City Volkswagen of Chicago - Service Center

Light on M.I.L on dashboard - catalyctic converter problem Adam Findley was great & very helpful. My impression of him is that not only is he knowledgeable, he is very honest & trustworthy so unlike some car s Adam Findley was great & very helpful. My impression of him is that not only is he knowledgeable, he is very honest & trustworthy so unlike some car shop service people. More

Service of 2012 Golf It was a pleasure to work with Kate Lech in resolving my tire issue. Service was fast and courteous. Price was less than expected. Waiting room is ver It was a pleasure to work with Kate Lech in resolving my tire issue. Service was fast and courteous. Price was less than expected. Waiting room is very comfortable. More

Friendly Service I came in this week to get an oil change for my car. Adam was really nice & helpful to work with. I felt confident that my car was in good hands! I came in this week to get an oil change for my car. Adam was really nice & helpful to work with. I felt confident that my car was in good hands! More

Service check From the moment I walked in to the moment I walked out Victora Lopez provided me with the highest level of assistance that was kind, caring and excell From the moment I walked in to the moment I walked out Victora Lopez provided me with the highest level of assistance that was kind, caring and excellent. Thanks! More

Conrad Swiatkowski Conrad is very professional and always very helpful. He simply is the best and I will always try to work with him whenever possible for getting my ca Conrad is very professional and always very helpful. He simply is the best and I will always try to work with him whenever possible for getting my car serviced. More

Autobarn City Volkswagen a great place to have car serviced Great job on the new waiting area and as usual excellent customer service, excellent workmanship, Always look forward to seeing Conrad Swiatkowski he Great job on the new waiting area and as usual excellent customer service, excellent workmanship, Always look forward to seeing Conrad Swiatkowski he gives me the a good understanding of the work to be done, how long, and approximate cost, Real pleased with the service at Autobarn V W. and will continue to have all my service done here. Peter McKatten 2010 Jetta and love it. More

Excellent, as usual We continue to bring our vehicles here, thanks to the excellent customer service and fine work. Superior help from Kate Dziekan. The new lounge is gre We continue to bring our vehicles here, thanks to the excellent customer service and fine work. Superior help from Kate Dziekan. The new lounge is great. More

Excellent Good costumer service,Bobby was helpful as allways,as long as i drive volkswagens this is the dealership i m working with,knowledge,price,shuttle serv Good costumer service,Bobby was helpful as allways,as long as i drive volkswagens this is the dealership i m working with,knowledge,price,shuttle service,etc.. Overall great experience More

I will never buy vw again I hava vw passat 2013 and when i purchase the car the sell person add all good can sell me and told me i am covered, My check engine light turn on whe I hava vw passat 2013 and when i purchase the car the sell person add all good can sell me and told me i am covered, My check engine light turn on when had 10k miles on car. For the next 30K its been on and off. When my car was 42k Miles finally they found the problem. $250 deduct. for my extendet warranty for sensor that cost $60 in parts store and $150 for check engine light check that is free in most parts stores. I try to cancel my extended warranty but VW never return my calls. I left the 4 massages. Also they change their policy i have to fix my car in the dealer i purchase the car from not the one next to my house in order my extended warranty to be valid. I had 7 new VW cars but i will never going to buy VW again. This Dealer had poor service. More

Awesome!! Great experience. Bobby Koziol was professional and friendly. Love the new customer lounge. Can't wait until they expand showroom. BTW, the black on b Great experience. Bobby Koziol was professional and friendly. Love the new customer lounge. Can't wait until they expand showroom. BTW, the black on black GTI in the showroom was badass!! More