City Mitsubishi

GET YOUR OWN INSPECTION!!!! Was sold a vehicle that didn’t have operating cruise control from a non-reported accident that wasn’t disclosed prior to purchase although the extended warranty company was didn’t have operating cruise control from a non-reported accident that wasn’t disclosed prior to purchase although the extended warranty company was aware. After having the car inspected by a local Ford dealer they made me aware this should have been recognized and/or corrected before listing it for sale. They will also sell you an extended warranty that does not cover the things you are told. Don’t trust them or their vehicle carfax. After 2 months of disputes they told me to use my car insurance to fix this issue they failed to fix it mention before listing the vehicle. PLEASE BEWARE!! More

they provided great service at first, until now two months after i purchased a car. they encouraged me to overestimate my payoff on my trade in, assuring me they’d refund me any overage. now i can’t months after i purchased a car. they encouraged me to overestimate my payoff on my trade in, assuring me they’d refund me any overage. now i can’t get them to answer me. have tried contacting them almost 10 times now, over call, text, email, facebook, everything More

These idiots popped our credit score 17, SEVENTEEN!!! Times to get financing in place for a 2011 corvette. We drove from Huntsville Alabama but not before putting a deposit down and coordinating specific Times to get financing in place for a 2011 corvette. We drove from Huntsville Alabama but not before putting a deposit down and coordinating specifics. We got there as arranged and no one had any idea of us, the car had flat bald tires, fluids hadn’t even been checked. They continue to email us, asking if we are happy with our transaction. We went with Carvana and had an absolutely flawless transaction. Couldn’t recommend Carvana enough! Check them out, not city Mitsubishi. City Mitsubishi are NOT to be trusted. More

Run from this dealership. Bought a used car for my Run from this dealership. Bought a used car for my college daughter. Go to pick up a week later and they never changed the oil, cabin filter or deta Run from this dealership. Bought a used car for my college daughter. Go to pick up a week later and they never changed the oil, cabin filter or detailed the car. The next day the car smelled like garbage inside. Took it back and they did perform the service. Sends it to detailing and they bring it out and never even wiped the inside of the windows down. Sales manager then hands me $40 to take it to a car wash to get it cleaned. Now think about that. You buy a vehicle and they couldn’t even detail the car. Run and I mean run from this place. What a horrible experience for a dealership. More

Was looking for a car for my daughter. Found a 2021 outlander sport that she fell in love with. Our sales consultant Christopher was great he really knows his stuff. outlander sport that she fell in love with. Our sales consultant Christopher was great he really knows his stuff. More

Terrible service, seller David extreme ill will. They made me travel 4 hours and hadn't even consulted our bank. We warn you about the distance, a great disrespect. Tonder manager too, they didn't give u made me travel 4 hours and hadn't even consulted our bank. We warn you about the distance, a great disrespect. Tonder manager too, they didn't give us the slightest attention, we were with a baby. More

City Mitsubishi and its sales staff are worst. We on 27 March test drove a used car and could not immediately agree on a price. Later that day they called us and we agreed on a price that was essentially w March test drove a used car and could not immediately agree on a price. Later that day they called us and we agreed on a price that was essentially what I had offered them a few hours earlier. Less than 20 minutes later we arrived there to complete the paperwork and they were literally in the process of completing the paper work for the same vehicle with another customer. Avoid them and especially Carlos like the plague. They are double dealers and have never understood the merits of the Golden Rule. More

They'll do anything to get a sale except what you want unless you put up a fight had to be overly assertive to get a good deal and the deal was still lacking in total satifaction. unless you put up a fight had to be overly assertive to get a good deal and the deal was still lacking in total satifaction. More

Unethical I bought a car from here, and one daytime light was out. They promised to fix, and are still running around it with me many months later. Took to anot I bought a car from here, and one daytime light was out. They promised to fix, and are still running around it with me many months later. Took to another dealer and issue not warrantied due to connection corrosion which had taken place before I purchased the vehicle. Bad place, don't waste your time. Very unethical. More

I purchased a vehicle from Jacksonville fl City Mitsubishi on June 13, 2020 an everything went as planed. Over three weeks later I was contacted and was told that I owe an existing balance on a tra Mitsubishi on June 13, 2020 an everything went as planed. Over three weeks later I was contacted and was told that I owe an existing balance on a trade in. Now my bank worked with the sales manager and Finance manager on finalizing the deal before I purchased the vehicle. I was rudely called and told that I owe a balance and that they will put a lien on my registration and keep my banks title for the car; because of their mistake on the payoff amount. But the finance department cashed the check on June 17, 2020. So i have been harassed about more money after the deal has been done, and the money is in their account. They are refusing to send payment on the payoff lien holder and making me have to pay on a vehicle that i no longer have possession of. Also the vehicle had previous damaged, so they really got more than what the vehicle was worth. I was just trying to help the business make money during this COVID-19 Pandemic. Now Mrs. Morales said that she is going to make an example out of me; knowing that I can’t afford a Lawyer. Yes I am an African American also! I worked with Finance Manager Sonya Morales More