City Mitsubishi
Jacksonville, FL
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4 day after buying my care there were issues I was looking for a larger car to better transport my handicap mom. I thought I had found the perfect car. A Kia Sorento with lots of room for her. T I was looking for a larger car to better transport my handicap mom. I thought I had found the perfect car. A Kia Sorento with lots of room for her. There were some cosmetic issues that the dealer agreed to fix. Made promises about replacing an armrest, getting floor mats and having a 2nd key made. No mention of engine problems at all. Car has a check engine light on 4 days from the dealership! They are now wanting to trade out not fixing the arm rest, not providing the floor mats and not giving a second key to repair the check engine light. We own a Mitsubishi and have had our car serviced there before and thought they could be trusted, What a joke! I wish I had done more research and read some of these reviews. What kind of dealership thinks it okay to have a check engine light come on four days into ownership and not take responsibility and fix the problem. Lesson learned the hard way! If you work hard and expect to be treated fairly you won't find that at City Mitsubishi, Please buy your car somewhere else and don't give these dishonest folks any of your money. They'll be cooperative and negotiable to make the sale but it ends there. Now we are stuck with a check engine light on and an uneasy feeling about our cars dependability and it leaving me and my handicapped mom stranded on the side of the road. Way to go City! I hope you feel comfortable treating your customers this way. More
Failed to disclose an issue with the electrical connector for lights. Avoid. Been dealing with them for 3 months to correct, just promises to get back with a solution followed by excuses for lights. Avoid. Been dealing with them for 3 months to correct, just promises to get back with a solution followed by excuses More
Disappointed - Rude Manager They tried to sell me a convertible that had either been submerged or left in the rain with the top down, would not accept a valid check, and the mana They tried to sell me a convertible that had either been submerged or left in the rain with the top down, would not accept a valid check, and the manager (not salesman Charlie) attempted to shame me talking loudly in front of other customers about my finances. Truly bad salesmanship and manners. More
Director of sales said they like to sell cheap cars The salesman acknowledged that something was funny with brakes. Said no problem to getting it resolved, but it was not in writing. Kahn and sonny are The salesman acknowledged that something was funny with brakes. Said no problem to getting it resolved, but it was not in writing. Kahn and sonny are whiners about profit then expect you to not have concerns. They want me to pay $300 for new brakes on a car I haven’t even made a payment on. He said that he would have the salesman pay for the brakes before the dealership. What a snake. More
Outstanding Buying Experience We thoroughly enjoyed working with RJ! Such a nice guy and super knowledgeable about the many available brands and models. City's inventory variety is We thoroughly enjoyed working with RJ! Such a nice guy and super knowledgeable about the many available brands and models. City's inventory variety is exceptional. Working through the negotiation process was painless. We felt like they put tangible effort toward coming to a mutually agreeable deal, in comparison to experiences while shopping at several other dealerships. We love our new-to-us red 2015 328i. Thank you, RJ! More
Thieves and Liars If you’re looking for a luxury pre-owned vehicle, AVOID!!! CITY MITSUBISHI "Thieves and Liars" Check all the bad reviews they received it is for a goo If you’re looking for a luxury pre-owned vehicle, AVOID!!! CITY MITSUBISHI "Thieves and Liars" Check all the bad reviews they received it is for a good reason; THIEVES and LIARS. More
Amani, was great We bought our Tesla with Amani’s help she was great to work with. She answered all our questions, and was very professional. My wife and I would recom We bought our Tesla with Amani’s help she was great to work with. She answered all our questions, and was very professional. My wife and I would recommend her. More
Rip Off Artists I bought a 2011 BMW X5 with low miles but come to find out the motor was involved in a class action lawsuit suit and needed to be replaced. Lucky for I bought a 2011 BMW X5 with low miles but come to find out the motor was involved in a class action lawsuit suit and needed to be replaced. Lucky for me the class action is paying for 85% of the replacement but these slime xxxxx won't even pay for the other 15%. I even bought an extended warranty through them and they won't pay either. I'm suing the xxxxxxxx. Looking for a good lawyer now. More
Professional and very very helpful I have been searching for a cadillac ATS and wanting it shipped across US ( I live in Portland, OR area). Had many questions and requests and Jasmine I have been searching for a cadillac ATS and wanting it shipped across US ( I live in Portland, OR area). Had many questions and requests and Jasmine Burnes went above and beyond to help me. You can feel very comfortable that they are working for you. Keep up the great work More
SHOP HERE!! If you’re looking for a luxury pre-owned vehicle, make CITY MITSUBISHI your FIRST and LAST STOP!! From the impressive line of vehicles to the fri If you’re looking for a luxury pre-owned vehicle, make CITY MITSUBISHI your FIRST and LAST STOP!! From the impressive line of vehicles to the friendly, professional & knowledgeable staff ready to help, you’ll be pleasantly surprised. Our salesperson, Daniel, could not have been more accommodating. He listened, made suggestions & ultimately matched us with a beautiful vehicle that matched our criteria. The process was enjoyable & handled in a prompt & courteous manner by all involved. Will DEFINITELY refer CITY MITSUBISHI, DANIEL, RAY & CHRIS to our friends & relatives. More