
City Mitsubishi
Jacksonville, FL
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We had an awesome experience buying a car. Everyone throughout the whole process was so professional and just made it effortless. Highly recommend, we will be back. throughout the whole process was so professional and just made it effortless. Highly recommend, we will be back. More
Excellence all under one roof!!! From cars to staff to financing!! This is an example of a great dealership!!!ease of shopping turned into buying!!!! See them for your next vehicle !! financing!! This is an example of a great dealership!!!ease of shopping turned into buying!!!! See them for your next vehicle !! More
Would not honor advertised price, even when offered CASH. Made promises to fix minor cosmetic issues after we purchased, won’t return my phone calls. Made promises to fix minor cosmetic issues after we purchased, won’t return my phone calls. More
4 day after buying my care there were issues I was looking for a larger car to better transport my handicap mom. I thought I had found the perfect car. A Kia Sorento with lots of room for her. T I was looking for a larger car to better transport my handicap mom. I thought I had found the perfect car. A Kia Sorento with lots of room for her. There were some cosmetic issues that the dealer agreed to fix. Made promises about replacing an armrest, getting floor mats and having a 2nd key made. No mention of engine problems at all. Car has a check engine light on 4 days from the dealership! They are now wanting to trade out not fixing the arm rest, not providing the floor mats and not giving a second key to repair the check engine light. We own a Mitsubishi and have had our car serviced there before and thought they could be trusted, What a joke! I wish I had done more research and read some of these reviews. What kind of dealership thinks it okay to have a check engine light come on four days into ownership and not take responsibility and fix the problem. Lesson learned the hard way! If you work hard and expect to be treated fairly you won't find that at City Mitsubishi, Please buy your car somewhere else and don't give these dishonest folks any of your money. They'll be cooperative and negotiable to make the sale but it ends there. Now we are stuck with a check engine light on and an uneasy feeling about our cars dependability and it leaving me and my handicapped mom stranded on the side of the road. Way to go City! I hope you feel comfortable treating your customers this way. More
Failed to disclose an issue with the electrical connector for lights. Avoid. Been dealing with them for 3 months to correct, just promises to get back with a solution followed by excuses for lights. Avoid. Been dealing with them for 3 months to correct, just promises to get back with a solution followed by excuses More
Disappointed - Rude Manager They tried to sell me a convertible that had either been submerged or left in the rain with the top down, would not accept a valid check, and the mana They tried to sell me a convertible that had either been submerged or left in the rain with the top down, would not accept a valid check, and the manager (not salesman Charlie) attempted to shame me talking loudly in front of other customers about my finances. Truly bad salesmanship and manners. More
Director of sales said they like to sell cheap cars The salesman acknowledged that something was funny with brakes. Said no problem to getting it resolved, but it was not in writing. Kahn and sonny are The salesman acknowledged that something was funny with brakes. Said no problem to getting it resolved, but it was not in writing. Kahn and sonny are whiners about profit then expect you to not have concerns. They want me to pay $300 for new brakes on a car I haven’t even made a payment on. He said that he would have the salesman pay for the brakes before the dealership. What a snake. More
Outstanding Buying Experience We thoroughly enjoyed working with RJ! Such a nice guy and super knowledgeable about the many available brands and models. City's inventory variety is We thoroughly enjoyed working with RJ! Such a nice guy and super knowledgeable about the many available brands and models. City's inventory variety is exceptional. Working through the negotiation process was painless. We felt like they put tangible effort toward coming to a mutually agreeable deal, in comparison to experiences while shopping at several other dealerships. We love our new-to-us red 2015 328i. Thank you, RJ! More
Thieves and Liars If you’re looking for a luxury pre-owned vehicle, AVOID!!! CITY MITSUBISHI "Thieves and Liars" Check all the bad reviews they received it is for a goo If you’re looking for a luxury pre-owned vehicle, AVOID!!! CITY MITSUBISHI "Thieves and Liars" Check all the bad reviews they received it is for a good reason; THIEVES and LIARS. More
Amani, was great We bought our Tesla with Amani’s help she was great to work with. She answered all our questions, and was very professional. My wife and I would recom We bought our Tesla with Amani’s help she was great to work with. She answered all our questions, and was very professional. My wife and I would recommend her. More