City Volkswagen of Chicago - Service Center

Autobarn City Volkswagen a great place to have car serviced Great job on the new waiting area and as usual excellent customer service, excellent workmanship, Always look forward to seeing Conrad Swiatkowski he Great job on the new waiting area and as usual excellent customer service, excellent workmanship, Always look forward to seeing Conrad Swiatkowski he gives me the a good understanding of the work to be done, how long, and approximate cost, Real pleased with the service at Autobarn V W. and will continue to have all my service done here. Peter McKatten 2010 Jetta and love it. More

Excellent, as usual We continue to bring our vehicles here, thanks to the excellent customer service and fine work. Superior help from Kate Dziekan. The new lounge is gre We continue to bring our vehicles here, thanks to the excellent customer service and fine work. Superior help from Kate Dziekan. The new lounge is great. More

Excellent Good costumer service,Bobby was helpful as allways,as long as i drive volkswagens this is the dealership i m working with,knowledge,price,shuttle serv Good costumer service,Bobby was helpful as allways,as long as i drive volkswagens this is the dealership i m working with,knowledge,price,shuttle service,etc.. Overall great experience More

I will never buy vw again I hava vw passat 2013 and when i purchase the car the sell person add all good can sell me and told me i am covered, My check engine light turn on whe I hava vw passat 2013 and when i purchase the car the sell person add all good can sell me and told me i am covered, My check engine light turn on when had 10k miles on car. For the next 30K its been on and off. When my car was 42k Miles finally they found the problem. $250 deduct. for my extendet warranty for sensor that cost $60 in parts store and $150 for check engine light check that is free in most parts stores. I try to cancel my extended warranty but VW never return my calls. I left the 4 massages. Also they change their policy i have to fix my car in the dealer i purchase the car from not the one next to my house in order my extended warranty to be valid. I had 7 new VW cars but i will never going to buy VW again. This Dealer had poor service. More

Awesome!! Great experience. Bobby Koziol was professional and friendly. Love the new customer lounge. Can't wait until they expand showroom. BTW, the black on b Great experience. Bobby Koziol was professional and friendly. Love the new customer lounge. Can't wait until they expand showroom. BTW, the black on black GTI in the showroom was badass!! More

Went above and beyond excellent customer service, excellent workmanship and always finished with a clean car. Great experience with Conrad Swiatkowski and Autobarn V W. Veh excellent customer service, excellent workmanship and always finished with a clean car. Great experience with Conrad Swiatkowski and Autobarn V W. Vehicle completed on time as promised. I will have all my service done here. More

2010 VW CC 2.0T After having the clutch assembly, flywheel, and clutch master cylinder replaced at Fletcher Jones I never wanted to take my car to a dealership for an After having the clutch assembly, flywheel, and clutch master cylinder replaced at Fletcher Jones I never wanted to take my car to a dealership for anything whatsoever. The fact is with newer cars, especially German, no one knows them better than the dealers. AutoBarn City Volkwagen is by far a better experience. They competitively price their service and offer the same professional and courteous service as FJ VW without a "hand in your pocket". Additionally, at AB I was able to speak with the mechanic about the work as well as Conrad, who was able to explain knowledgably the deatails of the repair and why what needed to be done. I had my car in and out in one day knowing exactly what was done. After having FJ work on my car for 21 days, I didn't get much better prices at all, nor was it easy to be able to speak with someone who could competently explain the details of the repair. I would suggest to anyone in the Chicagoland area with a VW to take it to AutoBarn for their service less they have a family friend mechanic. More

Excellent customer service I maintenance my car at the Autobarn dealership since I bought my car in 2007. The main reason I continue to go there is because of Conrad Swiatkowsk I maintenance my car at the Autobarn dealership since I bought my car in 2007. The main reason I continue to go there is because of Conrad Swiatkowski. He has always been very helpful and honest with the maintainance and repairs I need. He is very professional and friendly. Thank you Conrad for all your help. More

Excellent Service and Service Rep. I have been going to this dealer for many years and have had an excellent experience with the dealer and service representative. Conrad Swiatkowski e I have been going to this dealer for many years and have had an excellent experience with the dealer and service representative. Conrad Swiatkowski explains the work that has to be done thoroughly and doesn't try to get things fix when it is not necessary. I always appreciate his honesty and quick service. This is why I don't mind driving to Autobarn City Volkswagen. More

excellent and honest service I would certainly recommend this location to anyone confidently as the service technicians are very honest . They advised me to get done only neccessa I would certainly recommend this location to anyone confidently as the service technicians are very honest . They advised me to get done only neccessary things that were needed unlike the other dealers try to rip you. More