City Volkswagen of Chicago - Service Center

Great Service The service was great from making the appointment to getting everything done at a good price. Also, working with Javier Degante was wonderful. I woul The service was great from making the appointment to getting everything done at a good price. Also, working with Javier Degante was wonderful. I would highly recommend The Autobarn City Volkswagen. More

Best service anywhere I’ve been going here since 2012 even though there are other authorized service centers that are closer I love the service I get here. Justin even take I’ve been going here since 2012 even though there are other authorized service centers that are closer I love the service I get here. Justin even takes off services that he thinks are frivolous from my regular maintenance. My next car will be a VW just so I xan keep coming here. More

My blood pressure went up 200!!! Terribly bad service is deceiving the clients with a forced diagnostic that is not necessary neither requested by the client, then when you claim they Terribly bad service is deceiving the clients with a forced diagnostic that is not necessary neither requested by the client, then when you claim they tell you that they going to credit these $ 150,00 of this money if you complete the labor for the replacement in the first hour but at the end they put you another extra time to get back the money of the required not neither requested diagnose. they wanted to charge me $ 643.00 for a seat heater module 5k0 959 772 and a total of 20 total minutes of labor I refused to pay the extra hour I did the swap part in minute only. The diagnose it was not relative to my defect with the heater on the seat only the multimeter was used and alone I take him/her a 15 total minutes for the checkup.on faulty part. More

excellent my wife and i bought two cars here... ricky took care of us .. he is kind and patient ... explained everything perfectly and was always there for any my wife and i bought two cars here... ricky took care of us .. he is kind and patient ... explained everything perfectly and was always there for any questions... More

Very good Excellent service.evrything according to promised time and providing good explanations about the small problem on the car. As usual excellent customer Excellent service.evrything according to promised time and providing good explanations about the small problem on the car. As usual excellent customer service. Highly recommended. More

Service is always outstanding I’ve been bringing my car to this dealership for well over 10 years and have never been disappointed. I recently had to have extensive work done and, I’ve been bringing my car to this dealership for well over 10 years and have never been disappointed. I recently had to have extensive work done and, as always, Jason Riforgiato took great care of me. I love my car and I wouldn’t go anywhere else to have it serviced. More

Great service experience. The service center was friendly and efficient. They kept me informed and accurately estimated the time it would take. The waiting area was pleasant an The service center was friendly and efficient. They kept me informed and accurately estimated the time it would take. The waiting area was pleasant and well stocked. More

Great service experience I will only take my car to Justin Russo and City VW for my service needs as Justin took real good care of me last minute even though he was busy. I re I will only take my car to Justin Russo and City VW for my service needs as Justin took real good care of me last minute even though he was busy. I really appreciate the great work and a very good experience by far! More

Excellent service Great customer service,help me with my car,and fixed the problem,I’m happy with the service and results,I recommend autobarn city to everybody!👍 Great customer service,help me with my car,and fixed the problem,I’m happy with the service and results,I recommend autobarn city to everybody!👍 More