City Volkswagen of Evanston
Evanston, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,293 reviews
Great selection and respectful agents I was able to call ahead and have the car ready to test drive. The agent was very informative and patient. I have no issue referring friends to this d I was able to call ahead and have the car ready to test drive. The agent was very informative and patient. I have no issue referring friends to this dealer for a car. More
Great salesman! I moved to Chicago from the east coast and needed a car fairly quickly. Walked into the VW autobarn on a Wednesday evening to look at a 2015 golf. Ma I moved to Chicago from the east coast and needed a car fairly quickly. Walked into the VW autobarn on a Wednesday evening to look at a 2015 golf. Matt Solotaire, our salesperson was not only very enthusiastic but also super knowledgeable about the features of what ended up being my Golf as well of the rest of the certified preowned cars they had on the lot. The next night he was very patient to work out a deal with my husband and I, even though my husband thinks he's quite the salesman himself. Would recommend Matt to anyone! More
Bought Audi A8 L on the internet These guys are terrific. I found a gorgeous low mileage Audi A8 on Internet. Only problem is I live in Atlanta and they're in Chicago and was out of t These guys are terrific. I found a gorgeous low mileage Audi A8 on Internet. Only problem is I live in Atlanta and they're in Chicago and was out of the country when I found the car. I must have called or emailed 8 or 10 times with questions and checking on the Audi. They had no idea if I was the real deal or not, but were polite and thorough and answered every question promptly. If my contact guy wasn't there I got handed to another manager who was knowledgeable of my case. Zero pressure at any point. Just helpful people. Yesterday I flew in, picked up the car and drove to Atlanta. The manager Ben even stepped out in the street and stopped traffic for me to pull out of the parking lot. More
New Car with Ease The guys at autobarn made buying a car far more enjoyable than I thought being patient with me as I test drove 3 cars and then sitting down to lay all The guys at autobarn made buying a car far more enjoyable than I thought being patient with me as I test drove 3 cars and then sitting down to lay all of the details out with me. Would definitely recommend to anyone looking to get a quality car. Matt Solotaire was very helpful and would definitely buy a car from here again. More
Very satisfied with buying experience! Ben was a very knowledgeable and helpful salesman for my Nissan Rogue. I really appreciated his professionalism. He made sure I had everything I neede Ben was a very knowledgeable and helpful salesman for my Nissan Rogue. I really appreciated his professionalism. He made sure I had everything I needed/wanted before leaving the dealership. Ben did a great job following up after my purchase as well. Great overall experience! More
Got a good deal on a new Tiguan. We dealt with Matt Solotaire and he was very professional and knowledgeable about the model that we were interested in. He promptly recommended a veh We dealt with Matt Solotaire and he was very professional and knowledgeable about the model that we were interested in. He promptly recommended a vehicle that we felt very good about. We had the intention to purchase the vehicle on our first visit but ended up walking out. We went back the next day and got a good deal on a new Tiguan. One advice car shoppers should take note of is to make sure they utilize all available resources on the internet and arrive on a price that they feel comfortable about. This dealership will work with you to get you a bargain! And again, the staff was very courteous and knowledgeable about their vehicles. Will definitely do business again. More
Friendly & efficient service when purchasing my used Audi Ben Stewart was a very knowledgeable and helpful salesman for my Audi, even though it was a VW dealership. Tom Bronny was extremely quick & efficient Ben Stewart was a very knowledgeable and helpful salesman for my Audi, even though it was a VW dealership. Tom Bronny was extremely quick & efficient with the paperwork. I really appreciated their professionalism, as well as the young lady in the reception area. Ben has also been very kind to answer my questions that came up AFTER my purchase. Great team!! More
Just Been Wowed! The Team at The Autobarn Volkswagen of Evanston took care of me better than family. Ben my salesman knew everything about the car I asked (service int The Team at The Autobarn Volkswagen of Evanston took care of me better than family. Ben my salesman knew everything about the car I asked (service intervals, car features, etc...). When I arranged to see the car the first time, he had it washed and ready to test drive, on time! He was keen on following up without being a pest. Let me know when he would be there and when he was off. Vic the Sales Manager called me to make sure I was happy with everything. Some extras that I had negotiated in the transaction were delivered with a smile. Got a great price on my trade in too. I am the proud owner of an S5 Audi convertible, in time to start the spring fun. One more thing, I got an OUTSTANDING DEAL! More
absolutely blown away I came in for just an oil change, but my 2004 Jetta needed so much more. Soon I realized that the cost to fix it was more then the car is worth. Pier I came in for just an oil change, but my 2004 Jetta needed so much more. Soon I realized that the cost to fix it was more then the car is worth. Pierre has been helping me for the last 3 hours to find me the right car. Not just a sale, but a car that was important for me. After several tries in the financial department, he was able to get me an amazing car that was REALISTIC to what i could honestly afford..thank u?? More
Thank You Matt Matt Solotaire made what is traditionally a rough experience enjoyable. He answered our questions and handled our concerns with the utmost professiona Matt Solotaire made what is traditionally a rough experience enjoyable. He answered our questions and handled our concerns with the utmost professionalism. The dealership staff in general are kind and helpful. Thank you! I will be back and absolutely recommend Autobarn. More