City Mitsubishi

Went to look at a car I saw online after calling to make sure it was still on the lot and drove down and was not disappointed! I love my new car and the sales team was very friendly. I did however see that sure it was still on the lot and drove down and was not disappointed! I love my new car and the sales team was very friendly. I did however see that they ran my credit way more times than they should have but all in all I’m very pleased. More

I must say I’m very disappointed with this dealership. My 19 year old son purchased a vehicle and the next day he realized he didn’t make the best decision. I called to see if they offered a 3 day return My 19 year old son purchased a vehicle and the next day he realized he didn’t make the best decision. I called to see if they offered a 3 day return like I saw on the website and they said yes. He and his brother went in 48 hours after the purchase to itemized the 3 day return policy but instead was refused. The managers kicked them off the property after they asked if they needed to get a lawyer involved. I went up there after hearing what happened to thinking maybe an adult coming in they would honor their word on the 3 day return. I walked and asked the sales rep if all deals were final and he said they have a 3 day return policy. They instead said they would work with our son to help him trade out with something else instead. They wouldn’t let him do this through the weekend but instead had to wait till Monday where we both had to take off work to get him into something other than a BMW. When we were navigating through the pricing of the trade, I kept asking why they were charging him certain items all over again for a trade out and why there was a $2000 difference which I later realized was negative equity of this trade out. The manager got irritated with my questions becoming very rude, non professional and flat out disrespectful. He says to us, “when an adult makes a decision he needs to learn to deal with his consequences instead of someone rescuing him.” Needless to say we left before I lost my dignity and get kicked off the property. Definitely a very hard lesson to learn but I’m betting he will never make a mistake like that again. Go to another dealership. Their cars aren’t even that good. Every car tested either had water in the trunk, rotten or flat tires, rattling noises in the engine, or bad chipped and dents with rust for only 1 year old vehicles. More

GET YOUR OWN INSPECTION!!!! Was sold a vehicle that didn’t have operating cruise control from a non-reported accident that wasn’t disclosed prior to purchase although the extended warranty company was didn’t have operating cruise control from a non-reported accident that wasn’t disclosed prior to purchase although the extended warranty company was aware. After having the car inspected by a local Ford dealer they made me aware this should have been recognized and/or corrected before listing it for sale. They will also sell you an extended warranty that does not cover the things you are told. Don’t trust them or their vehicle carfax. After 2 months of disputes they told me to use my car insurance to fix this issue they failed to fix it mention before listing the vehicle. PLEASE BEWARE!! More

they provided great service at first, until now two months after i purchased a car. they encouraged me to overestimate my payoff on my trade in, assuring me they’d refund me any overage. now i can’t months after i purchased a car. they encouraged me to overestimate my payoff on my trade in, assuring me they’d refund me any overage. now i can’t get them to answer me. have tried contacting them almost 10 times now, over call, text, email, facebook, everything More

These idiots popped our credit score 17, SEVENTEEN!!! Times to get financing in place for a 2011 corvette. We drove from Huntsville Alabama but not before putting a deposit down and coordinating specific Times to get financing in place for a 2011 corvette. We drove from Huntsville Alabama but not before putting a deposit down and coordinating specifics. We got there as arranged and no one had any idea of us, the car had flat bald tires, fluids hadn’t even been checked. They continue to email us, asking if we are happy with our transaction. We went with Carvana and had an absolutely flawless transaction. Couldn’t recommend Carvana enough! Check them out, not city Mitsubishi. City Mitsubishi are NOT to be trusted. More

Run from this dealership. Bought a used car for my Run from this dealership. Bought a used car for my college daughter. Go to pick up a week later and they never changed the oil, cabin filter or deta Run from this dealership. Bought a used car for my college daughter. Go to pick up a week later and they never changed the oil, cabin filter or detailed the car. The next day the car smelled like garbage inside. Took it back and they did perform the service. Sends it to detailing and they bring it out and never even wiped the inside of the windows down. Sales manager then hands me $40 to take it to a car wash to get it cleaned. Now think about that. You buy a vehicle and they couldn’t even detail the car. Run and I mean run from this place. What a horrible experience for a dealership. More

Was looking for a car for my daughter. Found a 2021 outlander sport that she fell in love with. Our sales consultant Christopher was great he really knows his stuff. outlander sport that she fell in love with. Our sales consultant Christopher was great he really knows his stuff. More

Terrible service, seller David extreme ill will. They made me travel 4 hours and hadn't even consulted our bank. We warn you about the distance, a great disrespect. Tonder manager too, they didn't give u made me travel 4 hours and hadn't even consulted our bank. We warn you about the distance, a great disrespect. Tonder manager too, they didn't give us the slightest attention, we were with a baby. More

City Mitsubishi and its sales staff are worst. We on 27 March test drove a used car and could not immediately agree on a price. Later that day they called us and we agreed on a price that was essentially w March test drove a used car and could not immediately agree on a price. Later that day they called us and we agreed on a price that was essentially what I had offered them a few hours earlier. Less than 20 minutes later we arrived there to complete the paperwork and they were literally in the process of completing the paper work for the same vehicle with another customer. Avoid them and especially Carlos like the plague. They are double dealers and have never understood the merits of the Golden Rule. More