costs me about two hours to finished. It’s still faster than I made a reservation before I arrived. So I just walked in and waited. The whole process costs me about two hours to finished. It’s still faster than I thought. More

Great service- Fast and easy Had my touareg in for routine winter service. Swapping tires and an oil change. Had warning light on and they resolved issue without a delay and made Had my touareg in for routine winter service. Swapping tires and an oil change. Had warning light on and they resolved issue without a delay and made sure the car was safe and secure for my family. Car was returned cleaned and and in perfect shape. More

Great car care My recent service at the Autobarn VW service center was efficient - they serviced the car in less time than promised. The staff was helpful and friend My recent service at the Autobarn VW service center was efficient - they serviced the car in less time than promised. The staff was helpful and friendly. And they helped by honoring coupons. More

Great personalized service I purchased my Tiguan about three years ago, the advice from my sales team, I have had a couple service advisors and this latest trip for a recall at I purchased my Tiguan about three years ago, the advice from my sales team, I have had a couple service advisors and this latest trip for a recall at Evanston was by far the best. Brayner was the best! My work was completed within the quoted timeframe and successfully. Overall a great experience. More

Dealt with Carvana like a boss I bought my 2016 Golf GTI from Carvana a little over a month ago with almost 20,000 miles on it. Once it was delivered, I decided to go in for the 20k I bought my 2016 Golf GTI from Carvana a little over a month ago with almost 20,000 miles on it. Once it was delivered, I decided to go in for the 20k tune-up a little early. The folks at the Autobarn not only found a major problem with the engine, they also diagnosed a problem with the aftermarket sports package on the vehicle. Carvana uses a 3rd party for insurance claims, and the Autobarn dealt with them like a boss. They kept me up-to-date and well-informed throughout the whole process, and even gave me a few pointers on dealing with the insurance company. Great service, great advice. More

Great Very professional service, very friendly always keep me informed .always know when I’m here the job will get done properly. Keep up the good work Very professional service, very friendly always keep me informed .always know when I’m here the job will get done properly. Keep up the good work More

Very good They explain everything wrong that was happening to the care and they give you very good high service. And they bring back your car in good condition. They explain everything wrong that was happening to the care and they give you very good high service. And they bring back your car in good condition. More

Seamless Always a wonderful experience at VW Evanston. Fast and Efficient as always. Braner as usual makes you feel like family. Actually like a brother to b Always a wonderful experience at VW Evanston. Fast and Efficient as always. Braner as usual makes you feel like family. Actually like a brother to be quite honest. Very knowledgeable and caring. More

Golf GTI Recall Great service, Great advice! Car checked thoroughly and fixes done in timely manner! Great recommendation for rim fixing and resurfacing! Very much Great service, Great advice! Car checked thoroughly and fixes done in timely manner! Great recommendation for rim fixing and resurfacing! Very much appreciated ! Thank you More